Sending Them ‘Straight’ Out
RESTAURANT | RIGHT | OCTOBER 20, 2016
(I work at a restaurant that’s very busy on Saturday nights; we’re at full capacity. I have a regular couple who normally comes in for coffees and desserts, and I have a table of a same gender couple sit behind them, who is celebrating their two year anniversary. The couple hear me congratulate them.)
Gentleman: “[My Name], can you sit us somewhere else?”
Me: “Oh, I am sorry. We are at full capacity; there isn’t any where else. Is something the matter with your table?”
Gentleman: “We cannot sit here as good Christians and condone that sort of behavior. It goes against God and all he stands for.”
Me: “I apologize but I am confused. What behavior?”
(The wife, who hasn’t said anything, slams her hand on the table and very loudly says
Wife: “Them! Those devils!” *unattractive language followed by slur* “I demand to speak to your manager at once!”
(I quickly get my manager and am apologizing profusely to the other couple.)
Manager: “What is the problem, Mrs. [Name]?”
Wife: “How dare you call yourself a family-friendly restaurant when you allow and serve [slurs] in here. We demand a refund!”
Manager: “We allow everyone in here, and we cannot give you a refund just because you disapprove of our customers.”
Wife: “We will not be back.”
(The husband paid just enough for their coffees. Their dessert hadn’t come out yet, and my manager said I could give it the other couple on us for the outburst. They still come into the restaurant, so we lost a regular and gained another one because we stood our ground. They were really nice and when I finally left they were on their sixth anniversary, and marriage was legalized in Florida and they had picked a date!)