It’s Alarming That You Don’t See The Urgency Of The Situation
COLLEGE & UNIVERSITY, COLORADO, DENVER, STUDENTS, STUPID, USA | HEALTHY | MARCH 19, 2021
CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.
I get a job at the front desk of my college residence hall during my freshman year. Most phone calls are pretty basic; people want to know when the desk closes or when they can collect their packages.
But this one still boggles my mind.
Me: “[School] housing and dining, my name is [My Name]. How can I help you?”
Resident: “Hi, do we have an on-call nurse?”
Me: ”No, we don’t. Is this an emergency scenario?”
Resident: “No, my roommate lost vision in her left eye for like six minutes.”
I am absolutely speechless. I would think most people would go to an emergency room or at least schedule a doctor’s appointment when something of that severity happened. My first plan of action would definitely not be to call the front desk.
Me: “Does she still not have vision?”
Resident: “No, she can see now.”
Me: “Then maybe schedule a doctor visit or go to the ER if it happens again?”
Resident: “I think that’s a good idea, but she says she doesn’t want to. Thanks, anyway.”
I didn’t know what to say. I left my shift that day very confused about that phone call.
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