Unfiltered Story #179774
DETROIT, MICHIGAN, PHARMACY, USA | UNFILTERED | DECEMBER 15, 2019
(I work as a cashier at a well known retail/pharmacy chain)
Me: Is there anything else I can help you with today?
Customer: Actually yes…I need you to cash this check for me.
Me: I’m sorry Ma’am, we can’t do that here, but there’s a bank across the street that should be able to cash it for you.
Customer: But I don’t want to make another trip! Can’t you just do it for me?
Me: Our store doesn’t have the ability to cash checks. Even if I got my store manager, or someone from corporate, they wouldn’t be able to because it’s impossible.
Customer: Well can’t you tell me a location that will cash this for me?
Me: Ma’am, our company does not cash checks, so no location can cash it for you. However, there is a bank across the street, which should be able to provide that service.
Customer: But the customer is always right! So cash this check, now!
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