Everyone Has Two Voice Settings: “Normal” And “Customer Service”
Medical Office, Pennsylvania, Pittsburgh, Reception, Siblings, USA | Healthy | January 25, 2021
When I need to find a new primary care physician, my sister, who’s a medical assistant, strongly recommends one of the doctors she works for. I accept — and she turns out to be the greatest PCP I’ve ever had, but I digress.

I don’t know if this is the law or their office’s policy, but my sister explains to me from the beginning that she’s not allowed to have anything to do with my treatment; she can’t look at my chart, she can’t room me when I come in, she can’t talk to me on the phone, etc.

Okay, rules are rules. I almost never have to call the office anyway — you call the network’s central line to make appointments, not the office directly — but I figure if she ever answers, I’ll simply say, “It’s [My Name],” and wait for her to put someone else on the line.

There comes a day where I call the office with some questions for my doctor about a course of treatment I recently began. A female voice I don’t recognize at all answers.

Assistant: “Thank you for calling [Office]. We’re on a recorded line. How may I help you?”

Me: “Hi, this is [My Name]. I saw [Doctor] earlier this week and just had some questions for her about [treatment].”

Assistant: “[My Name], it’s [Sister].”

Me: *Stunned* “Oh! I’m sorry, I—”

Assistant: “Here, let me get [Coworker].”

Another employee took care of me. For the record, the health issue was neither embarrassing nor something I hadn’t already told my sister about in typical family conversation.

When we hung up, I texted my sister, “I’m so sorry! I know you can’t help me, and had I known, I would’ve waited for you to get someone else, but I swear, I had no idea that was you! Your voice sounded so much deeper and more mature.”

When she was free, she simply texted back, “Customer service voice.”

And now I know what voice to listen for!

Inject A Little Patience For Your Patients
Florida, Instant Karma, Jerk, Medical Office, Nurses, USA | Healthy | January 24, 2021
I have an injectable maintenance medication which is administered every three months. Once I began nursing school and was signed off on injection administration, my doctor said it was stupid to have me come into the office to get this medication administered since I routinely did it for others as part of my clinicals. I was ordered to call in with the date, location given, and lot/expiration date. For three years, I did not have any issues doing this. That is, until the doctor hired a new nurse.

I call in.

Me: “Hi, this is [My Name], born [Date Of Birth]. I’m calling in with the information on my injection.”

Nurse: “What do you mean, ‘calling in with the information’?”

Me: “Oh, the doc allows me to self-administer at home and call the information in.”

The nurse goes BALLISTIC.

Nurse: “What the h*** do you mean self-administer?! You aren’t allowed to do that! You must come in to have a nurse give that! I’m going to report you to the doctor and he’s going to fire you as a patient.”

Me: “I’m a nurse. I literally work in the building next door to your office. [Doctor] thinks it’s stupid for me to come in for this. It wastes my time and your office’s time.”

Nurse: “Don’t you lie to me, girlie!”

She continued screaming at me.

At this, I’d had enough and told her I was hanging up. I went to work early the next day to go speak to the nurse manager for that office. I was informed that it wasn’t an issue any longer as the doctor had heard her screaming at me. He waited and then informed her that I was indeed a fellow nurse and he didn’t allow his nurses to treat patients or fellow colleagues like that.

A nurse I work with told me about watching security unceremoniously removing a nurse from the building next door the previous day.

It’s not often that instant Karma occurs, but when it does, it’s glorious.

Good Thing Bad Parenting Isn’t Contagious
Health & Body, Lazy/Unhelpful, Parents/Guardians, School, USA | Healthy | January 23, 2021
I work for a school for students with special needs. Most of the parents are great, but some are idiots.

I am working in a first-grade classroom. One of the teachers takes one of the kids to the bathroom while I am helping the other teacher hand out breakfast. We suddenly hear a small scream, and the teacher comes out, holding the kid under the armpits.

Teacher: “He’s got ringworm! Get him to the nurse, quick!”

I grab the kid and take him to the nurse’s office, which is a closed-off area of the main admin office. The nurse is just about to go on her medication rounds but quickly checks the student, confirming it is ringworm, and goes to call his mother. It’s a small office so I hear the whole conversation while I keep the kid entertained.

Nurse: “Hello, [Mother], we just discovered that your son has ringworm. Could you please come get him?”

Mother: “Yes, I know. I saw it this morning.”

Nurse: “Excuse me?!”

Mother: “I put a bandaid on it. Didn’t you see?”

Nurse: “Ma’am, you cannot cure ringworm with a bandaid. You need to pick up your son and bring him home. He cannot return to school until a doctor confirms that the ringworm is gone.”

Mother: “I’m at work.”

Nurse: “You still need to come pick him up and take him home. How soon can you be here?”

Mother: “I’m at work; I can’t get him. He has to stay there for today.”

Nurse: “No, you need to pick him up. He has a contagious fungal infection and cannot stay here!”

Mother: “I’m at work.” *Hangs up*

The nurse turns back to me in shock.

Nurse: “Can you believe this?!”

Me: “Yes, but good news: she doesn’t work. She brings [Student] a hot lunch every day, so she’ll be here in a few hours.”

The nurse just looks at me, incredulous, but then goes out to the secretary and talks to her before coming back in and filling me in on the plan. She then leaves for her rounds, leaving me to watch the student and keep him isolated.

After two hours, when it’s almost time for our class’s lunchtime, the student’s mother drives up. The nurse has just returned, and she and the secretary leap into action.

The secretary lets the mother in but then stands by the door to the outside. The nurse comes out of her office, leading the student. I stand by the door leading into the school, blocking anyone from getting in.

The nurse marches up to the mother, who is dressed in a T-shirt, yoga pants, and flip-flops — definitely NOT a working uniform — and holds the student out to her.

Nurse: “Your son has a fungal infection that is contagious via skin contact and he cannot return here until you have a doctor’s note stating that the infection is one-hundred percent cleared up. It will be at least a week. Make sure your doctor includes a phone number because I will be calling to check and be sure [Student] was cleared. You may go now.”

The mother silently took her son and exited via the door the secretary was holding open for her. The student did return fully healed, but she never tried to pull that trick again!

Order Matters Word!
Funny, Medical Office, USA, Wordplay | Healthy | January 22, 2021
Our electronic medical records program has a screen where we fill in details regarding prescriptions and it puts together the sig from that information. Sometimes the providers don’t pay attention to the output. Here’s an actual prescription I caught that had been sent several times before I did:

Prescription: “Take one tablet to make it easier to urinate orally, once a day.”

I’m sure the pharmacists got a laugh every few months when that came through!

Taking “Sharing Is Caring” To Another Level
Awesome, Children, Hospital, Inspirational, Maryland, USA | Healthy | January 21, 2021
About a decade ago, I decided to donate my kidney as a non-directed donor, meaning I didn’t know the person who would get the kidney; the hospital picked him. Knowing that I volunteered with children and had a real soft spot for them, the hospital recommended a twenty-two-month-old child as the person to receive the kidney.

The surgery went fine and I got to meet the child for the first time a month after the surgery. I thought this would be the only time I would meet the child.

A number of years later, I get a surprise call from the pediatric department of the hospital where I donated. They are doing a reunion party where they get together kidney donors and kidney recipients, and they want to know if I would like to attend. Excited at the chance to meet the child again, I agree to attend.

When they finally arrive at the party, while their mother is busy signing in, the boy and his twin brother wander into the party and apparently recognize me. The one that I actually donated the kidney to is a bit shy at first about meeting me, not so much his brother.

Twin Brother: “Are you the one that gave my brother the kidney?”

Me: “Yes, I was.”

Without saying anything else, he runs up to me and gives me a gigantic hug.

Twin Brother: “Thank you!”

His brother seems a bit unsure how he is supposed to interact with his kidney donor at first, but I have enough experience with kids that I am able to get him to open up soon enough. Eventually, the brothers are excitedly dragging me around to face painting and all the other activities they have for the party.

Boy: “Where did you get the extra kidney from?”

Me: “Everyone is born with two kidneys, but we only really need one, so they took my left kidney out of me and put it in you, and I keep using my right kidney.”

Boy: “How did they get it out?”

Me: “They cut a hole in my belly button and then stuck a machine in through it which they used to cut my kidney out and pull it out through my belly button. Then they did the same thing to you to put the kidney into you.”

Brother: “Did it hurt?”

Me: “They put me asleep when they cut the kidney out, so I didn’t feel anything then. It did hurt a few days after, but it got much better after the third day. It was worth it to help.”

Kid: “Oh.”

The kid stands there, clearly thinking about that for a few more seconds.

Kid: “Thank you.”

By the end of the party, both twins were asking if I could come visit them again. Since I love kids anyway, I told them I’d be willing to, but I didn’t want to impose, so I told them I could only if their mother wanted to invite me. I heard the kids tell their mother that they wanted me to visit, but I never did get an invite to visit them from her. It’s been many years since then, but I hope, wherever they are, both kids are still as happy and healthy as they were the last time we met.

Wrap This Person In Bubble Wrap!
Australia, Bizarre, Fast Food, Health & Body | Healthy | January 21, 2021
CONTENT WARNING: Major Injury



I am accident-prone. I mean, REALLY accident-prone. I have broken most of the bones in my body at least once — some, in the case of my nose and fingers, multiple times. I have screws and plates all through my body. There’s nothing wrong with my bones, either, if you need further proof of what a disaster magnet I am.

In the highlights of my list of “big injuries”:

I was hit by a drunk driver and dragged two blocks when I was eight years old. It took me months to learn how to walk again. I fell down a set of stairs in high school and broke both my legs. I was ADJACENT to a car crash as a pedestrian and had all my ribs broken by a flying tyre. I was attacked by a pack of dogs when I was a toddler that somehow got past two locked six-foot gates. I was the only one injured when my first workplace burned down, despite being one of the first out the door. I was standing in the evacuation area with thirteen other people when the gas canister exploded, and guess who was the only person hit with glass and shrapnel? Me.

I am not exaggerating the disaster magnet thing. My husband is well versed in emergency rooms and surgery waiting areas.

I start working at a fast food place. My husband waits for the inevitable call that I have been horrifically burned by the fryer or somehow run over in the drive-thru.

One night, I’m working overnight. My husband is peacefully sleeping when he gets a call from my manager. He groggily answers the phone.

Husband: “Hello?”

Manager: “Hey, man. Um, [My Name] has just left here in an ambulance. She asked me to ask you to meet her at the hospital and bring her emergency bag?”

My husband gets out of bed and starts to grab my always packed emergency bag.

Husband: “Yep, on it, mate. Hey, what happened?”

Manager: “She, uh… She broke her hip.”

Husband: *Pause* “I gotta say, out of everything I expected, that wasn’t it.”

Yep. I had slipped on a puddle of grease and slid the exact wrong way with my leg twisted. It had dislocated, and then I landed on it full force and rolled. After surgery and rehab, I was okay, but my husband LOVES to tell people I broke my hip flipping burgers.

The Special Circumstances Are That This Nurse Is A Jerk
Bad Behavior, Illinois, Medical Office, Nurses, USA | Healthy | January 20, 2021
My youngest has a form of club footing. We have been seeing a wonderful doctor, but he has moved states. We want to keep seeing him but need special permission from our insurance sent by her pediatrician. I call the office and talk to the head nurse.

Me: “My daughter’s orthopedist has moved states, but we want to keep seeing him. I talked to my insurance, and they claim that if my pediatrician sends in a ‘special circumstances’ form that they will waive the out-of-network fee. Can you please do that?”

Head Nurse: “Sure. We’ll send in for the special preauthorization today.” *Hangs up*

Ten days later, the preauthorization paperwork comes in the mail, and I instantly see a problem. I call the insurance company to see if it was an oversight on their end.

Representative: “Thank you for calling [Insurance Company]; I’m [Representative]. How may I assist you today?”

Me: “I just got my preauthorization to continue seeing my orthopedist of choice, but there’s an issue. It says his previous place of employment, and he moved states. I was just checking to see if it was an oversight.”

Representative: “Oh, I see. Can you please verify your identification so I can proceed?”

Me: “Certainly.”

I complete the three-step verification.

Representative: “I see what happened. Your pediatrician’s office didn’t fill out the proper paperwork. I’ll send it over to them so it can be corrected. Is there anything else I can assist with?”

Me: “Only for you to have a fantastic day. You have assisted me wonderfully, thank you.” *Hangs up*

Five days later, the head nurse calls me and immediately has an attitude that I would classify as an annoyed parent talking to a toddler.

Head Nurse: “[My Name]? This is [Head Nurse]. We received some paperwork to fill out from your insurance stating that you want special circumstance paperwork filled out to keep seeing your orthopedist. Care to explain that to me?”

Me: “Yes. As I said two weeks ago, our preferred orthopedist moved from his previous office to another one in a different state. He did a great job with her first surgery, and we want to keep him for her subsequent surgeries. The only way that can happen is if you guys fill out the paperwork that was sent to you.”

Head Nurse: “You most certainly did not tell me anything like that two weeks ago. There are perfectly okay doctors that can handle her ‘issues’.”

When she says, “issues,” she changes her tone to sound more sarcastic.

Me: “I understand that they’re okay, but if I move to another orthopedist, then we have to again have a preliminary visit and brace trial and error before her next surgery, which could take months again. If you fill that paperwork out, I can get her the much-needed surgery within the month. Her orthopedist is just sitting on go for the paperwork to be sent in. Please, can you have the doctor fill out the paperwork so she isn’t forced to wait unnecessarily for the surgery that will let her finally walk after years of her crawling only?!”

Head Nurse: “I will not send this paperwork for the doctor to fill out. The preauthorization you already have will work just fine for a doctor at the office you’ve been accepted to. You don’t need to see him just because you feel like it.”

Me: “I am not going to accept a ‘just okay’ doctor when my current orthopedist knows her issues well and is ready to do the surgery. If you don’t understand why it frustrates me that you won’t have the doctor sign the paperwork, and you’re forcing her months longer of just crawling, then I’ll make an appointment to see the pediatrician to have her fill the form out.”

Head Nurse: “I’m sorry that you don’t understand me. I will have the form shredded before the appointment and a call in to the insurance company that you changed your mind. With my call, you will be ineligible for another ‘special circumstances’ form for twelve months. Goodbye.”

Yes, she did put in to the insurance that I didn’t want the original orthopedist, so it’d be 100% out of pocket, upwards of $500,000, and I couldn’t get another form for twelve months. I reported her for her unprofessionalism, but nothing seems to have come from it; she was there when I brought my other child to her check-up. Joke’s on her, though; I got accepted at the leading non-profit hospital and don’t have to go through that office for pre-authorization again. I also don’t have to go through the rigorous multiple appointments and brace attempts before surgery.

Won’t Be Stuck Here For Long
Health & Body, Kind Strangers, Medical Office, New Jersey, Stupid, USA | Healthy | January 19, 2021
I am newly divorced. I am also quite stubborn and make a decent attempt at home repairs on my own. This is not one of my shining moments.

I attempt to fix a leaking pipe under a sink using my hot glue gun. Don’t ask. I make a serious error in judgment and end up with hot melted glue completely covering my index finger and partially covering the middle and ring fingers of my right hand. The pain is immediate and intense. I quickly get ice and water in a glass and dunk my fingers into it. It is the only thing that stops the pain. I cannot pull the thick layer of glue off my fingers without perhaps removing a layer of skin. I quickly call my private physician’s office and explain what happened and that I was on my way. They encourage me to visit the emergency room at the hospital, but I tell them that I much prefer to see my physician individually.

I drive myself — manual transmission with my fingers still dipped in the ice water — to my doctor, who is luckily only five minutes away. When I walk into the waiting room, it is packed. As I do not have an appointment, I know I am in for quite a wait. I check in and sit down. Within about ten minutes, the ice in my glass melts and the water quickly becomes room temperature. The horrible pain returns. I go to the receptionist.

Me: “Excuse me. I have some rather bad burns on my fingers. Can you get me some ice for my water?”

Receptionist: “Sure will.”

She returns with three small ice cubes. I know it is not going to last long, but I accept what I can get. Unfortunately, it only takes a few minutes before that ice also melted. Not wanting to be a bother, I resign myself to the pain. Within five minutes, it is overwhelming. As a purely physical reaction, I lean over in my chair between my legs and start rocking back and forth over the floor.

After a few minutes of watching me do this, a man in the waiting room apparently has enough. He approaches the receptionist.

Man: “Ma’am, you need to get this young lady back to see the doctor immediately. She is in obvious pain, and she needs to jump the line.”

Woman: *From her chair* “Yes, please get her back to the doctor right away.”

The rest of the waiting room chimed in agreement. A nurse came within moments and brought me to an exam room. The doctor gave me some pain medication. As I sat, the water softened my skin and I was slowly able to peel the glue off without causing further damage. I ended up with serious second-degree burns to my three fingers. It took weeks to heal completely but eventually did. Fortunately, the worst of the pain subsided within a few hours.

I am still thankful to those kind strangers who allowed me to jump in front of their appointments. They may never know how much they helped me that day.

We Think We May Actually Be Speechless
Bad Behavior, Doctor/Physician, Minnesota, Optometrist/Optician, USA | Healthy | January 18, 2021
I’m having my first eye test in a few years and the doctor gives me the colorblind test to flip through. I surprisingly stumble on a few of them, and my wife comments that she’s noticed I tend to confuse certain colors.

Doctor: “You’re not fully colorblind, but you do have something there. Probably a muted form inherited from your father. Does he have trouble with colors?”

Me: “Not that I know of, but he doesn’t really—”

Doctor: *Interrupting me* “Oh, then he’s not your father because you’re definitely a little colorblind. Women have to inherit the gene from both parents. I wonder who your real father is.”

Me: “Did you really just say that to me?”

It turned out that I have tritanomaly, which can come from a blow to the head — and I was bucked off a few horses in my life — OR can be inherited if both your parents at least carry the gene as it’s a mutation. So, it turns out that it IS possible for a non-colorblind man to father a colorblind(ish) daughter!

The Whole Head Will Have To Go
Dentist, Georgia, USA, Wordplay | Healthy | January 16, 2021
I’m at the dentist having some work done. The dentist has just placed a permanent crown in and is attempting to floss around it. Unfortunately, the floss keeps getting stuck because of the cement. He asks his assistant to hand him a tool to help and it isn’t exactly one I was expecting.

Dentist: “Pass me the saw.”

I’m surprised and try to figure out if I heard right.

Dentist: “It has what looks like little saw teeth on it.”

Nope, I definitely heard right. Once she handed it to him, I could see that it was a very thin, flexible piece of metal with tiny teeth. It reminded me of a band saw blade. He used it to go between the crown and the tooth next to it to break up the excess cement. It worked perfectly, but it was not something I considered a dentist having.

Russian To Ridiculous Conclusions
Criminal & Illegal, Editors' Choice, Jerk, Medical Office, USA | Healthy | January 13, 2021
I work at a healthcare clinic as a receptionist. Due to HIPAA policies, whenever I call a client, I have to confirm I am actually speaking to the client. If I am speaking to someone else, I am not allowed to disclose the reason I am calling. I typically say something generic like, “This is the doctor’s office.” This doesn’t always soothe people’s curiosities, though.

Me: “Hello, is [Client] there?”

Caller: “No, she is busy.”

Me: “Okay. This is the doctor’s office. Can you ask her to call us back?”

Caller: “The doctor’s? Which doctor?”

Me: “I am not allowed to say. Can I leave a callback number?”

Caller: “You’re not allowed to say? What is this? Russia?”

I guess following the federal American law of not giving away personal information is considered by some to be an act of Communism?

Leave The Diagnostics To The Pros
Coworkers, Health & Body, Prison, UK | Healthy | January 10, 2021
About two and a half years ago, I started working as a health care assistant in the local women’s prison.

All in all, it was an okay job. I got on with most of the women, especially those who would stop me to ask about my day or just tell me about the new photo their friends or family sent. The officers were nice, if a little dismissive of genuine health problems at times.

I left the job after almost two years, but I still work there sporadically to keep my hand in, so to speak. I am working today.

The day starts as normal: handover and then medication rounds.

My registered practitioner is late in, due to a prior agreement we were not made aware of, so we go to the prison wing and find out that the lone officer won’t have a second for an hour. We need two officers for meds: one to supervise the girls taking the meds and one to unlock and lock up.

No problem. We get some admin done.

Meds start, and all is going well until two girls end up in a verbal altercation and are restrained back to their cells.

We then change sides to do the other section of the wing on the other side of the building. It’s slow, but everyone gets medicated. Then, it’s just clean up and breakfast. It’s about 11:30.

Now, to clarify, as a member of healthcare, I am required to carry a radio. We take a call sign and respond to location updates and alarms. Most notable alarms are our emergency codes. Code Red is heavy bleeding. Think a bloodbath, sprayed on the walls type. Code Blue is unresponsive or not breathing.

For either of these, it’s not uncommon to see five staff members sprinting the length of the prison with a 15-kg bag in tow.

We get set up to go back to our office in the centre of the prison, when an alarm is sent across the radios, signalled by a near-deafening klaxon.

Control: “Code Blue, [MY WING]. Acknowledge [OFFICER AND GOVERNOR IN CHARGE]. Acknowledge [NURSE IN CHARGE].”

Safe to say I’m hauling this 15-kg bag down two flights of stairs whilst trying to locate the cell.

As I arrive, the officer in charge of that wing tells me the patient is fine.

Officer: “There’s nothing wrong with her.”

Either way, I entered and tried to rouse the woman, a known epileptic.

In the next thirty minutes, this woman suffered twenty-four witnessed seizures, each lasting between twenty and sixty seconds. She did not regain consciousness between, and she left for the hospital with the paramedics.

She returned later, self-discharged due to a fear of hospitals, but understandably tired and sore.

So much for “nothing wrong with her!”

Testing The Students And Your Patience
Current Events, Health & Body, Parents/Guardians, School, Stupid, UK | Healthy | January 7, 2021
I am a receptionist at a secondary school. This happens during December 2020, when we have several students and staff contracting a well-known illness. Every day, more students are having to go home and isolate and MOST of them are doing their best to stick to the rules.

The phone rings.

Me: “Hello, [School]. How can I help?”

Caller: “Hi, I’m the mother of [Student]. I’ve just had her test result back and it’s positive.”

Me: “Okay, I’m sorry to hear that. Thanks for letting us know. Could I speak to [Student] to get a list of her close friends as they will need to self-isolate?”

Caller: “What do you mean? She’s not here; she’s in school.”

Me: “Excuse me? You sent her into school whilst waiting for her test result?!”

After spending a few seconds headdesking, I told the parent to come and pick up her child immediately and rushed up to collect them. I realise the rules are confusing, but the guidance — and common sense — is clear that if you are tested, you need to stay at home until you get your result!

Urine For A Really Confusing Time
Bizarre, Colorado, Medical Office, Patients, Strangers, USA | Healthy | January 6, 2021
I am an older man at the doctor’s office. I have just been shown into the examination room. I am sitting in a chair, glancing at a magazine, waiting for the doctor. Suddenly, this woman rushes in wearing an examination gown and promptly sits on the exam table. She looks at me.

Woman: “Well, get on with it! I’m in a hurry, you know!”

Me: “…”

Woman: “Put down that magazine and do your… whatever it is you do. Where’s your white coat? Aren’t you a doctor? What are you, a nurse? Maybe the janitor? Where’s my doctor? What are you doing in here? Where’re my clothes?”

Me: “Look, this is my—”

Woman: “Who are you? Get out of here! What are you, some kind of pervert?” *Loudly screaming* “HELP! I’m being attacked! Get out of here! HELP ME!”

A nurse rushes in.

Woman: “Help, this pervert is attacking me! Get him out of here!”

I am shocked and confused.

Me: “I was just sitting—”

Woman: “Where’re my clothes?! He stole my clothes! Get him out of here!”

Nurse: “Ma’am, you’re in the wrong—”

The woman starts screaming at the top of her voice.

Woman: “Get him out of here! HELP, POLICE!”

Nurse: *To me* “Please leave for a few minutes until I get this straightened out.”

I grabbed my coat and hat and ran out of the room and just stood in the hall, totally confused by what was going on, wondering if I was really in the wrong room.

The doctor and a couple of other nurses soon arrived and rushed into the room; the woman was still screaming, out of control. I wanted to just leave but was afraid that the woman’s false accusations of me attacking her could bring the police. My old PTSD was starting to kick in and I was frozen in place.

After what seemed like forever, the doctor came out, escorted me to another room, and shut the door. I didn’t know WHAT was going on. I was scared!

After a while, the doctor and two nurses came into my room and asked me what happened. I told them what I had seen and how it had affected me. They left for a while. Later, they came back and reported that the woman had been instructed to go to the restroom to give a urine sample and had returned to the wrong room, that they had gotten her calmed down, and that I was NOT in trouble. It was a simple misunderstanding. It sure wasn’t “simple” to me!

Trembling, I told them that I was just sitting there reading a magazine, that I never left my chair, and that I SURE had not assaulted her in any way. They said that they believed me and that the woman had agreed that I never got out of the chair until I left.

The doctor gave me a quick examination. My blood pressure was through the roof! He had me wait there and calm down and then asked if I would like to reschedule my appointment. I agreed, with the understanding that I would never again be scheduled at the same time as that woman.

I don’t know what happened to the woman, but I never want to see her again. I had to sit in my car for a while before I thought it safe to drive.

Some Bosses Have No Principals
Bosses & Owners, Health & Body, High School, Jerk, Missouri, Principal, USA | Healthy | January 4, 2021
I teach high school, and I am going through an unknown medical ailment for which I am undergoing a battery of tests. This happens over text, as I’m updating my principal as to what is going on.

Me: “I’ve just finished with my spinal tap. They said I can work, but I may end up with a debilitating headache, so would someone be able to cover my class if I need to go lay down for an hour? Or should I just take the day off?”

Boss: “It’s too hard to find a sub. If you need it, we will find someone to cover your class.”

A few hours later, I get a call from my doctor. I’m told to check myself into the ER based on the results of my spinal tap. I text the principal again.

Me: “I’m sorry, but I can’t come in tomorrow after all. I’m currently at the hospital; my doctor told me to go to the ER immediately when he got the results of my spinal tap.”

Boss: “Seriously? You know how hard it is to find subs. You’ve put me in a very difficult spot here. When will you be back?”

Me: “I can’t tell you. I haven’t been told anything besides, ‘Check yourself into the ER,’ at this point. I’m guessing it’s going to be at least a couple of days.”

Boss: “I hope you know what a terrible inconvenience this is for us. You know we have a hard time getting subs, and especially at this late notice and without any information, it’s going to be difficult to cover your time off. You’ve already taken off a good portion of this year and now you’re taking off more time?”

I recently gave birth to my first child and took maternity leave. At this point, I’m sobbing, terrified of not knowing what’s medically wrong with me, and feeling terrible for having to take off because of my boss’s comments. It takes my husband an hour to calm me down.

For the record, I wound up in the hospital for nearly a week and went back to work with an IV still in my arm for continued treatment at home. I was not sad at all when I left after that year ended. And no, my boss never so much as asked me how I was doing at any point through the entire ordeal.

Making The Best Of Uncomfortable Situations
Awesome, Current Events, Employees, Massachusetts, Medical Office, USA | Healthy | January 1, 2021
My town has put together a free test site for the health crisis for residents. I heard that the morning was swamped. People were in line for hours. I have pre-registered and I go as soon as I get out of work. Fortunately, the lines have died down significantly, and I am the second car in my line.

Unfortunately, when I check in, they have just run out of tubes. I don’t have any plans for the rest of the evening, so I don’t mind waiting. We chat a bit about how the lines have been, it being a successful event, and whatnot. Not three minutes later, another worker drives our way with another box of tubes. The two check-in workers start cheering.

Worker #1 : “Woo-hoo!”

Worker #2 : “Go, [Tube Worker]! You’re awesome, [Tube Worker]!”

Me: “Not all heroes wear capes!”

Worker #1 : “You’re a hero, [Tube Worker]!”

They set me up and send me off to the testing station.

Me: “Hello!”

Worker #3 : “Welcome! Have you done this before?”

Me: “Yeah… Once… A while ago.”

Worker #3 : “You nervous?”

Me: “Ehhh…”

Worker #3 : “Here’s what I like to tell people. We don’t go in any further than you would when you pick your nose… and we both know you pick your nose.”

I burst out laughing. Thanks, test site workers! You sure know how to ease tension!

Scarlet Fever Once In An Azure Moon
Bizarre, Doctor/Physician, Florida, Hospital, USA | Healthy | December 30, 2020
I’m a nurse on a medical surgical floor. I have a new patient with an odd rash all over.

Doctor: “I’m stumped. I’ve put in a consult with infectious disease and dermatology. Have you ever seen anything like this?”

Me: “Well, yeah, but the patient isn’t a toddler.”

Doctor: “What does being a toddler have to do with anything?”

Me: “Well, if this patient was a toddler, I’d swear he had scarlet fever.”

Doctor: “Crap! I didn’t even think of that for a forty-something-year-old.”

Swabs came back positive for strep and yes, a forty-something-year-old can apparently get scarlet fever.

Hard To Remember Life In The Before Times
Arizona, Current Events, Doctor/Physician, Medical Office, USA | Healthy | December 27, 2020
It’s Wednesday and I have been sick for a couple of days. I try to be seen at urgent care, but due to the health crisis, they have nothing available until Friday afternoon. I take the Friday slot. Since some of my symptoms could also be symptoms of the current spreading illness, I also schedule a free screening at a county test site on Thursday. I get the results on Friday morning before my urgent care visit.

An hour and a half after my slot, the provider is able to see me. I describe my symptoms.

Me: “I have a cough, sore throat, fatigue, and a little shortness of breath. I did get a [illness] test and it was negative.”

Provider: “It was negative?”

Me: “Yes, thankfully.”

Provider: “Then why are you here?”

Me: *Taken a little aback* “Because I’m sick?”

The provider finished the exam and diagnosed me with an upper respiratory infection.

A Very Thorough Bath
Assisted Living, Current Events, Editors' Choice, Funny, Health & Body, Patients, USA, Wordplay | Healthy | December 24, 2020
I have a friend who works in an assisted living facility; her job includes cleaning patients. One day, my friend was giving a sponge bath to a male patient when she heard him say something from under his mask.

Patient: “I think my testicles are black.”

She peeked under the towel.

Friend: “No, they look fine.”

She then proceeded to clean him and he continued to ask her about his testicles, and each time, she would respond by lifting the towel and reassuring him that they were fine.

Finally, the patient took off his mask.

Patient: “I think my tests should be back.”

Let’s Hope This Isn’t A Repeat Problem
Employees, Ignoring & Inattentive, Pharmacy, Stupid, UK | Healthy | December 21, 2020
Our general practitioner sends any prescriptions straight to our local pharmacy for us to pick up. For repeat prescriptions, we pop the request into the GP and then the medications are ready for pickup three days later.

Today, I have a telephone appointment and my GP prescribes some medication to start taking straight away and sends the prescription over to the pharmacy. I dropped a repeat prescription request into the GP two days ago, but I know those meds should not be ready yet.

Me: “I’m here to pick up a prescription for [My Name].”

The pharmacist assistant checks the computer.

Pharmacist Assistant: “I’ve got a few different items on here for you. Did you put in a repeat?”

Me: “Yes, but I don’t mind if they’re not ready. I just need [medication].”

Pharmacist Assistant: “Did you see your GP today?”

Me: “Yes, I had an appointment about two hours ago; he said he’d send the prescription over.”

Pharmacist Assistant: “Okay, hold on.”

She goes to speak to the pharmacist.

Pharmacist: “[My Name]? Your repeat prescription has only just been sent to us. It takes three days.”

Me: “Yes, I know. I saw my GP today and he gave me [medication]; that’s what I need to pick up.”

Pharmacist: “We can’t issue your prescriptions today, I’m afraid. We haven’t processed them yet.”

Me: “I don’t want my repeat prescriptions today. I’ll come back for them. I just want [medication].”

Pharmacist: “Your repeat will be ready tomorrow. If you’d like to come back we can issue everything together.”

Me: “Look, I spoke to my GP today, he sent the prescription for [medication] today, and he wants me to start taking it today. Can I please just pick up [medication]?”

Pharmacist: “You don’t want to wait for the repeat to be ready?”

Me: “No. I want [medication]. I do not want to wait for the repeat. I will come back tomorrow for the repeat. I want [medication] today. Can I pick up [medication], just [medication], only [medication], right now? And I will pick up my repeat tomorrow!”

Pharmacist: “Uh… let me get that for you.”

A few minutes later, the assistant calls me over.

Pharmacist Assistant: “[My Name]? I’ve got a prescription for you here. Would you like to pick it up now or add it to your repeat for pickup tomorrow?”

Me: “Really?!”

That’s Not Innie Problem At All
Connecticut, Funny, Pets & Animals, USA, Vet | Healthy | December 19, 2020
This happens many years ago with my first cat. I’ve already had her as part of the family for several years, but when I move out on my own, she becomes my sole responsibility.

One day, I am rubbing her belly like usual and I feel a strange lump. I can’t figure out what it could be, so I call the vet in order to have her checked out, worried it might be a tumor. I take her in the next day and the vet looks her over.

Me: “Is she going to be okay?”

Vet: *Giggles* “Yes, she’s totally fine. That’s her belly button.”

And that’s how I found out my cat had an outie!

A Most Unfulfilling Dentist
Bad Behavior, Dentist, Liars/Scammers, New York, USA | Healthy | December 17, 2020
I’ve had two cavities in the past. Both were found and filled by the company dentist, but the procedure left me thoroughly afraid of having another cavity. Alas, three or four years after I leave the company…

Dentist: “Oh, no. You’ve got two cavities in your molars. I’ll have to fill them up.”

Me: “S***. I hate getting cavities filled.”

Dentist: “Yeah, I see that you’ve had another pair filled at some point. Don’t worry. It’ll all be over soon.”

Me: *Sighs* “Agreed. Let’s get the torture done quickly.”

Ten minutes later:

Dentist: “There. All done. I’ve also touched up your old cavities.”

Me: “Wait, what? I barely felt a thing.”

Dentist: “Indeed, you have one of the best tolerances to discomfort I’ve ever seen.”

I study my teeth in a mirror

Me: “Wow. I can’t see the fillings anymore.”

My molars look completely natural now. She even covered up the big patches of grey metal from the last time I got cavities filled.

Me: “Thanks a lot. This was way better than the last time I got my cavities filled.”

Dentist: “No problem. What happened the last time?”

Me: “It felt like my teeth were being sandblasted last time. Is that normal?”

Dentist: “No, it is not.”

She then proceeded to tell me that all the pain and suffering I experienced the last time I got my cavities filled shouldn’t have occurred. Granted, there was some pain and discomfort this time, but it was far less.

It soon became apparent that the company dentist I saw for my cavities used low-quality filling and outdated and cheap equipment and was apparently either ham-fisted or determined to make me suffer. He also overcharged my insurance for the filling.

I got rather angry and wanted to submit a complaint, so I went to some of my old coworkers and told them what I found. They then realised that he’d been giving us inferior treatments while charging us way more. And he didn’t make much of an effort to be gentle with us. He didn’t get caught, as most of us weren’t really knowledgeable about dentistry, and the price he charged us was technically less than market price, but it was still more than what the inferior service he gave us cost.

We were about to take legal action against him, but then the global outbreak happened and the spreading disease got him before we did. The running joke between all of us later was that the disease was a kill stealer.

Her Couchside Manner Needs Some Work
Jerk, Medical Office, Nurses, USA | Healthy | December 15, 2020
I’m afraid of needles and have a tendency to pass out immediately after getting bloodwork done. However, I’m normally okay if I’m able to lay down during the bloodwork and stay laying down for a few minutes afterward, taking it slow.

It’s 2015 and I’m a teenager. I am being admitted to the hospital for the night and they have to do bloodwork. I explain everything to the nurse and ask to lay down. I’m in a private waiting room and literally sitting on a couch.

Nurse: “No, that’s not allowed. You’re just exaggerating; you will be fine.”

She then proceeds to do the bloodwork while I am sitting on the couch. Then, she tells me that she needs a urine sample immediately after pulling out the needle.

Me: “Can I please have a few minutes to stay sitting and to drink some water?”

Nurse: “No, I need the sample now.”

She then proceeded to lead me to the OTHER side of the hospital, even though there were closer bathrooms. I could feel myself getting dizzy and lightheaded, and as soon as I got inside the bathroom and locked the door, I sat down on the ground. I don’t remember whether I passed out or not.

Bottom line: people know their bodies and their needs, so listen to them!

These Paramedics Never Cry Uncle
Australia, Emergency Services, Family & Kids, Health & Body, Home, Wild & Unruly | Healthy | December 13, 2020
A friend who used to live on my street moved out rather suddenly and then moved house again quite a bit thereafter. It was a little strange, but eventually, we found out that her parents divorced and the housing situation was a bit screwed up because it’s Australia and our welfare system is a bit… stupid.

Her dad has finally settled into a place more permanently and decides to host New Year’s. My friend invites me along, and despite having not really met that side of her family, I agree to come and join in the festivities.

On arrival, I’m introduced to an uncle who is probably only five to seven years our senior at best and who has been drinking rather heavily since yesterday afternoon. He gets to chatting and we learn that he has only recently recovered from a nasty car accident that shattered his legs. He’s all healed up and ready to celebrate the New Year, loudly proclaiming to all who’ll listen that next year will be his year since everything has gone so wrong in this one. I’m sympathetic to the poor guy; the accident was 100% not his fault and it was a horrendous and intense path to recovery. With a small child in his care, I can only imagine how hard the recovery must have been, so I don’t begrudge his drinking. Out of everyone present, he probably has the best reason to be overindulging, and he isn’t an angry drunk by any stretch of the imagination.

The night wears on, and we are about an hour away from midnight. The local sports grounds is hosting a fireworks display, and from the backyard, we will have a great seat for the show. Suddenly, the drunken uncle staggers over to the trampoline and claps enthusiastically at the kids all doing little tricks. One of those kids asks uncle if he ever did tricks and the uncle puffs with pride and declares that he used to be part of his high school’s gymnastics team. The kids all ooh and ahh in admiration, and it isn’t long before they vacate the trampoline and start coaxing [Uncle] to show them some tricks. Bad idea.

He climbs up and starts to bounce. My friend’s dad rushes over and tries to convince the uncle not to do anything silly, but [Uncle] is too caught up in nostalgia and alcohol to listen to reason and decides that trampolining couldn’t be that much different from doing flips on a gym floor. He then jumps super high and starts a backflip; sadly, he isn’t very well in control of the bounce and the trajectory sends him off the mark and he hits the ground hard. There is a sickening, cracking crunch on impact, the kind of sound that reverberates in your teeth and reminds you of nails on a chalkboard.

The ambulance is called immediately and they arrive extremely quickly. They pull up and rush over to [Uncle], who is still very much in a good mood; apparently, he didn’t feel a thing and has spent the time waiting trying to convince us all he is fine and attempting to stand up. The paramedics assess his injuries and gather information from the surrounding family, hand the poor guy a painkiller, and set up a stretcher. Just as they heave him up to slide the stretcher under his prone form, another horrible crunch is heard, and the paramedics lower him carefully to the ground again. A female paramedic feels about his waist and hips and realises that there is more than likely some pelvic bone damage and asks the host for a set of scissors.

[Uncle] is still happy as a clam and suddenly seems to register that there is a beautiful young lass attending to his pants line and becomes very flirty. The paramedic allows the flirting as uncle isn’t being belligerent and it seems to be keeping him relatively still while my friend’s dad runs for the scissors.

Uncle: “So, what’s a sweet young thing like you need scissors for? I hope we aren’t doing surgery here.” *Laughs* “Though, if it’s you, I guess I wouldn’t mind so much. You’re lovely!”

Female Paramedic: *Laughs* “Oh, no need to worry, sir. No surgery here in the grass. I just need to see your hips a bit better in case there’s more damage we couldn’t see through your clothes. I hope you’re not attached to these shorts, though; we need the scissors to cut them off.”

[Uncle] suddenly starts blushing madly, and the flirty tone is now a little fearful and embarrassed.

Uncle: “Oh, um… It’s just, well, it’s a rather unpleasant job… that is… would your partner here approve of removing my pants?! And… and there are children here! Oh, God! Someone take the children away; I don’t want to be a flasher!!”

The male paramedic lost it, and through his laughter, he assured [Uncle] that it wasn’t a problem, that they were both trained professionals, and that the kids would be fine as they weren’t planning to cut them off in full view of spectators. [Uncle] was blushing and stammering objections the entire time as a screen was set up and his pants were removed in moderate privacy.

Finally, they got [Uncle] loaded into the ambulance. The female paramedic was gathering some last bits of information from the family and organising a support person to ride along with them to the hospital. I couldn’t help but ask if this kind of thing was routine for New Year’s. The paramedic laughed and said that, sadly, it was their busiest time of year, but if it’s for someone like [Uncle], she didn’t mind so much. He’s lovely.

[Uncle] just blushed all the harder and covered himself more with the blankets piled on top of him. It was an exciting New Year’s, that’s for sure, and the timing was brilliant, as the ambulance pulling away coincided with the fireworks starting.

The poor guy had re-shattered the old injuries and done some rather significant damage to both hips and pelvic bone. I think he needed pins and plates, and unfortunately, the recovery was a lot longer this time around. It was not exactly the best way to ring in the New Year, but at least he had wonderful paramedics who possessed a great sense of both humour and duty of care.

Flu Right Over Their Head
Employees, Illinois, Instant Karma, Jerk, Pharmacy, USA | Healthy | December 10, 2020
This happens during a year when the flu shot isn’t particularly effective. I get the shot, but I still come down with the flu a couple of months later. My doctor has called in Tamiflu, and I drag myself over to the pharmacy to pick it up, along with a giant Gatorade and some painkillers. The pharmacist is ringing me out.

Pharmacist: “Tamiflu, huh?”

Me: “Yep.”

Pharmacist: *Smirks* “That’s why you get your flu shot, dear. You’ll get it next year, won’t you?”

Me: “Actually, I got the flu shot two months ago in this pharmacy. I’m pretty sure you gave it to me. Now, can I have my medicine without the commentary?”

The pharmacist’s face turned red and he completed my transaction silently.

Russian To Conclusions
College & University, Doctor/Physician, Impossible Demands, Medical Office, Texas, USA | Healthy | December 7, 2020
I’m a college student who’s been accepted to a Russian study-abroad program. The next major step for me is to get a visa, which requires one unusual step: a negative HIV test. Russia has a major HIV issue, and one way they try to manage the spread is by restricting visas to people who test negative for it. So, I call my campus clinic to set up a free HIV screening test.

Receptionist: “Hello, this is [Campus Clinic]. How may I help you?”

Me: “Hello! I need to set up an appointment for an HIV test, please.”

Receptionist: “Oh, an STD panel? Sure, I can set you up for that.”

Me: “Sorry, no, just an HIV test.”

Receptionist: “Um…” *Sounding confused* “Okay, are you sure? You don’t want any other tests?”

Me: “Yes, just the HIV test, please.”

Receptionist: “All right…”

She sets me up for an appointment, sounding a little miffed throughout the rest of the exchange. I go in for my appointment the next day.

Doctor: “Good afternoon! So you’re here for an HIV test?”

Me: “Yes, that’s right. I do get a little dizzy sometimes when my blood gets drawn, though, just a heads-up.”

Doctor: “Ah, is that why you only wanted the one test? Because, you know, it’s a good idea to get a full STD panel.”

Me: “Hmm? Oh, no, I don’t need a full STD panel. I only need the HIV one.”

Doctor: “There are a lot of other diseases you’re at risk for when you’re sexually active. The responsible thing to do, if you’re worried you may have been exposed to something, is to get tested for everything.”

Me: “Oh, I’m not worried. I’m a virgin. I just want to go to Russia.”

Doctor: “What?”

I explained everything to the doctor and we had a bit of a laugh. And I got my visa!

None Of This Qualifies As Helpful
Colorado, Denver, Lazy/Unhelpful, Medical Office, Nurses, USA | Healthy | December 5, 2020
I send an email to my doctor’s office, through the HMO system, detailing my symptoms and asking for advice.

Nurse’s Email: “Dear Mrs. [My Name], I am [Nurse] working with your doctor. I have read your email. I am not qualified to respond to this email. Someone else will get in touch with you.”

When I stop laughing, I call the official HMO Medical Advice Line and list my symptoms.

Medical Advice Person: “Do you want a [widely-spreading illness] test?”

Me: “I don’t think so, but I’m not medically trained, so…”

Medical Advice Person: “Oh, I’m not medically trained, either! I just answer the phones.”

I gave up, had some chicken soup, and went to bed.

Dental Health Isn’t Their Only Area Of Expertise
Awesome, Dentist, Inspirational, North Carolina, USA | Healthy | December 4, 2020
I do not like shots. I don’t faint while getting them, but I turn into a nervous wreck. I also have a lowered pain tolerance, which doesn’t help matters.

I have to get a cavity filled. The first time this happened, I was knocked out since, as I said, I hate needles. Between that filling and this one, my periodontist pulled my last three baby teeth. He’s really good at what he does, so it didn’t hurt. Because of that, I decide to go with the novocaine shot.

I am told beforehand by my parents and other people that there’ll be pressure. I don’t expect much out of it. But I am still a nervous wreck when the day arrives. My dentist knows this and genuinely reassures me.

I shut my eyes. They warn me before the needle goes in, and when it does, I start screaming my head off. I’m not crying, just screaming from unexpected pain probably heightened by nerves.

Someone wordlessly squeezes my hand until I calm down. The rest of the procedure goes without incident, though I am on edge the whole time. I apologize to the dentist and hygienists afterward for screaming.

Dentist & Hygienists: “Don’t worry about it.”

Then, this exchange happens afterward.

Me: “Mom, did you come back and hold my hand?”

Mom: “No? Dad and I heard you screaming, but we didn’t come back.”

It was at that moment that I realized one of the hygienists held my hand. So, nameless hygienist, thank you so much for helping me.

Another Exhibit In The Case Of “Why Nurses Should Rule The World”
Austria, Awesome, Hospital, Inspirational, Nurses, Vienna | Healthy | December 3, 2020
My parents are with my severely disabled sister who is being prepped for an operation. We take care of her at home and have a live-in nurse, but she still ends up in the hospital every few months, so the nurses are quite familiar with my family.

Nurse: “Would you like to remove your daughter’s nail polish?”

Mother: “Is it really necessary?”

Nurse: “Well, yes. We need to be able to see her nails during the operation to make sure she’s getting enough oxygen.”

Mother: “Oh, I see. It’s only that my other daughter painted her nails before going to college, and she won’t be back home for months. She went all the way to America and we can’t afford to bring her back every time [Sister] is hospitalized.”

Nurse: “Ach, I’m very sorry.”

She makes small talk with my parents while removing the nail polish. There are no comments about how my sister wouldn’t understand or even notice the nail polish, just reassuring chatter.

When they wheeled my sister back after the operation, my mother broke down in tears; they’d repainted my sister’s nails. When my mother told me about it, I teared up, too.

I still think of that nurse’s kindness — how she must’ve left the hospital to get nail polish of a similar shade and then painted my sister’s tiny nails. It sounds like such a small thing, but it was so completely outside her job scope and so sweet of her. I don’t think I’ll ever forget it.

We’re Expecting A Baby! But It Could Be A Velociraptor…
Canada, Doctor/Physician, Manitoba, Medical Office, Winnipeg, Wordplay | Healthy | December 2, 2020
I’m pregnant with my second daughter. My general practitioner is very nice but has a little trouble with English. He sends me for an ultrasound and this conversation happens at our next visit.

General Practitioner: “I have results from your ultrasound here.”

Me: “How does it look?”

General Practitioner: “You are having a monster.”

Me: *Horrified* “WHAT?”

General Practitioner: “Yes. Very big baby. Probably ten pounds.”

Me: “Oh… Thank goodness.”

I probably should have told him that “monster” is NOT the word to use when describing a baby-to-be.

This Hospital Is Really Going Down The Toilet
Hospital, Jerk, Northern Ireland, Patients | Healthy | December 1, 2020
When I am a student, I take a summer job working as a temporary admin person in a local hospital. The first week or so involves just sitting in a file room sorting through old files, but then I am taken off this job and put on the outpatients’ reception, as the regular receptionist is going on holiday.

A couple of days into my stint as receptionist, one of the medical secretaries comes to see me.

Secretary: “[Gastroenterologist] is off sick today with gastroenteritis and his clinic has therefore been cancelled. I’ve phoned all his patients and told them, but one or two slipped through the net due to their contact details being out of date. If any patients do turn up for [Gastroenterologists]’s clinic, please explain that the doctor was off sick, apologise for the inconvenience, reassure them that they will be given a replacement appointment when the doctor returns to work, and then try to update their contact details.”

The first couple of patients who arrive for this clinic are really understanding. They accept my apology, acknowledge that “these things happen,” and happily allowed me to take their up-to-date contact details. Then, I have THIS patient.

She is an older lady, probably in her early to mid-seventies, and she turns up with her daughter. She hands me her letter, and when I see she’s arrived for the gastroenterology clinic, I begin my usual spiel.

Me: “Ah, I’m very sorry, but we’ve actually had to cancel the clinic today. The doctor has phoned in sick, so he’ll not be back to work for a couple of days at least.”

Daughter: “Oh, dear!”

Her mother looks crestfallen. I apologise again for the inconvenience, reassure her that we’ll be giving her a replacement appointment as soon as the doctor is back to work, and explain that the reason we didn’t tell her about the cancellation was that we were unable to get hold of her. She gives me her up-to-date address and telephone number, which I put in her file, and then she starts complaining about being badly treated.

Woman: “I don’t understand how you people can do this to me! I’m an elderly lady! I can’t just travel up and down to the hospital for appointments!”

Me: *Staying calm* “Yes, I really do understand. To be honest, if I was in your position, I’d be upset, too, but unfortunately, there isn’t anything else we can do.”

The daughter still looks completely calm.

Daughter: “We’re getting another appointment though, right?”

I reassure her that her mother WILL be getting another appointment because it isn’t her fault the clinic was cancelled and it is up to us to make sure she gets the treatment she needs. The daughter seems satisfied, so she thanks me for being so understanding and turns to her mother.

Daughter: “Let’s go, Mum.”

The elderly lady turns to walk away and then changes her mind and stops. She turns to face me again.

Woman: “So [Gastroenterologist] is off sick today, is he?”

Me: “Yes, unfortunately, he is.”

She looks around and then leans in close to me and screams.

Woman: “WELL, HE F****** DESERVES IT!”

And she stormed out!

I worked in the reception for another two weeks and then was moved on to other duties. I really enjoyed working in the hospital, and years later, I still vividly remember this elderly lady leaning forward to scream, “WELL, HE F****** DESERVES IT!” all because her clinic was cancelled due to illness.

I Just Can’t Wait For You To Stab Me With A Needle!
Children, Doctor/Physician, Jerk, Medical Office, New Jersey, USA | Healthy | November 30, 2020
When my son is seven years old, I move to a new town. The school system has some different regulations for vaccines than where we have just come from. As it turns out, my son needs a shot before joining school in the new town. Unfortunately, my son is extremely needle-phobic. I have previously assisted holding him still in instances where he needed a shot or stitches. I know, as a nurse and a mom, that what needs to be done needs to be done.

As I am new to the area and do not have a pediatrician yet, I ask the school for the name of the school doctor. The following happens when my son and I arrive at his appointment for his shot.

Me: *To the receptionist* “Hi, I’m [My Name] and this is [Son]. We are here for his [shot].”

Receptionist: “Sure, have a seat in exam room one. Someone will be with you shortly.”

Me: “Thank you.”

[Son] and I wait for a few minutes. He knows he is there for a shot and starts to get a bit anxious. I do my best to distract him and calm him down. Soon, the doctor arrives in the room.

Doctor: “Good afternoon, ma’am, [Son]. So, you’re here for a [shot]?”

Me: “Yes, we are.”

Doctor: “Okay, I’ll get that ready for you and I’ll be back in a minute.”

The doctor leaves the room and arrives back a few minutes later with the needle and syringe on a tray.

Doctor: “All right, so here we are.” *Addresses my son directly* “So, [Son], are you ready for your shot now?”

My jaw drops; I cannot believe what I just heard. Why would you ever ask a child if they are ready to receive a shot? My son immediately indicates that he is not ready.

Doctor: “Okay, I’ll give you a few minutes. I’ll be back.”

I sit trying to calm my son as he grows increasingly anxious. Twenty minutes later, the doctor returns.

Doctor: “All right, big guy, are you ready yet?”

Son: “No.”

Doctor: “Well, then, you just let me know when you are.”

The doctor leaves the room again. I am so shocked that I am not able to verbalize my thoughts. My son begins to panic. He is wringing his hands and pulling at his hair. It is difficult to watch. Imagine a needle-phobic seven-year-old being told that he is the one who has to actually ask to be given a shot. He just isn’t going to be able to do it.

Another twenty minutes go by before the doctor returns.

Doctor: “So, [Son], do you want me to give you that [shot] now?”

Me: “Okay, hold on, doc. We have been here for an hour, during which time you have been tormenting a young child by telling him he needs to ask to be given a shot. This ends now. I am the mother. I make the medical decisions, not him. He is getting this shot, and he is getting it now. Go get your receptionist and have her come in to help me hold him still. You have got him worked so into a frenzy that I cannot do it by myself. When she comes in here, this is going to go one, two, three: you give him the shot, we leave, this trauma is over. Go get her. Now.”

And that is what happened. To this day, I am still unhappy with myself that I allowed the torture to go on as long as it did. I later followed up with a complaint to the school system about their “school doctor.” I also put it in writing that for any school health screenings that might come up, that doctor was not to come within twenty feet of my son.

I Hear Peru Is Lovely This Time Of Year
Funny Names, Ignoring & Inattentive, Medical Office, Nurses, USA, Washington | Healthy | November 29, 2020
When my oldest son is a baby, I take him to the doctor for one of his early checkups. A nurse comes out to the lobby and announces a name.

Nurse: “Leema?”

My appointment time has passed, so I am paying close attention and wonder if that could be for my son, whose name is Liam. I don’t think anyone could mess it up that much, so I wait until the nurse has announced the name multiple times and no one has responded.

Finally:

Me: “Do you mean Liam?”

She looks at the paper.

Nurse: “No, it’s Leema.”

I figure I was wrong and she continues to call out “Leema” a few more times. Finally, she comes up to me.

Nurse: “What name did you say earlier?”

Me: “It’s Liam.”

It was for us. She was quite a scatterbrain; in the following years I had a few more kids and took them all to the same doctor, and that nurse was always a little different. I still sometimes call my son Leema.

They Don’t Pussyfoot With Pet Safety
Health & Body, Impossible Demands, Pharmacy, Reddit | Healthy | CREDIT: deadeyes2019 | November 28, 2020
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

My girlfriend has a cat, and I’m allergic to it; I get incredibly itchy. I treat these allergies with promethazine, and it works perfectly.

I queue up at the pharmacy, and it comes to my turn to order.

Me: “Hi, could I get the [Promethazine Brand], please?”

Dispenser: “Of course. Can I ask what you’re using it for, sir?”

Me: “My cat allergies.”

Dispenser: *Frowning slightly* “Excuse me for a moment.”

She walks to the back and I can see her discussing something with the pharmacist. Then, she returns.

Dispenser: “I’m sorry, sir; we can’t sell you this if you are going to give it to your cat.”

I am slightly taken aback by this and try not to laugh.

Me: “Sorry, I meant it’s for my allergies to cats.”

We both laughed, and she jokingly claimed that it had been a long day.

That brand even has a cat on the packaging here in England.

Nothing’s Warmer Than These Nurses’ Hearts
Awesome, Family & Kids, Hospital, Inspirational, Nurses, USA | Healthy | November 27, 2020
When my younger brother is born, he contracts an infection from a nurse that was sick with a cold when she delivered him. As such, he has to stay in the NICU for a couple of weeks. My mother cannot stay in the hospital with him due to having my two-year-old self at home.

My brother is very snuggly as a baby; he loves being held and nestles his head closer to the person holding him. Because of this, he becomes a favorite among the NICU nurses. Naturally, the nurses hold him a lot and pass him around so each gets a turn with the snuggly baby.

One day, when my mother is visiting, she finds out through this exchange.

Mom approaches the NICU.

Nurse: “Quick! Put him back! The mother is coming!”

My mother hears this and smiles instantly; she had been worried that her newborn wasn’t getting enough attention.

Mom: *Walking in the room* “Oh, you don’t have to put him back when I come. I have a toddler at home so I can’t be here as much as I’d like to be, and I’ve been worried since I’m not here to hold him as much as he needs to be. I’m actually relieved to know that he’s getting enough attention.”

The nurses’ faces lit up, and they started to be less secretive about their cuddle sessions, gladly handing him to my mom whenever she was able to visit.

A Cool-Headed Manager Turneth Away Wrath
Instant Karma, Jerk, Pharmacy, Reddit | Healthy | CREDIT: rainbownator96 | November 26, 2020
I’m working the drive-thru at a pharmacy when an older patient who has occasionally been a handful pulls up. She has two prescriptions to fill and she hands me an empty tube of name-brand hydrocortisone cream.

Patient: “Can you get me another tube of this, too, please?”

Normally, we’re supposed to encourage patients to call ahead for curbside pickup, but we are slow and I am feeling nice. I leave the pharmacy, pick up the same tube, and add it to her order. The cream is about $6.

Later she comes in and starts complaining to the manager on duty.

Patient: “I bought this in the drive-thru earlier, and the employee there was rude to me, and she overcharged me! I demand that she be fired!”

She started generally causing a scene. Apparently, she wanted the store brand that was $3 cheaper. Surprisingly, after the manager reminded her that I was doing her a favor and I technically wasn’t supposed to leave the pharmacy to get over-the-counter products, she calmed down and left. I realize I could have been a bit friendlier, but I’m not a mind reader, lady.

Sounds Like It’d Be Easier To Just Wait It Out
Funny, Impossible Demands, Insurance, USA, Wisconsin | Healthy | November 25, 2020
I help people sign up for Medicare insurance plans and answer questions, whether they’re related to medicare or not, to the best of my ability. This is a memorable call.

Customer #1 : “Can you get Medicare at age seventeen?”

Me: “It’s possible, if unusual. If—”

There is a second person apparently listening to the phone on speaker.

Customer #2 : “Don’t you need to be sixty-five?”

Me: “Everyone can get it at sixty-five, but people on Social Security Disability can get it earlier, as well as people with kidney failure.”

Customer #1 : “So, it can be done before age sixty-five?”

Me: “Seventeen is rare, but it’s possible. There are other conditions that can get it for you early, as well, like Lou Gehrig’s disease.”

Customer #2 : “But you don’t really get it before sixty-five—”

Customer #1 : “Nuh-uh, he said it’s possible. You lost the bet, so—”

They disconnected the call at that point. I’ve done many things in this job, but I’ve never settled a bet before today.

Impossible Demands: Back To The Future Edition
Australia, Hobart, Impossible Demands, Patients, Pharmacy, Stupid, Tasmania | Healthy | November 23, 2020
Customer: “Has the doctor sent you my prescription yet?”

Me: “I’ll just have a look for you.”

I check both the physical file of hard copies and our digital copies saved on the computer.

Me: “Nope, sorry, it hasn’t arrived yet.”

Customer: “Oh, that’s right. The doctor moved my appointment to this afternoon so I haven’t seen him yet.”

Me: *Pause* “That’s probably why I can’t find it. See you this afternoon, then?

Brace Yourself!
Alabama, Dentist, Instant Karma, Jerk, USA | Healthy | November 22, 2020
When I am a teen with braces, I have some problems with the brackets popping off fairly often — sometimes even when I’m not eating or doing anything with my teeth at the time. After yet another time of one of my brackets popping off for no reason, I am once again at the dentist getting it fixed.

The hygienist scolds me pretty strongly, even though I told her it popped off when I wasn’t eating anything.

Hygienist: “You need to be more careful! You’ll have to wear braces for even longer if you keep this up. You need to be much more careful about what you eat.”

Then, the dentist checks my teeth and tells me they are ahead of schedule and I might be able to have my braces off early.

When we are about to leave the dentist’s office, my mom has to use the restroom, so I wait for her by the front door. I haven’t even made it out of the dentist’s office, and I haven’t put anything in my mouth, and a bracket pops off.

As soon as my mom gets out of the restroom, we turn right around and walk back to the dentist’s reception desk… only to find that the dentist has just left for lunch. We have to make an appointment for later in the day.

But at least they stopped blaming me for the problem, and they started being more careful to attach the brackets thoroughly.

You’re Getting Sleeeeepy… TOO Sleepy!
Doctor/Physician, Hospital, Ignoring & Inattentive, New Jersey, Pharmacy, USA | Healthy | November 19, 2020
I used to volunteer with my township’s all-volunteer first aid squad. One day, we receive a call to respond to the house of a couple in their sixties.

Wife: “My husband isn’t acting right and I’m having trouble waking him up.”

Upon arriving at the house, my partner and I walk into the spare bedroom where the husband has been taking a nap. He is extremely lethargic and we have trouble even getting him to answer any questions. It looks just like an overdose. My partner starts providing care to the patient.

I turn to the wife.

Me: “Can you please show me the medications he’s taking?”

Among other things, he has been taking a sedative. I immediately pour them out on the kitchen table and count them. I look at the bottle and see that it is a new prescription. There are only one or two pills missing. I gather all the pill bottles into a bag and hand it to the wife.

Me: “Please bring this bag with you to the hospital.”

We transport the patient to the hospital. About fifteen minutes after that, something in my brain pops. I am familiar with the pills that the man is taking, as this isn’t the first time I’ve had to dump and count the pills in a bottle. Something about them was not right. The typical dosage is 0.25 mg or 0.5 mg. His pills seemed bigger than any others I had ever counted.

Never have I called a patient or family after transport, but today, I do. I call the wife.

Me: “[Wife], can you please pull the bottle of [sedative] out of the bag and read off the dosage size for me?”

It’s a full 2.0 mg!

Wife: “My husband’s regular doctor has been out of town, so he went to the covering physician, who gave him the prescription.”

Me: “What is his regular dosage?”

Wife: “It should have been 0.25 mg.”

Her husband received an overdose of eight times his usual dosage! I told her to report this information to the emergency room.

Yes, errors are made sometimes. But there are many checks and balances in medicine. One of the biggest ones is when a pharmacist reviews a medication and dosage for appropriateness. In this case, the doctor made a huge error in prescribing the wrong dosage. But the pharmacist should have caught it and clarified with the doctor before filling the prescription. Not doing so could have killed the husband.