They Need To Self-Prescribe Some Common Sense
Arizona, Employees, Extra Stupid, Pharmacy, USA | Working | December 18, 2019
(We have been getting wrong number phone calls for several days straight informing us that a prescription is ready at the pharmacy. I call the pharmacy hoping they might be able to fix the error.)
Tech: “This is [Pharmacy]; how can I help you?”
Me: “Hi. There seems to be a mixup; you keep calling our house and it’s the wrong number. We don’t have a prescription with your pharmacy.”
Tech: “Okay, what name is the prescription under?”
Me: “I don’t know. It’s not our prescription; you’re calling our number by mistake.”
Tech: “Okay, can I have the last name?”
Me: “It’s not our prescription; we use [Other Pharmacy] across town. We aren’t even close to you. You are calling our number by mistake. I can give you the number.”
Tech: “I can’t look up anything by number; I need a name.”
Me: “Okay, it’s [My Name].”
Tech: “Huh, I don’t see you in our system at all.”
(We’re still getting phone calls.)
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