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Old 09-15-2020   #190
florida80
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Having A Meow Meow Pow Wow
BIZARRE, NON-DIALOGUE, PHARMACY, SERBIA | RIGHT | FEBRUARY 24, 2020
I was in a pharmacy with two pharmacists working. I was waiting in the left line while in the right there was one of “those” customers, a woman who wanted a “spray that heals cuts.” There was previously an antibiotic spray on the market which did something similar but it’s not available anymore.

The pharmacist explains and explains and the woman says that’s not even it; this spray she is talking about basically heals the injury instantly. (NASA would love to have those, probably!) They go back and forth for a long time.

We all watch with sympathy as the scene unfolds. Since I can be a bit of a complicated customer, I also watch and think, “Whew, there you go. You are not the worst one; that one is definitely crazier!”

As I get called up to the pharmacist on the left, I tell her what I need and she turns around to get it for me. I sort of stare into space and get lost in thought and start quietly singing to myself, “Meow, meow, meow…” to the tune of an ad jingle. Before you ask, I have no idea why.

The pharmacist turns around to see me quietly meowing to a melody to myself and, as our eyes meet, I can just see her thinking, “The crazies are everywhere.”

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Unfiltered Story #187020
NEW YORK, PHARMACY, USA | UNFILTERED | FEBRUARY 24, 2020
(I work at a pharmacy/ general store near my house. I usually work behind the register closest to the door, so i get asked about where certain products are. I am also the guy who has to deal with all the refunds. On this day, a old lady and a little girl walk in together. I greet them, and they go on their way. A few minutes later they are at my register.)

Me: “Hello, how are you?”

Old Woman: “I’m good, thank you. I’d like to buy these.”

She hands me a box of tampons.

Me: “One moment please.”

I scan her item, and hand it to her. She pays in full, and the old woman, takes the girl, who I’ve assumed to be her daughter with her.

Four days later, the women return, clearly angry. They approach me.

Old Woman: “I’d like a refund.”

She holds up the box, with has been opened. We have a strict policy for not refunding opened items.

Me: “I’m sorry, I can’t give you refunds on used items.”

Old Woman: “Your goddamn faulty products got my daughter pregnant!”

Me: “Excuse me?”

Old Woman: You heard me, you son of a b****! These tampons didn’t stop my daughter from getting pregnant.”

By now the whole store is hearing what the lady is saying, and a few of the women on line are laughing quietly.

Me: “I’m sorry ma’am, but tampons don’t stop pregnancy.”

Old Woman: What the hell are you talking about? Are you trying to bulls*** me?”

Me: “No, I’m serious. Tampons are for your periods. If you wanted a contraceptive, I would’ve gladly help you out.”

The woman is clearly embarrassed now, since the whole store is laughing at her.

Old Woman: *whisper* “Where are the contraceptives?”

Me: “Aisle three, by the tampons.”

The woman quickly hurries off, and grabs the birth control pills.

Old Woman: “I’m so sorry.”

Me: “It’s alright.”

The lady pays, takes her daughter and runs out the door. My coworkers and I start laughing, and one of the female employees said, “She was a woman right? How did she not know what tampons are?”

Me: “I don’t know, but at least her daughter knows what to look for.”

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Unfiltered Story #187008
DETROIT, MICHIGAN, PHARMACY, USA | UNFILTERED | FEBRUARY 24, 2020
(I’m ringing out a customer who wants to update the information on her card. This requires scanning it twice, once for the update, and once for the actual transaction)
Me: Alright, let me see your card so I can update your phone number. Thank you, and please leave it out so I can scan it again during the transaction.
Customer: *puts card away*
Me: Okay then, your current phone number is now attached to your card. Can I please see your [Store] card again? I need to scan it so that you can receive the sale prices on our items.
Customer: Oh…I didn’t know you actually meant what you said earlier.

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Unfiltered Story #186928
CANADA, PHARMACY | UNFILTERED | FEBRUARY 19, 2020
(The pharmacy I work at offers a drive-thru service. A customer pulls up, looking irate and holding his medication bag up to his window. Keep in mind I’m very obviously a teenager, voice cracks and all.)

Customer: You f***ing idiots overcharged my medications!

Me: I’m sorry about that, give me a moment and I’ll take care of this.

Customer: You better! If you bunch of jacka**es can’t handle something as simple as charging the right amount, I’ll take my business elsewhere!

(This customer has a complicated billing arrangment between us and his insurance company. The pharmacist who knows the situation is at home, so I call this pharmacist from the drive-thru window. Every few seconds, the customer starts shouting about how stupid I am, how long I’m taking, and that he’s going somewhere else. I assure him I’m working on it, but his shouting gets so loud it overpowers the pharmacist on the phone, making this take even longer. Finally, I have enough.)

Customer: I CAN’T BELIEVE –

Me: *hand over the receiver, almost growling* Shut. Up. Now.

(The customer sputters to a stop, clearly surprised that a teenager still voice cracking would stand up to him like that. But he stayed quiet for the rest of the transaction. I understand being frustrated when a business screws up. But once the employees start fixing it, just be quiet and let them do their job!
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