Story
#5 :
Restaurant, Minneapolis, Minnesota, USA
(I work at a grill. We don’t really have a vegetarian menu so this customer ordered a grilled cheese. A minute after I bring out their food she flags me down.)
Vegetarian: “I hate to be a bother but there’s um, something in my sandwich.” She shows me: a spider is stuck in the cheese. I’m freaking out, sure we’re going to have a bunch of unhappy customers.
The guy from the table next to hers tries to lean over and see it. He asks “What’s in it?”‘
Vegetarian: “Some kind of meat. I’m a vegetarian. I really hate to ask but could I please have a new one?”
Me: “Of course, I am so sorry. I’ll get that to you right away.” I rush the plate back to the kitchen and show the chef. He goes red and starts yelling at his staff. My manager runs over and demands to know what’s happening. I tell him.
Manager: “Who else saw? We can’t afford to comp more than three..”
Me: “Just her table. She told the other tables it was meat.”
My manager was so grateful he sent over an entire dessert platter and comped their meal. When I told her table their food free they left a $100 tip.
Best table I’ve ever had!