(An order comes to my pharmacy for a well-known antibiotic. This antibiotic is known to smell exactly like rotten eggs, so most of us just hold our breath while we count it and try not to think about it too much. We dispense it to a woman who is picking it up for her teenage son. Everything is normal and she leaves with the prescription, but about 10 minutes later she comes stomping back into the pharmacy, pretty much shoves the person that I am currently helping out of the way, and throws the bottle of medication on the counter.)
Customer: “I want to speak to your manager right now! You guys gave me rotten medication!”
Me: “Really? Let me look at the expiration date on your bottle. Normally we don’t keep anything that has one less than a year away.”
(I look at the bottle and see that the pharmacist wrote a date of over a year away, and I go over to our stock bottle and check and the numbers correspond with each other.)
Me: “Hmm. Well, ma’am, it doesn’t look like this medication is expired but I will have the phar—”
Customer: “You are just lying! I mean, come on and open that bottle! It smells totally rotten! I can’t believe that you would ever give someone bad medication! My son is very very ill!”
Me: “Oh, that’s just because the active chemical that is in this medication has a bad smell. Trust me, I wish there was something that we could do about it back here, too. Most of us hold our breath while we count it.”
Customer: “Stop ****** lying to me. You just don’t want to admit you did something wrong! I will have your job for this, b****!
(At this point the pharmacist who has been listening the whole time walks over.)
Pharmacist: “Ma’am, while I don’t like the fact that you are calling my staff names like that I will let you know two things. One is, certain chemicals have a bad smell. It’s just a fact of life. So, while I know that smell is unpleasant, it’s just one of those side effects that come with being able to take medications that will help your sick son. I assure you it’s supposed to smell that bad. If it didn’t, it wouldn’t work right. Two, since you don’t seem to want to listen to my employees and call them awful names, this will be the last time that you or any members of your family can shop or fill any type of medication here. Maybe in the future you can learn how to treat people the way you want to be treated.”
(The woman proceeded to turn bright red with embarrassment and tried to apologize, but my boss wouldn’t hear it. That was almost two years ago and he still will not allow her or her family to fill their prescriptions at his pharmacy.)
Bizarre, Germany, Medical Office, Patients | Healthy | April 13, 2018
(I’m standing at the reception desk of my doctor’s office when suddenly I hear a woman yell
Woman: “I don’t have blood anymore!”
(I do a mental double-take since the receptionist seems completely unfazed.)
Woman: “Mrs. [Receptionist]! I don’t have blood anymore!”
(The receptionist looks up, smiling benevolently. Just as I start to wonder what the heck is going on, a female doctor’s assistant walks up to the reception desk, trailed by a courier carrying a sealed box.)
Doctor’s Assistant: “Mrs. [Receptionist], the courier is here; all the blood samples will be sent out now.”
(Finally, it clicked. So, there wasn’t a vampire phlebotomist on the loose!)
Awesome Workers, British Columbia, Canada, Medical Office, Patients, Victoria, Volunteer | Healthy | April 11, 2018
(I donate blood regularly. One time, when they insert the needle, I immediately feel lightheaded for a second or two. Since I have not yet lost more than a few drops of blood, definitely not enough to cause a significant loss of blood pressure, I assume it was just a psychosomatic reaction to having such a large needle inserted, shrug it off, and decide to continue with the draw. A few minutes later, it comes back again, and with a vengeance.)
Me: *raising hand shakily* “Um… Excuse me?”
(I immediately have three technicians surrounding me.)
Technician: “Are you okay?”
Me: “I’m feeling a bit lightheaded.”
(They spring into action, immediately removing the needle. One of them reclines my seat so my feet are elevated above my head, one goes to grab damp cloths, which they drape over every inch of exposed skin I have, and one goes to grab me a juice box to increase my blood sugar. After a while, the seat is returned to its regular position, and they continue feeding me juice. I am eventually allowed to go to the recovery area, with two people escorting in case I pass out on the way. Once I sit down, I call my friend who I was supposed to meet to tell her I’ll be delayed. Partway through the conversation, I hear running steps behind me, then feel a hand on my shoulder. I look up to see a woman with a very concerned expression, who looks at me for a moment and then laughs.)
Volunteer: “Oh, you’re on your cell phone! I thought you were talking to yourself!”
Me: “Oh, no. I’m just letting my friend know I’m going to be late.”
Volunteer: “Oh, good.”
Friend: “What was that?”
Me: “Oh, the volunteer thought I was talking to myself. Can you imagine that? ‘Oh, great! First he nearly passes out, and now he’s hallucinating!'”
(They eventually let me go, and I was only 30 minutes late to meet my friend. Fortunately, while everything was going on, one of the techs mentioned I had filled most of a bag, and when I asked if it could still be used, he assured me it could.)
Hospital, Ignoring & Inattentive, Nurses, UK | Healthy | April 9, 2018
(A group of friends and I have been out drinking. Someone in the last pub becomes belligerent after the barman cuts him off. Things happen, and we end up in A&E after one friend — very drunk by this point — gets glassed in the face. As his boyfriend, I have the pleasure of sitting beside him while a nurse is stitching him up.)
Boyfriend: “Am I going to die?”
Nurse: “Yes.”
Boyfriend: “WHAT? OH, GOD!”
Me: “Is it that serious? Shouldn’t he be in surgery or something?”
Nurse: “What? Sorry, I have to concentrate. You wanted a drink, right? I could get you a glass of water.”
Me: “No, he asked if he was dying.”
Nurse: *looking mortified* “Oh, no. You can go after we’re done.”
Hospital, Nurses, Ohio, Patients, USA | Healthy | April 8, 2018
(I am going through the screening questions before a surgery for which I will have to be anesthetized.)
Nurse: “Do you smoke?”
Me: “No.”
Nurse: “Do you drink alcohol?”
Me: “Occasionally.”
Nurse: “How often?”
Me: “Once or twice per month.”
Nurse: *skips the usual, “Is there any chance you could be pregnant?”* “Now, I don’t care if you are the Virgin Mary; we’re going to need a urine sample for a pregnancy test.”
Me: “Well, if I was the Virgin Mary, that would be super important, so fair enough.”
Bad Behavior, Doctor/Physician, England, Medical Office, UK | Healthy | April 7, 2018
(I have made an appointment with my general practitioner, as I have developed a skin condition on my foot that I want checked out. Please note that I am definitely overweight, but not in any way obese, and the doctor himself is visibly much more overweight than I am. When I am called through, he listens to my concern, then pulls out this gem
Doctor: “How much do you weigh?”
Me: *confused, but assuming this is part of the normal health assessment* “Um, about [weight].”
Doctor: “Okay, and what birth control are you using?”
Me: *now assuming the problem could be a side effect of some birth control types* “Oh, none. I’m not in a relationship, but if I were, we’d probably use condoms.”
Doctor: “Oh, good. You know, you really are quite overweight. It’s good you’re not sexually active. At your weight, if you fell pregnant, I’d have to force you to have an abortion.”
(This statement shocked me so badly that I froze and just sat, staring at him, as he lectured me about my weight. He advised me to try taking very small bites of my food, telling me that this method worked great for him. I left, still in a state of shock, and then realised that he did not address the problem with my feet. Another doctor later confirmed it was eczema.)
(I have just woken up from surgery. I look around the room and see my Ob/Gyn, so I decide to start a conversation.)
Me: “Are you real?”
Ob/Gyn: “Yes.”
Me: “I don’t think so! Wait, maybe you’re a ghost.”
Ob/Gyn: “I’m not a ghost.”
Me: “I bet I can stick my hand through you.” *I flop my arm over in his direction and hit him in the side* “HOW DID YOU DO THAT?!”
Ob/Gyn: “Do what?”
Me: “Block my hand.”
Ob/Gyn: “Like I said, I’m not a ghost.”
Me: “I knew it! You’re not real; this is all a dream. I think I can control it.”
(At this point, he stops talking and directs my bed into a recovery room. On the way, I hear a beeping sound, probably someone’s heart monitor going off.)
Extra Stupid, Medical Office, Patients, USA, Virginia | Healthy | April 6, 2018
(I’m the dumb patient in this story. I’m at the doctor’s office getting looked at for severe flu symptoms. I’m somewhat socially awkward, and lately have been trying to practice my small talk.)
Doctor: “So, how are you doing?”
Me: *automatic response* “Good. How are you?”
(There is a pause and the doctor shoots me a “Really?” look, as I’m sick as a dog.)
Me: “Well, not good good.”
Doctor: *jokingly* “Yeah, I think I’m probably doing better than you are right now.”
Australia, Hospital, Nurses, Patients, Perth, Silly, Western Australia | Healthy | April 5, 2018
(My mum told me about this, as I have little memory of it. I had a fall a few weeks ago where I dislocated and fractured my ankle, broke the leg, and tore the ligament. Now, I’m in hospital for day surgery in which I’ve had some pins removed from my ankle. I get wheeled into recovery. My mum and her best friend are waiting next to my bed while I wake up properly. The nurses are doing vitals checks every 10 to 15 minutes. At this stage, I’m facing mum and her friend, and I’m still fairly groggy, so this intrusion of my sleep is starting to annoy me.)
Nurse: “Hello again. Sorry to wake you, but can I get your arm please, [My Name]?”
Me: “Ugh, fiiiiine.”
(The nurse checks my blood pressure.)
Nurse: “All righty, all done.”
(The next time the nurse starts to come over, my mum tells me
Mum: “Love, the nurse is coming over.”
Me: “Please excuse my back.” *turns over as the nurse approaches and raises my arm up* “Just take the arm.”
Nurse: “I’m sorry, what?”
Me: “Take my arm back with you to do checks so I can sleep.”
(My mum, her friend, and the nurse laugh.)
Nurse: “I’m sorry, hun; I can’t do that. We’d end up with so many arms at the nurses’ station, it would become inconvenient for everyone, especially those who the arms belong to.”
(I was discharged a couple hours later. I know checking vitals is very important, but at the time sleep was way more important.)
Extra Stupid, Ignoring & Inattentive, Pets & Animals, UK, Vet | Healthy | April 4, 2018
(I am the receptionist of a local vet. We have had a woman come in saying her cat is no longer pooping. We do a check, and the cat doesn’t appear to be uncomfortable, and we can’t feel anything which would indicate a blockage. The woman is insistent that we do an ultrasound, however, and after she pays the fee, she leaves her cat with us, and we give her instructions to call us the next morning.)
Woman: “I’m calling about my cat, [Cat].”
Me: “Yes, I’ll just get the vet. He’s asked to speak to you directly.”
(I hear her sobbing hysterically as I put her on hold. Our lead vet comes out and takes the call.)
Vet: “Mrs. [Woman].”
Woman: *mumbles*
Vet: “Your cat is absolutely fine. We couldn’t find anything wrong.”
Woman: *mumbles*
Vet: “Yes, it is a mystery. However, I wonder if you could tell me: do you own a cat flap by any chance?”
Woman: *shouting* “Yes. Why?”
Vet: “Is there a chance [Cat] could be doing her business outside?”
Woman: *mumbles*
Vet: “Would you mind checking your garage, then, please?”
Woman: *mumbles*
Vet: “And is the cat door locked?”
Woman: *mumbles*
Vet: “Yes, I know you said no one can get in, but if the flap isn’t locked, there is a chance [Cat] could be doing her business in there.”
Woman: *mumbles and then shouts* “OH, MY GOD! THERE’S S*** EVERYWHERE!”
Vet: “Thank you, Mrs. [Woman]. I’ll see you soon.” *hangs up*
Bizarre, Doctor/Physician, Medical Office, St Louis, USA | Healthy | April 3, 2018
(I have been diagnosed with uterine cancer, and am scheduled to have a complete hysterectomy. Unfortunately, two days before the surgery, I have emergency hernia surgery. I tell the doctor performing the hernia surgery about the cancer. When I go in for my first follow-up, he says that everything is looking good.)
Doctor: “While I was in there, I reached down and felt your uterus; it really is enlarged.”
Me: “Uh… Thanks, that’s interesting.”
(As I’m leaving, the full import of what he said finally hits. My hernia incision is above my belly button, and he REACHED DOWN INSIDE ME, and felt my uterus. I later tell a nurse about this, and her response?)
Bizarre, Doctor/Physician, Medical Office, St Louis, USA | Healthy | April 3, 2018
(I have been diagnosed with uterine cancer, and am scheduled to have a complete hysterectomy. Unfortunately, two days before the surgery, I have emergency hernia surgery. I tell the doctor performing the hernia surgery about the cancer. When I go in for my first follow-up, he says that everything is looking good.)
Doctor: “While I was in there, I reached down and felt your uterus; it really is enlarged.”
Me: “Uh… Thanks, that’s interesting.”
(As I’m leaving, the full import of what he said finally hits. My hernia incision is above my belly button, and he REACHED DOWN INSIDE ME, and felt my uterus. I later tell a nurse about this, and her response?)
Nurse: “Surgeons are a curious lot.”
(The hysterectomy went well, and I am now cancer-free.)
Bad Behavior, Doctor/Physician, England, Ignoring & Inattentive, Medical Office, UK | Healthy | April 3, 2018
(I’ve suffered from cold sores for about six years, and normally I only get two or three a year. Over the last six months, I have had them repeatedly, one after the other, so I decide to go to my doctor. I make an appointment, but I have to wait three weeks for it — this is a pretty normal wait time for an appointment in my area.)
Me: “I read on the NHS website that if cold sores get this bad and persistent, there’s a medication that can help to treat it.”
Doctor #1 : “Why do you think you need a prescription medicine? That’s pretty drastic.”
Me: “I’ve had non-stop cold sores for six months, and that isn’t normal. The creams from the pharmacy aren’t working.”
Doctor #1 : “Yes, but lots of things cause cold sores. Sunlight, poor diet, being on your period.”
Me: “Well, I haven’t been on my period for six straight months! My diet hasn’t changed, and it’s winter, so I haven’t been in the sun.”
Doctor #1 : “It could be a response to an infection. I’ll send you for a blood test, but I don’t want to give you tablets for something so minor.”
(It takes a week to get the paperwork for the blood test — it has to be done at the hospital — a week for me to be able to get my blood tested, and another week before the results come back. I then have to wait another two weeks to see my doctor to discuss the results.)
Doctor #1 : “Your tests showed elevated white blood cells, which is a sign of infection. But I think it’s a false positive, so I’ll send you for another blood test.”
Me: “What makes you think it’s false? You said it could be an infection.”
Doctor #1 : “Well, I think you did have an infection, but it’s gone now. I’ll send you for another one and compare the results.”
(Cue ANOTHER TWO weeks of waiting for the blood test and test results.)
Receptionist: “The doctor says your blood test came back normal and he doesn’t need to see you. He says there’s nothing he can do.”
Me: “What?! That’s not right! He hasn’t done anything!”
Receptionist: *quietly speaking to me* “I recommend you see another doctor. They can look at your results and you can get a second opinion.”
(I have to wait ANOTHER THREE weeks to see a second doctor, so by this time it’s been more than eight months of cold sores.)
Doctor #2 : “”You’ve had cold sores for EIGHT MONTHS?!”
Me: “It’s been Hell; I’ve had either a sore, a scab, or a scar on my face this whole time. The creams aren’t working, I’ve tried every home remedy on Google, and I don’t know what else to do.”
Doctor #2 : “It could be a sign of something serious, but it could be nothing. Let’s have a look at your test results… Are you taking iron?”
Me: “No, why?”
Doctor #2 : “Didn’t the other doctor say anything about your iron levels?!”
Me: “He said my blood was normal.”
Doctor #2 : “It’s most certainly not normal! You have extremely low iron levels, in both sets of results. There’s a proven link between low iron and mouth sores. You just need to take an iron supplement. And I’ll give you a prescription for the cold sores, so they’ll clear up in a week or less. Your white blood cell count is still up, so I think you may need antibiotics, too.”
(Since I’ve been taking iron, I hardly have cold sores at all. And my infection cleared up, but the doctor said if it hadn’t, it could have developed into sepsis, which can be fatal. Now, whenever I make a doctor’s appointment I specifically say, “Any doctor other than [Doctor #1 ],” and from what the receptionist has since told me, lots of patients do the same.)
Extra Stupid, Pets & Animals, Texas, USA, Vet | Healthy | April 2, 2018
(We are in a mostly rural area. A client has brought in her new dog, a recent adoption from the shelter. The client is a middle-aged, very traditional, southern woman. The doctor is from New England and has found that pretending to be just a dumb Yankee that doesn’t know how things work in Texas is an effective method of calming angry clients.)
Owner: “I’m very disappointed at the shelter; they promised he was already fixed, but I can see that he is not. If you don’t get dogs fixed, they get aggressive and can attack.”
(The vet starts his exam.)
Vet: “His scrotum is empty and there is a surgical scar here; this dog has been castrated.”
Owner: “Well, that’s nice and all, but I’m here to talk about getting him fixed.”
Vet: “Um, he has been fixed.”
Owner: “No, he hasn’t; just look at him!”
Vet: “I did; he has no testicles.”
Owner: “Why are you so focused on his manhood?! That has nothing to do with being fixed!”
Vet: “What does being fixed mean to you?”
Owner: “YOU ARE A VET! HOW DO YOU NOT KNOW WHAT GETTING A DOG FIXED MEANS?!”
Vet: “Ma’am, clearly there has been a misunderstanding, because where I grew up, getting the dog fixed is a euphemism for castration. Clearly that is not the case here, so please, explain what that phrase means in Texas.”
Owner: “It’s where they do a surgery to remove the dog’s thumbs, because thumbs are what separates us from the animals. You have to get them removed so the dog knows it is just an animal. Honestly, you can see his thumbs from here.” *gestures at the dog’s dewclaws*
(The doctor had to excuse himself from the exam room to laugh. He sent in the techs, and after 15 minutes they finally convinced her that she was misinformed. Apparently, when the owner was a young child she was told that definition of the phrase by a parent that didn’t want to explain what castration was, and she never questioned it as she got older. The dog still has his dewclaws.)
Doctor/Physician, England, Jerk, Medical Office, UK | Healthy | March 30, 2018
(I go to the doctor due to being on my period for five weeks. The conversation is fairly routine; he asks if I’ve changed my diet and about what my period is normally like — he seems a bit freaked out when I say it is normally only two weeks — but overall it seems to be going well. He then asks if I could be pregnant.)
Me: “I can very safely say I’m not pregnant.”
Doctor: “Oh? What contraception are you using?”
Me: “Asexuality.”
(Normally when I say that, the doctor just nods and continues with questions, or asks if I want to consider long-term birth control “as a precaution,” but otherwise just drops the subject. This guy lost it, ranting about proper birth control and about how I, a 25-year-old woman, “should know better by now.” No, I don’t know what he meant by that. I let him rant for a few minutes, and when he finally calmed down, I said, “It means I’m a virgin.” He blinked, apologised quietly, and gave me some pills for the actual reason I was there. I left after making a note of his name so I could make a complaint.)
England, Jerk, London, Medical Office, Patients, UK | Healthy | March 30, 2018
(My cousin is sitting in the reception area, waiting for his appointment with the doctor, when a gentleman who is also waiting suddenly has a heart attack. The receptionist screams for help, all the doctors come running, and while they are busy administering CPR, the receptionist calls for an ambulance. The receptionist then prepares to go outside, to guide the paramedics to the right location when they arrive. My cousin, along with all the other patients in the waiting area, keep out of the way to allow the doctors to work on the gentleman… all except one patient, who arrived in the midst of all the chaos, hasn’t registered what is going on — or simply doesn’t care — and is therefore standing at the reception desk, huffing in indignation.)
Patient: “Well, really! Where do you think you’re going? I have an appointment! And I’m in a hurry, so I expect to be seen on time.”
Receptionist: *looks pointedly down at the floor, where the doctors were still administering CPR* “Well, I’m sorry, ma’am, but I’m afraid all the doctors are a bit busy right now, TRYING TO SAVE THIS GENTLEMAN’S LIFE!”
Hospital, Jerk, Strangers, USA, Utah | Healthy | March 28, 2018
(One evening, as I am working, I end up standing up and smacking my head against a shelf, leading to a head wound that starts bleeding rather profusely. I clean up a bit and get an old rag to hold over the injury. My manager gets one of my co-workers to drive me over to the ER to get checked out. We arrive, and start to get checked in, when an old man speaks up behind me.)
Old Man: “F****** kid, bumped his head and trying to get attention. Go home, you p****! There are people that actually need to be here!”
(I turned, because I was not quite sure if he was talking to me, revealing the side of my face that had a few streaks of blood down it that I hadn’t managed to clean up. Right as I turned, a new line of blood leaked out and rolled down the side of my face, as well. The old man jumped and actually half-slid out of his seat, before standing up and scurrying over to a chair across the waiting area from where I was. I got checked in, and they confirmed that it was just a typical head wound, no concussion or internal bleeding. As I left, I spotted the old man being let in, and he turned away, beet red. Maybe he’ll learn to not be so quick to judge.)
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