During my freshman year in high school, my science teacher assigned us to interview people in the community about how they use science in their careers. Although I don’t remember most of the people I spoke with, I can tell you that I spent meaningful time with a local community pharmacist who changed my life.
What I saw was a man who loved his career and truly cared for his patients. In an instant, I knew that I wanted to become a pharmacist, and I never wavered from that goal throughout high school.
Knowing what you want to be when you grow up at age 14 is unusual, but it is very liberating. I simply had to work backwards to figure out how to achieve my goal of becoming a pharmacist.
After high school, I chose to attend Ohio Northern University (ONU) because it had a unique pharmacy program. Rather than attending college for 2 years and then applying to the pharmacy program, ONU students were admitted to the College of Pharmacy from day one.
Although it was expensive, being in pharmacy school from day one and avoiding the risk of rejection made it worthwhile for me.
In college, I spent a lot of time in the library. Although the classwork was difficult, I did well with one exception: organic chemistry.
I did fail organic chemistry—a notorious “weed out” course—but I successfully retook the class over the summer and graduated on time with the rest of my classmates. Failing a course is a difficult stumbling block, but I stood strong and persevered.
Today, I’m thankful for the wonderful pharmacy profession for so many reasons.
First, I’m thankful that community pharmacists are the health care professionals most accessible to the public. If my local pharmacist wasn’t accessible to me, then I likely would have taken a different career path.
Second, I’m proud of the work we pharmacists do, the diversity of our career options, and the relationships we share with our patients and fellow health care providers.
Pharmacy is a profession that makes a real difference in people’s lives. It certainly has made all the difference in mine.
Colorado, Doctor/Physician, Ignoring & Inattentive, Medical Office, USA | Healthy | January 22, 2018
(After a change in my insurance, I have to switch doctors. On my first exam, he stares long and hard at a small patch of pink skin on my stomach that my previous doctor dismissed as nothing.)
Doctor: “How long have you had that bright pink spot on your stomach?”
Me: “Three or four years.”
Doctor: “Have you ever had a dermatologist examine it?”
Me: “No, I didn’t think it was anything serious. My GP said it was probably nothing.”
Doctor: “Well, I think it’s probably a basal cell carcinoma. That’s a slow-growing cancer, but if it’s been left alone for years, we need to remove it ASAP. Let me call our dermatologist.”
(The dermatologist confirmed his suspicions, and a growth the size of an apple was cut out of my stomach later that week. It hadn’t spread anywhere, thankfully. Good thing for me I had to change doctors!)
Doctor, Ignoring & Inattentive, Medical Office, North Carolina, USA | Healthy | January 21, 2018
(My mother has a really bad needle phobia. She’s tried therapy for it, but still has panic attacks and worse reactions when she needs shots or blood draws. The people at our old clinic knew about it, but when we move, she has to see a new doctor, and needs her tetanus booster shot.)
Mom: “I have a pretty bad needle phobia.”
Doctor: “That’s fine; lots of people do.”
Mom: “No, I mean really bad. When I see the needle, I’m going to pass out. I’m going to jerk around; one doctor said it looked like I had a seizure. I need you to listen to me. Give me the shot while I’m unconscious. If you need me to sign something giving permission, I’ll do that, but you need to give me that the first time I pass out, because I really don’t want to have to do it twice.”
Doctor: “I’m sure it will be fine. Just don’t look at the needle.”
Mom: “No, that doesn’t work. Just knowing that I’m going to get a shot is enough to trigger a reaction. My doctor said she left a note in my file. Can you look? I’m serious; this is going to be a severe reaction.”
Doctor: “Okay, okay, I hear you.”
Mom: “All right.”
(He pulls out the needle, my mom passes out, and she comes to a few minutes later, with the doctor and a nurse standing over her, trying to bring her around. She tries to sit up.)
Doctor: “Don’t move; you had a seizure!”
Mom: “No, no, I told you: that’s just part of my reaction. I didn’t actually have a seizure.”
Doctor: “You passed out! You were having a seizure!”
Mom: “No, I wasn’t! I told you: this is what happens when I get shots. I’ll be fine in a minute.”
(She starts to move, then notices that there’s no bandage on her arm.)
Mom: “Did you give me the shot?”
Doctor: “No! You were having a seizure! I can’t give you a shot while you’re unconscious!”
Mom: “But I told you to!”
Doctor: “Look, I think we should run some tests to make sure you’re okay. If you are, I’ll give you the shot then.”
Mom: “You know, I think I’ll take my chances with the tetanus.”
(She went to another doctor, who not only listened to her, but gave her a mild sedative, and has since provided her with one whenever she needs blood-work or shots.)
Doctor, Emergency Room, Hospital, Nurse, Seattle, Silly, USA, Washington | Healthy | January 20, 2018
(Several years ago, I had an accident that required a skin graft on a knuckle. Present day: I hit my hand while working, causing the skin graft to split open, meaning I need stitches. I get to the hospital at about 4:30 pm, and it is PACKED. It is almost 2:00 in the morning before the doctor can even have a look at me.)
Doctor: “Yeah, you will need stitches, so I’m going to give you some novocaine to numb your finger up. We’ll give it 15 minutes to take effect, and get started.”
Me: “Don’t worry about that. It is a skin graft. You would need to poke me where I can feel it, to numb me up where I already can’t feel anything. Just sew it up, please.”
(The doctor agrees, gets a nurse to bring in the kit and hand him stuff, and starts stitching. I can’t feel a thing. After a few minutes, the nurse leans over and asks
Nurse: “So, is the novocaine still working?”
(In my defence, I am tired and incredibly bored, so I just look up with a horrified expression and say
Me: “I NEVER GOT ANY!”
(The nurse’s eyes almost pop out, and she is ready to flip out. The doctor just looks up at me and says
Doctor: “Oh, shut up, you baby.”
(Sorry, nurse, but the doc and I got a good laugh, at least.)
Bad Behavior, Extra Stupid, Jerk, Maine, Medical Office, Reception, USA | Healthy | January 19, 2018
(I am waiting at a doctor’s office. I have heard some crazy things at this place, but this is pretty nuts, even by their standards. A man is sitting in the waiting room, talking to the receptionist. He’s in his twenties.)
Man: “Can you give me some birth control?”
Receptionist: *looks at him a bit strangely* “Okay.”
Man: “Like, the copper thingy?”
Me: “That’s for girls.”
Man: “Jesus! Why are you so f****** sexist? You dumb b****! I can get it, too, if I want it!”
Hospital, Ignoring & Inattentive, LGBTQ, Minnesota, Nurse, USA | Healthy | January 19, 2018
(I’m in the ER with a dislocated shoulder.)
Nurse: “Are you on any medication?”
Me: “Synthroid, and I have an IUD.”
Nurse: “Any major surgeries?”
Me: “Appendix when I was 16, I had my thyroid removed last year due to cancer, and a few months ago I had a tumor removed from my foot.”
Nurse: “Any history of thyroid issues?”
Me: “Thyroid cancer, yes, last year.”
Nurse: “Any history of cancer?”
Me: “Thyroid. Cancer. Last. Year.”
Nurse: “Any chance you’re pregnant?”
Me: “No.”
Nurse: “You’re married. Are you sexually active?”
Me: “Yes, my wife and I are active.”
Nurse: “Are you sure you’re not pregnant?”
Me: “No, I’m married to a woman.”
Nurse: “When was your last period?”
Me: “When I got my IUD put in last year. I haven’t had one since.”
Nurse: *disbelieving look* “So, you haven’t had a period in several months, but you’re not pregnant?”
My Wife: “Oh, my. We are sexually active. We are married. Lesbians!“
(The nurse left. A few minutes later, a male nurse apologetically came in and asked for my history again. He was much better and joked that lesbianisim was the best birth control.)
Canada, Lazy/Unhelpful, Medical Office, Quebec, Reception | Healthy | January 18, 2018
(There is a small medical clinic where I live. Usually, for walk-in patients, you get to the door very early, wait until they open it, then head for the desk, where you are assigned an appointment time for the day depending on the order of arrival. Usually, people behave and do not jump forward. Rarely, but sometimes, the clinic isn’t full, and going in mid-morning, you might still get a spot. It’s about 11, and I feel I might have a feminine infection. I stop by the clinic to see if there’s room.)
Secretary: “I’m sorry. There’s a new phone system in place. Now you have to call in the morning and leave your name and phone number. Someone will call you back with the time of your appointment.”
Me: “Well, I’m right here. Can’t you just give me a time?”
Secretary: “No, you have to call.”
Me: “Okay, fine.”
(I make two steps to the side, pick up my cellphone, take the card she gave me with the phone number, and start dialing. The secretary looks at me.)
Secretary: “What are you doing?”
Me: “Calling for an appointment. You said I absolutely had to call.”
Secretary: “Ugh… Okay, I’ll give you one.”
(I believe she suddenly realized that I would have left my info on the answering machine, that she would have listen to it, then call me back with the time, all while I was standing in front of her.)
(I work at a market research firm. Part of my job involves calling the manufacturers of high-tech devices to interview them. Some of the companies I call are very large, and others are quite small family firms. Some of the smaller companies have local radio stations on instead of hold music. Usually these are country music stations with ads about farm equipment. One time though
Me: “Hello, this is [My Name] calling from [Company]. Could I be connected with [Project Manager], please?”
Receptionist: “Sure thing. Please hold.”
Me: “Okay.”
Hold Music: *really loud gangsta rap* “MY MONEY AND MY HOES!”
(I started laughing so hard I had to hang up and call back again.)
Bosses & Owners, Jerk, Lazy/Unhelpful, Office, Spouses & Partners, UK | Working | November 27, 2017
Receptionist: “Hello, [Business].”
Me: “Hi. Could I please speak to [Manager], please?”
Receptionist: *click*
(I phone again, thinking I was just disconnected by accident.)
Receptionist: “Hello, [Business].”
Me: “Hi, I think—”
Receptionist: *click*
(Knowing she actually cut me off this time, I phone back again.)
Receptionist: “Hello, [Business].”
Me: “Why do you keep cutting me off?!”
Receptionist: “Because this is a cold call, and I’m told to hang up on them.”
Me: “Actually, I’m [Manager]’s husband, and I’d like to speak to him.”
Receptionist: “Yeah, right!” *laughing* “I’ve met his wife.” *click*
(Having had enough, I decide to just drive down.)
Receptionist: *smiling brightly* “Hello, welcome to [Business]. How can I help you?”
Me: “I’d like to speak to [Manager].”
Receptionist: “What reason do you have to speak to him? Do you have an appointment?”
Me: “I’m his husband, and no.”
(She realises who I am and sneers.)
Receptionist: *sarcastically* “Really? You’re that desperate?”
(Coincidently, my husband happens to walk by.)
Husband: “[My Name]? What are you doing here?”
Receptionist: “You know this degenerate?” *smugly* “I was just about to have him removed.”
Husband: “What? Why? He’s my husband!”
(The receptionist blushes and we stand in awkward silence for a few seconds.)
Me: *to the receptionist* “You want to explain?”
(The receptionist stammered through her explanation, with me inserting her claim that he had a wife after she neglected to mention it. My husband actually found it hilarious. She isn’t allowed near the phones anymore, though.)
(I’m not the best at keeping track of things on the calendar. I realize that I have not booked an appointment to get my daughter’s follow up vaccines, so I call one morning.)
Me: “Hi, my daughter needs to get her booster shots. I’m afraid I’ve put this off by two months.”
Receptionist: “No problem. You can bring her in this morning.”
Me: “Oh! Perfect! Thanks! We’ll be in soon.”
(She takes my daughter’s name and info. I hung up and began to gather what we’d need for our time out of the house. Just as I reach the front door with diaper bag, book, and baby, the phone rings.)
Me: “Hello?”
Receptionist: “Hi. This is [Receptionist] from [Doctor’s Office].”
Me: “Yes?”
Receptionist: “I’m afraid your daughter won’t be able to get her booster shots on a walk-in basis today as she is two months past schedule.”
Me: “Oh, yes, I know we’re late. What should I do then?”
Receptionist: “You’ll have to call for an appointment.”
Me: “Can I make the appointment now?”
Receptionist: “No. You’ll have to call to make an appointment.”
Me: “Okay.”
(I hang up, look up the number (this was before caller ID), and call the doctor’s office.)
Receptionist: *same voice as before* “Hello, [Doctor’s Office]. [Receptionist] speaking. How can I help you?”
Me: “Yeah, I’m calling to make an appointment for my daughter to get her booster shots.”
Receptionist: “Oh, you don’t need to call for that. She can get them as a walk in.”
Me: “No, I’ve put it off too long. I was told we’ll need an appointment.”
Receptionist: “No, you can just walk in.”
Me: “I was told by you that we’d need an appointment.”
Receptionist: “No, you can just walk in.”
Me: “You called me not three minutes ago saying we’d need an appointment.”
Receptionist: “No, you can just walk in.”
Me: “Okay, instead, I’ll be picking up my daughter’s medical records. We’ll be changing doctors. How soon can I get those?”
Receptionist: “Changing doctors? Why?”
Me: “Just please get the records together. I’ll pick them up in an hour.”
(We did change doctors. Sad, because I liked that one. But dealing with the receptionist was more than I could take.)
Her Hearing Is Going But Her Eyes Are Sharp As A Hawk’s
Bizarre, Golden Years, Health & Body, home, UK | Healthy | January 17, 2018
(I work in a local doctor’s surgery, running a clinic fixing hearing aids. I’m at home with my family when the doorbell rings. An elderly lady is standing outside.)
Elderly Lady: “Hello, are you the hearing aid lady?”
Me: “Yes…”
Elderly Lady: *hands me a small package* “The hospital posted me a new hearing aid mould, but I don’t know how to fit it. I didn’t want to wait for the clinic.”
Me: “How did you find me?”
Elderly Lady: “I saw you going home and I recognised you. Can you put my hearing aid together?”
Bad Behavior, Criminal & Illegal, Doctor/Physician, Hospital, Ignoring & Inattentive, Nurse, UK | Healthy | January 17, 2018
(My mum had a stroke two weeks ago. As she was in the hospital at the time it was caught exceptionally quickly, and her doctors believe there will only be some short-term memory loss. I don’t believe there is any, for the reason I am about to tell you. I have dropped by to visit when there are several nurses and her doctor by her bed, arguing.)
Mum: “See? There’s my son. Ask him if you don’t believe me!”
Me: “What’s going on?”
Doctor: “We believe it might be a sign of memory loss. You mother is adamant that her grandmother is still alive.”
Me: “She is. She turns 100 next week. You met her last Friday before she was discharged.”
Doctor: *stutters* “I…I see… She also believes that money has been stolen from her purse; £100 pounds to be exact. Can you confirm that she had this money in her purse while staying here?”
Me: “Yes. It was for my great-grandmother’s birthday. She literally got it out of the ATM in the hospital’s atrium what, twenty minutes before she had her stroke?”
(My mum nods.)
Me: “In fact, that’s why I came around. She called me this morning to get a card.”
(I shook the bag in my hand and the doctor blushed furiously at the realisation that everything my mum said was accurate. All the nurses then backed away, seemingly suspicious of each other. They never found the money, or figured out who stole it, but my mum demanded to be immediately moved to another hospital, and the nurses managed to pool together £100 themselves as compensation. My mum refused to take it, though, as she saw it as an admission that they collectively stole it.)
Doctor/Physician, Medical Office, Oklahoma, Punny, Tulsa, USA | Healthy | January 17, 2018
(On my most recent office visit, I get some coffee but am hustled into a room before I can mix in cream or sugar. I spot a container of tongue depressors and grab one to stir. The nurse chuckles a bit at my audacity, but it makes perfect sense to me; it’s just like any other wooden coffee stirrer. Then, I have a bright idea. A few moments later my doctor walks in
Me: “I think I need Zoloft for my tongue.”
Doctor: “Why is that?”
Me: “It’s been depressed.”
(I got the laugh I hoped for. Nice to have a doctor with a sense of humor.)
Arizona, Crazy Requests, Extra Stupid, Jerk, Optometrist/Optician, USA | Healthy | January 16, 2018
(A customer comes in for a contact lens appointment. Their last appointment was nearly two years previous. They have an eye infection, so we bill them for a medical treatment visit.)
Customer: “What is this charge here? I wasn’t charged for this last time.”
Me: “Last time, you didn’t have an eye infection. We had to charge you a copay for that because of your medical insurance.”
Customer: “You didn’t ask me before doing all that; you can’t charge me for it.”
Me: “But you did want contact lenses, right?”
Customer: “Obviously.”
Me: “The doctor can’t give them to you until that eye infection is cleared up; that’s why this was a medical visit.”
Customer: “Well, the eye infection was your fault, anyway.”
Me: “Umm, but it was from over-wearing your contacts, correct?”
Customer: “Yes, but that’s your fault.”
Me: “Ma’am, you made a three-months supply of contacts last 20 months. I’m quite sure we didn’t recommend you do that.”
Customer: “Well, the contacts are too expensive! I couldn’t afford enough of them.”
Me: “Then, might I recommend you get glasses instead? We have a large selection of frames to choose from.”
Customer: “Glasses make people look stupid.”
Me: *laughs awkwardly, as all the other employees wear glasses, as do I* “Well, actually…”
Customer: “I don’t want glasses; I want contacts, and I’m not going to pay for things I didn’t ask for. If you don’t want people to get eye infections, you need to sell contacts cheaper.”
Me: “Ma’am, if you don’t pay for your visit, we cannot provide you with a prescription for contacts.”
Customer: “That’s just unprofessional!” *pays and then flounces out of office*
Arizona, Extra Stupid, Pets & Animals, Silly, Tucson, USA, Vet | Healthy | January 16, 2018
(I am playing with one of the clinic cats, Bean, and toss a toy to him. Unfortunately, I miss and hit him in the face, though he doesn’t seem to mind. Bean is cute, but he’s not the brightest cat ever. Later, I am telling the vet about it.)
Me: “I feel kind of bad. I beaned Bean in the head with a toy.”
Doctor: “That’s okay; there’s nothing up there, anyway.”
Hospital, Japan, Non-Dialogue, Nurse, Tokyo | Healthy | January 16, 2018
Due to a chronic condition, I needed to have a series of blood tests done, some of which required larger gauge needles than normal. I headed to the hospital closest to my apartment in Tokyo, waited to see the specialist, and got my notes to take to the blood draw lab reception.
The intake nurses were a bit flustered to be treating me, but my Japanese was good enough that I got through the first steps just fine. Then, I headed into the blood test room and the nurse there started telling me that the tests would hurt, the needles are pretty big, etc., and that in Japan, they don’t use skin-numbing cream. I assured her that I’d be fine, but she didn’t believe me and stomped out of the room to find a nurse that spoke English, despite the fact that we had been conversing in Japanese just fine.
I took off my cardigan, and my heavily-tattooed arms were now visible, right when the nurse came back, dragging a young doctor behind her. He looked at me and said to the nurse, “I think she’s okay with needles,” then burst out laughing as the nurse just gawked at me. Turns out I was the first foreign patient she’d ever taken blood from and she was terrified I’d flip out or faint because of the needles.
Hospital, Ignoring & Inattentive, Nurse, Pennsylvania, Pittsburgh, USA | Healthy | January 15, 2018
(I fall in my house while holding my two-year-old. As I fall, I turn my body to hold her against the wall so I do not crush her, and as a result, end up with a spiral fracture on my fibula, and a broken and dislocated ankle. When I arrive at the hospital, they try to wrench my ankle back into place but don’t quite align it, so they have to do it again. Of course, this time I know it’s coming, so they decide to use some sort of anesthesia that is meant to make the patient woozy and forget what happened. I’m concerned about whether this will work, and express that concern to the nurse preparing me for the injection.)
Nurse: “Don’t worry; you won’t remember a thing! It probably won’t hurt, either.”
Me: “Can’t you just use this with some actual pain medicine, too?”
(The only pain medicine I’ve received at ALL has been two doses of Fentanyl administered by the paramedics, an hour ago. Fentanyl at the dose I was given lasts 20 minutes, tops.)
Nurse: “Look: you won’t remember, and you won’t feel anything. The only time you might feel something is if I pricked you with a pin, or something!” *he says this as though he’s a genius for thinking of this persuasive argument*
Me: “You mean like the kind of pain I’d feel if someone was moving around my dislocated ankle?!”
(I remembered everything. They also acted like they were doing me a massive favor in keeping me overnight instead of sending me home with three broken bones before surgery the next day. I finally got pain medicine six hours later at the room they begrudgingly gave me, and the call button didn’t work! I had to call my own room phone number with my cell phone and let it ring until a nurse came, because I couldn’t find the nurse’s station phone number!)
Chicago, Illinois, Medical Office, USA | Healthy | January 15, 2018
(I’m at my ob-gyn office for a prenatal check-up. I’ve been going to this office for six years. A doctor I’ve never seen before walks in.)
Doctor: “You’re here to renew your hormonal birth control prescription?”
Me: “No?”
(I’m just entering my third trimester with triplets. He could see my belly if he’d look up from his phone. You could see my belly from the other side of the state at this point!)
Doctor: *looks confused for a second but still doesn’t make eye contact, instead condescendingly says* “You are aware that condoms aren’t 100% effective, right?”
Me: “Gee, I wish you’d told me that seven months ago…”
(He finally looked up and tried to pass it off as there being another patient in the office right that minute with my very unusual first and last name.)
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