R11 Độc Cô Cầu Bại
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Try Dispensing A Little Information?
AUSTRALIA, PHARMACY, STUPID | HEALTHY | JANUARY 18, 2020
Me: “Can I help you find something in particular?”
Customer: “I’m looking for a box of medicine.”
Me: “Okay, is it for you?”
Customer: “No, my friend.”
Me: “What was it for?”
Customer: “I don’t know.”
Me: “Do you know what it looks like?”
Customer: “I don’t know.”
Me: “What do you use it for?”
Customer: “Err, I don’t know.”
Me: “Is it for stomachache, headache?” *pointing to these areas*
Customer: “I don’t know.”
(I pause to try and think of some way to help.)
Customer: “Can I go in there?” *points to the dispensary*
Me: “No.”
Customer: “Oh. I’ll ring my friend.”
(She went outside to ring her friend but she never returned! I never got to find out what box of medicine she wanted!)
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Mental Health Professional Can Do Nothing For Retail Workers
DOCTOR/PHYSICIAN, PHARMACY, RETAIL, USA | RIGHT | JANUARY 16, 2020
(I am ringing out a patient of my pharmacy who also happens to be a mental health professional. He gives me a new discount card to see if it will give him a smaller copay than his insurance does. I am skeptical, as the prescription is an expensive one, but I’ve been wrong before, so I process the card anyway, just to be sure.)
Me: *when the copay comes up significantly smaller* “Oh, hey, I was wrong! Here’s your new total; that’s a nice deal!”
Customer: *with practiced couch-side manner* “You didn’t have to say you were wrong so enthusiastically. Is there someone at home who demands that sort of subservience from you?”
Me: *blinking* “No one at home, sir. But, y’know, I work in retail.”
Customer: “Oh, right. You poor thing.”
(He left me his card, but I haven’t taken him up on the matter yet. If you’re reading this, sir, I’m completely okay! I’m humble enough to admit when I’m wrong, but retail has also endowed me with the backbone to stand up for myself when I know I’m right, too!)
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Their Blood Glucose Level Must Be A Bit Low…
PHARMACY, STUPID, TEXAS, USA | RIGHT | JANUARY 7, 2020
(I overhear this conversation between a customer and technician at the reception counter.)
Customer: “When do you do your blood glucose tests?”
Tech: “We do those on our ‘Second Saturday Screenings.’”
Customer: “So, when are those?”
Tech: “Our ‘Second Saturday Screenings’?”
Customer: “Yes.”
Tech: “They’re on the second Saturday.”
Customer: “So, they’re every other Saturday?”
Tech: “No, they’re on the second Saturday… of the month.”
Customer: “So, you already had one this month?”
(Today is the 17th.)
Tech: “Yes.”
Customer: “Oh, okay.” *walks off*
(A few seconds later, I noticed the tech with her head on the counter… probably silently weeping for humanity.)
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