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Old 04-29-2021   #302
florida80
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Health Care(less), Part 3
CALL CENTER, INSURANCE | RIGHT | OCTOBER 7, 2011
(I get a lot of billing questions on the phone.)

Customer: *irately* “I need to know why my insurance was canceled at the end of July.”

(I look up his policy in our database.)

Me: “Sir, you haven’t paid your bill since May.”

Customer: “I have to pay my bill?”
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