Don’t Need X-Ray Vision To See What’s Wrong
PHONE, UK | HEALTHY | JANUARY 7, 2018
(I have requested copies of a recent chest X-ray, as for whatever reason therapist has been unable to receive them. I have decided to just to pay for them, as overall the process is easier and faster. Curious, I decide to look at them once they arrive, and end up calling the department again.)
Me: “I’ve just looked over these X-rays and they aren’t mine.”
Person: “I’ll just put you onto the technician; he usually handles requests.”
Technician: “I doubt you would understand the difference between yourself and another person in terms of an X-ray, so I must disagree. They are yours.”
Me: “Are you looking at them now?”
Technician: “Yes.”
Me: “And you don’t see anything odd, like breasts?”
Technician: “…”
Me: “Or, nipple piercings?”
Technician: “Let me just check that for you.” *mumbles* “Who the h*** has an X-ray with nipple piercings in?!”
Me: “I don’t know, but I trust this matter will be resolved quickly.”
Technician: “Of course. I will ring you back later today.”
(He didn’t ring back, and I ended up ringing up every day for weeks before I could get through to him. He finally, and begrudgingly, admitted that my X-rays had gone missing and I needed to come in for more. I assume he must have discovered they were missing, and decided to just send out someone else’s instead. I was horrified by the whole experience, and had my therapist request I have the X-rays done elsewhere. I submitted a formal complaint, but I don’t know if anything happened as I have put myself at distance from them.)
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