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Man, Have They Got A Problem
Canada, Doctor/Physician, Funny Names, Hospital, Ignoring & Inattentive, Nurses, Ontario | Healthy | June 6, 2018
(I’ve gone to the emergency room. I get checked in through triage, and the nurse gives me the appropriate paperwork and sends me to the next waiting area. I drop my paperwork into the tray at the waiting area as instructed and take a seat. There are five or six other people already waiting. Every few minutes, a nurse will call a name and direct that person to an exam room.)
Nurse: “[Female Name that isn’t mine].”
(Nobody responds.)
Nurse: *repeats*
(Still no response.)
Nurse: *looks directly at me* “Are you [Female Name that isn’t mine]?”
Me: *a male, shakes head* “No, that’s not me.”
(The nurse disappears after that. A short while later I’m called by the same nurse and sent to an exam room. The nurse pulls open the curtain and there’s already someone there. She seems surprised by this but directs me to another room and leaves the curtain somewhat open as I sit down. The doctor comes in to see me after a few more minutes.)
Doctor: *reading his papers* “Okay, [Female Name that isn’t mine], looks like you’re here for [not my issue].”
Me: *still a male* “No, I’m [My Name], and I’m here for [my concern].”
(The doctor looked up for the first time and saw me. He was obviously confused, but double-checked his papers and walked out. I saw him go to the occupied room I was sent to initially. I don’t know why they were so insistent on me being that woman.)
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Ain’t Nobody Got Time For That
Billing, Hospital, Michigan, Money, Patients, USA | Healthy | June 5, 2018
(Shortly before we met, my husband left his job to start a new one, and his insurance lapsed for a month. During this month, he had to get an emergency appendectomy. A year and a half later, we’re down to the last $1,000 of the $10,000 he owes to the hospital. Due to my medical conditions, I’m a stay-at-home wife and mom to my step-kids, so we have had no choice but to stay with my parents during that time. We’re finally able to see the light out of the debt, and the same hospital calls me. This isn’t the first time they’ve called, but the first time I’ve answered.)
Me: “Hello?”
Caller: “Hello, is this [My Name]? I’m calling to discuss your account with [Hospital]. I see here that you owe $200 for a visit.”
Me: “Yes, I’m aware of that. I had a pretty bad bout with bronchitis, and it didn’t play well with my asthma. I fully intend to pay that $200. But since I’ve been paying you guys $10,000 for my husband’s life-saving operation, we were kind of waiting until that was paid off before paying mine.”
Caller: “Uh… I’m going to send out some financial help paperwork to you, and make a note of this. It was headed to collections, but it’ll put a hold on it for you.”
(I’m not sure if the shock in his voice was because I was intending to pay my debt, or because of how much we had already paid them, but it made me giggle. People can be surprisingly understanding if you explain the situation to them.)
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