Unfiltered Story
#152444
CANADA, PHARMACY, SASKATCHEWAN | UNFILTERED | MAY 29, 2019
I worked at a pharmacy that was surrounded but seniors homes, so this made up the majority of our clientele, the pharmacy was in a mall which included a grocery store, when the grocery store was closed for Reno’s we brought in some basic staples like milk and bread and continued carrying them after the grocery store re-opened. our suplly was limited we carried only small CARTONS of milk, no jugs.
customer

with a jug of milk) I want to return this, its passed the expiry date, and I lost the receipt.
me: Ma’am you didn’t purchase this from us, so I cannot process a return
customer: excuse me?! I KNOW where I purchased my milk from, I got from here and you need to return it for me!
me: we do not carry jugs of milk ma’am, only cartons, so you cannot possibly have purchased it from us, perhaps you got it from the grocery store down the hall?
(note I look a lot younger then I am, it is very likely the customer presumed I was in school and only worked part time)
Customer: I bought it from from here, you just must not have been here when the jugs came in.
me: Ma’am we are only open 9 hours a day Monday to Sat and 4 hours on Sundays and I work 8 of those hours Mon-Sat and all of them on Sundays. I place and accept all the orders, I am telling you, we have never had jugged milk in stock, you did not purchase this from us.
Customer:….. oh..sorry *hangs her head and leaves*: