Have A Heart, Use Your Brain

Many Hands Make Light Work
EMERGENCY SERVICES, INSPIRATIONAL, KIND STRANGERS, NEIGHBORS, NEW JERSEY, USA, WEATHER | HEALTHY | OCTOBER 22, 2020
I used to volunteer with my town’s first aid squad. Most of the calls would be relatively minor in nature, but every once in a while, a true life-or-death emergency would occur.

This story occurs on the day of a blizzard with over twelve inches of snow already on the ground. We get a call for chest pain and begin to head toward the house as quickly as is safely possible. As we get onto side streets, a township snow plow meets up with us to plow the road in front of the ambulance.

We arrive at the house to see a driveway on a steep incline that is, of course, covered with snow. We all make our way up without falling and go into the house. We find a patient having a true heart emergency and in need of the hospital immediately. Our team leader takes over.

Team Leader: “[Colleague #1 ] and [Colleague #2 ], go get the snow shovels out of the rig and start making a pathway to get [Patient] out. [My Name], get [this equipment], [that equipment], and [other equipment] and bring it inside.

The three of us went outside. The other two started shoveling a pathway while I started grabbing the necessary equipment. As I started carrying it up to the house, a neighbor with a snowblower made his way over and started clearing the snow from the driveway. Suddenly, two more neighbors with snowblowers arrived and joined in the effort. On my second trip outside, I watched as two teenagers with shovels ran over and started clearing off the steps. A moment later, yet another neighbor appeared with a bag of sand and she began to coat the steps & driveway to improve traction.

We were able to get the patient down the driveway, into the ambulance, and safely to the hospital, where he made a full recovery. And my faith in humanity? Restored!

This story is part of our Feel Good roundup for October 2020!

Sit Down, Take A Break
DOCTOR/PHYSICIAN, HOSPITAL, MICHIGAN, USA | HEALTHY | OCTOBER 20, 2020
I’m about ten years old and have just fractured my arm in two places. The breaks are minor enough that they don’t hurt, so I am much calmer than my parents, who have brought me to the emergency room. My mother brings me in to see an ER doctor while my father parks the car. The doctor is about as calm as I am.

Doctor: “You just have two little fractures on either side of your wrist.”

Me: “Okay.”

Doctor: “And how did you break this again?”

Me: “I tripped over a tent string in the dark.”

Doctor: *To my mother* “She seems like a bookish kid.”

Mom: “Yeah. She is.”

Doctor: “I think she’ll be okay with just a splint.”

And I was. No bulky cast for me!

Shout-Out To Frazzled Nurses!
CURRENT EVENTS, FUNNY, HOSPITAL, IGNORING & INATTENTIVE, NURSES, USA, UTAH | HEALTHY | OCTOBER 18, 2020
In July, both my wife and I contract the illness the health crisis is centered on, and we are taken to the local hospital. However, because I have complications, it is decided that I need to be transferred to a larger hospital with a pulmonologist available.

I am transferred by ambulance to the bigger hospital where there are staff waiting to admit me. I am on a stretcher with various medical staff around me. There is one nurse doing transfer paperwork for me.

Nurse: “So, do you prefer to be called Dave or David?”

This question has me puzzled.

Me: “My name is John!

Nurse: “Oops, I really must check the paperwork properly!”

Testing Their Patients And Their Patience
CANADA, CURRENT EVENTS, MEDICAL OFFICE, PATIENTS, STUPID | HEALTHY | OCTOBER 14, 2020
I work at a medical clinic. During the health crisis, I have variations of the following story many times.

Me: “Has the patient been tested for [illness] recently?”

Patient’s Ride: “Oh, he lives at a seniors’ facility, and they get tested regularly.”

Me: *Pause* “The actual [illness] test where they get a swab?”

Patient’s Ride: “Oh, well, they get their temperatures taken regularly.”

How people at this point don’t understand the difference between being screened and tested, I will never know.

What A Load Of Crap
BLOOD DONATION, NURSES, STUPID, UK | HEALTHY | OCTOBER 10, 2020
I have been giving blood for years now without issue. Being slim, a few nurses ask me to confirm my weight because the clinic will not accept donations from anyone under fifty kg.

Nurse: “What is your weight, please?”

Me: “It’s fifty-five kg.”

Nurse: “No, it’s not. You’re underweight.”

Me: “Yes, it really is fifty-five kg; I can jump on some scales right now if you like.”

Nurse: “No, we don’t have any here. You are not fifty-five kg. When did you weigh yourself?”

Me: “This morning, because I knew I was coming here.”

Nurse: “Before breakfast and undressed?”

Me: “Yes, of course.”

Nurse: “Was it before or after you went to the bathroom?”

Me: “I had already had a wee before I weighed myself.”

Nurse: “But not passed a stool? That will account for the discrepancy, then.”

Me: “Wait. What? The cut off is fifty kg; I’m five kg over that. I can’t lose that in one trip to the bathroom.”

Nurse: “Oh, you’d be surprised.”

In the end, I was allowed to donate if I promised to completely empty my bowels before the next visit — all five kg of it, apparently.

Thanks, Doctor Wazowski!
CURRENT EVENTS, DENTIST, FUNNY, MOVIES & TV, PENNSYLVANIA, PITTSBURGH, USA | HEALTHY | OCTOBER 9, 2020
To make a long story short, due to the health crisis, I end up needing to get my six-month cleaning done at a dentist I’ve never been to before. As expected, a ton of precautions are in place: waiting outside, wearing a mask until they actually start working inside your mouth, the employees wearing extra protection, etc.

I get checked in, x-rayed, and seated in the chair just fine. Among the equipment in the room is a long metal arm with joints for maneuvering and a cone at the end. When the hygienist pulls the arm around and positions the cone a few inches away from my face; I assume it’s a light.

However, before the hygienist turns it on, she explains that it’s a “suction device” to prevent germs from escaping. Nice precaution, but as soon as she says “suction,” I can feel my eyes bug out because, knowing that’s its purpose, the shape suddenly looks VERY familiar.

Me: “What?! But… it looks exactly like the Scream Extractor from Monsters, Inc.!”

Hygienist: *Laughing* “Yeah, a lot of people have been saying that. I never saw that movie, so I didn’t get it, but I just watched it a few days ago and went, ‘Oh, my gosh, yeah. We have the Scream Machine.’”

So, I had my cleaning done with a loud vacuum running a few inches from my face, and I left very grateful that they had seen me and with a hilarious story to text to the siblings.

The Least Annoying Telemarketer Ever
AWESOME, HEALTH & BODY, INSPIRATIONAL, KIND STRANGERS, TELEMARKETING, THE NETHERLANDS | HEALTHY | OCTOBER 8, 2020
The official description of colic — or “crybaby” as is its literal translation from Dutch — is “a baby that cries at least three hours a day, at least three days a week, for at least three weeks,” and it usually passes by the fourth month.

When I was a baby, I cried for twenty hours a day, every day, for over seven months. The doctors weren’t able to find a cause. Food intolerances were tried and ruled out, my parents were accused of malingering and observed in the hospital to make sure they weren’t exaggerating and/or inducing the crying, and my parents were advised to have me sleep in the barn or have me sleep over at the home of a deaf elderly relative.

Around the seven-month mark, a telemarketer called our exhausted family to sell some kind of overpriced private health insurance.

My father picked up the phone and interrupted the sales spiel.

Father: “My baby has been crying twenty hours a day for the past seven months. She’s obviously in pain, and the doctors can’t find the cause or solve it and are still looking. You don’t want us as your customers.”

Telemarketer: “No, I totally understand. I hope I’m not overstepping, but have you tried a chiropractor? That could be KISS syndrome.”

My parents had not tried a chiropractor.

One week later, to the chiropractor I went.

That afternoon, my older brother — who didn’t know I had had any kind of appointment that day — looked at my parents in obvious concern.

Brother: “I think there’s something wrong with the baby. They’re never this quiet.”

My parents didn’t buy from the telemarketer, and they don’t remember her name. But we are all very glad a salesperson called us that day.

Time To Put This Working Relationship Behind You
BAD BEHAVIOR, CANADA, COWORKERS, HEALTH & BODY, OFFICE, VANCOUVER | HEALTHY | OCTOBER 7, 2020
I was in a work-related accident years ago and have a recurring neck issue. During one flareup, I head to our first aid person to note the pain in case I have to leave early from work or go to the doctor.

First Aid: “Where does it hurt?”

I point at the back of my neck and she stands behind me, poking at the spot.

First Aid: “We could try a realignment.”

Me: “No. No, thank you. This is recurring and I just need it noted. I’ll see my doctor if it gets worse.”

First Aid: “But we could just—”

Me: “No. I don’t need treatment. Just please note it.”

She starts massaging the area and pulling me to her.

Me: “Look—”

She takes my head and turns it sharply, making my neck audibly snap.

Me: “What the f***?!”

I stumbled forward away from her, suddenly lightheaded. I walked away, not looking back, furious that she snapped my neck without permission. She’s not allowed behind me ever again.

You Need Thick Skin To Deal With These Thick Skulls
BIZARRE, CRIMINAL & ILLEGAL, EMERGENCY ROOM, HOSPITAL, IMPOSSIBLE DEMANDS, INDONESIA | HEALTHY | OCTOBER 6, 2020
I’m the attending doctor at the ER. Earlier this morning, we treated a man who crashed his bike and got a pretty nasty bruise as well as a concussion. A CT scan showed a fractured bone so he’ll need surgery. He told us he’d be using insurance, so he “wants a full record of everything you guys find.”

Later that day, a woman comes into the ER and starts banging on our table.

Woman: “EXCUSE ME! WHICH ONE OF YOU TREATED [PATIENT]?!”

Me: “Yes ma’am. I’m Doctor [My Name]. How can I he—”

Woman: “ARE YOU WEARING UNDERWEAR?!”

As you can guess, everyone in the room stops whatever they’re doing.

Me: “Pardon?”

Woman: “YES, YOU! ARE YOU WEARING UNDERWEAR?”

Me: “I don’t see how it’s— Why, yes, of course. What seems to be the matter?”

Woman: “Are you really? So why is it not stated in your uniform? Or your nametag?”

Me: “What does it have to do with [Patient], may I ask?”

Woman: “How dare you write in the report that my husband was not wearing a helmet?! I’ve just got a call from my insurance company that they’ll not pay the surgery because you wrote that he wasn’t wearing a helmet!“

Nurse: “Well, ma’am, your husband did say he wanted a full report exactly because he wants to use insurance.”

Woman: *Turns to nurse* “Well, b****, are you wearing a bra?! Now if he asks for a full report, why didn’t you also write in whether he’s wearing underwear or not? That’s not full report, is it, b****?“

Me: “Because we’re writing down things that are medically relevant. The fact he’s not wearing a helmet is, because he came in with a—”

Woman: “I don’t care! Now you’re gonna pay for his surgery because my insurance won’t pay! And it’s your fault!“

Then she stormed out of the ER, but not before yelling loudly, “THE DOCTOR IS NOT WEARING UNDERWEAR!”

If At First You Don’t Succeed, Chai Again, Part 8
ASSISTED LIVING, ENGLAND, HEALTH & BODY, REVOLTING, UK, YORKSHIRE | HEALTHY | OCTOBER 5, 2020
I work in a specialist nursing home for people with severe and enduring mental health problems. A female resident with South East Asian origins enjoys cooking and offers to make traditional chai tea for staff, under supervision.

Whilst being assisted by a support worker whose English is not great, she adds more than fifty teaspoons of sugar to the pan, as well as spices and other ingredients.

Me: “This tea tastes really good!”

Those of us who don’t mind the sweetness enjoy it.

Then, the support worker tells a colleague about part of the cooking process.

Support Worker: “She just crushed the walnuts by crunching them in her mouth and then spitting them into the pan.”

She hadn’t realised that people would find this revolting!

We agreed that when she made it again, she needed to use appropriate equipment to do that task. Thankfully, the support worker saw the sense of this.

I was not too concerned about this, given how many motorway service stations I ate in during my childhood in the 1970s, where I probably ingested far worse!

If At First You Don’t Succeed, Chai Again, Part 7
COFFEE SHOP, IGNORING & INATTENTIVE, JERK, UK | RIGHT | JULY 26, 2020
I work as a cafe barista on a UK campus. One morning, a customer who is infamous among the staff for being rude comes by and orders a latte. The transaction goes on normally, and she waits for her drink while I prepare it. When she collects her drink, she decides to add syrup to it.

Customer: “I want to add chai syrup to my drink.”

Me: “Sure thing, I just need to put the request through the till.”

Customer: “Okay, no problem; I can pay. How much is it?”

Me: “That will be 50p.”

Customer: “How much?”

Me: “50 pence.”

Customer: “No, I want four extra pumps of chai syrup. How much is that?”

Me: *In bewilderment* “It will cost you 50 pence.”

Customer: “No, I come here all the time! One, two, three, four! Do you understand?!”

I reply in a raised voice but trying my best not to shout.

Me: “Yeah, it’s gonna cost 50p!”

This goes on for a while. Luckily, it’s a quiet morning so there aren’t any other customers around. Finally, she takes out her card and asks one last time.

Customer: “Fine, I just want my drink! How much is it?!”

Me: *Pause* “It’s 50p.”

I add the syrup and give her the drink. By this time, my colleague has heard the commotion and arrived to hear her parting shot.

Customer: “You don’t speak English, by any chance?”

After the customer has left:

Colleague: “How did you not hit her?!”

I am not from the UK and don’t have a local accent, but English is my native language and I haven’t had a single problem communicating with anybody while in the UK. The customer is also not local, most probably from an Eastern European country based on her accent.

If At First You Don’t Succeed, Chai Again, Part 6
COFFEE SHOP, EMPLOYEES, MISSOURI, STUPID, USA | WORKING | MAY 23, 2018
(My husband and I stop at a drive-thru coffee shop for drinks. I don’t drink coffee, but I love this shop’s chai lattes, so I ask for one.)

Husband: “Can we have a medium, decaf, chai vanilla latte and a small peppermint mocha?”

Worker: “Sure! That will be [price] at the window!”

(We pull forward, pay, get our drinks, and pull off. I take my first sip and taste nothing but coffee.)

Me: “This has coffee in it.”

Husband: “What? I’m sorry. Why would they put coffee in it?”

Me: “Maybe because you said, ‘latte’? I mean, that’s what it’s called, but maybe that confused her?”

(We drive back through and pull up to the window.)

Worker: *looking confused* “Can I help you?”

Me: “There was coffee in my chai.”

Worker: “Yeah. You asked for a decaf chai. Decaf means coffee, so I thought you wanted decaf espresso in it.”

Me: “No… I hate coffee. Chai is black tea which has caffeine, so I just wanted that decaf.”

Worker: “So… that’s just regular chai.”

Me: “Yes, but without caffeine?”

Worker: *still seeming confused* “So… just a regular chai?”

Me: *giving up* “Please just give me a vanilla chai, no coffee.”

(To her credit, she did upgrade me to a large, and there was no coffee in my second order. But how do you work at a coffee shop and not know that tea has caffeine?)

If At First You Don’t Succeed, Chai Again, Part 5
COFFEE SHOP | WORKING | APRIL 28, 2016
(I live in an area where tiny, locally owned coffee shacks are incredibly common. Darn near every establishment has one in their parking lot or built into their business one way or another. Unfortunately, this does not guarantee that whatever barista you’re ordering from knows what they are doing, so I’ve learned to ask what more experienced coffee buyers would consider no-brainer questions. Sometimes I’m still painfully disappointed. This particular shop is part of a flower shop that also hosts the weekly farmer’s market, and I stop in to get drinks while at the market to reduce my number of stops that afternoon.)

Me: “Okay, we’ll do a small hot chocolate, but for a kid so not so hot. A large quad mocha. And I see you have chai, is that in a latte or black?”

Barista: “Oh, no, sweetie. Chai is actually a kind of tea and doesn’t have coffee in it!”

Me: *taken aback slightly because while I’m not old, I’m definitely not young enough to be called “sweetie” by the early 20s barista* “I know it’s tea. I just want to know if you serve it in a latte or black?”

Barista: “I don’t get it. Are you wanting me to add a shot of coffee and make it a latte?”

Me: *confused, starting to catch on to where this is going* “Latte means it has milk in it…”

Barista: *suddenly extremely condescending* “No, it means COFFEE. Like a mocha latte is a coffee drink.”

Me: “Actually latte comes from same root word as lactose. It means it’s a drink with milk in it.”

Barista: “Well I don’t know how to tell you this, but latte means it’s a coffee drink. But, yes, our chai comes with milk in it, and I can add coffee if that’s what you want, but it’s 70 cents per shot…”

Me: *finally snapping after having a bad day, I turn and start toward the door while trying to remain as cold as possible* “You know what? I changed my mind about getting my coffee here. I’ll just go now.”

Barista: *sarcastically* “Wait! Don’t go! I was learning SO much from you!”

(While I heard she didn’t last long, I haven’t had the heart to go back there even for flowers after that exchange.)

Defeated The Bonus Boss
HOME, TELEMARKETING | WORKING | APRIL 29, 2016
(I’m in the midst of fighting the final boss in a video game notorious amongst its fandom for potentially being the most difficult in its franchise. It’s taken me 13 years to get to this point since I tried again and gave up several times over the years since its release. I have currently spent several hours on the fight. I am a flaming ball of anger and hate-fire by the time my phone starts to ring, distracting me and getting me killed once again. It turns out to be a scammer that has been harassing me for over a month that I normally ignore.)

Me: “Who is this?”

Scammer: “This is [Fictional Electric Company], looking for [Person Who Isn’t Me] about their electric bill…”

Me: *screaming into the phone* “Are you [expletive] serious?! [Person Who Isn’t Me] hasn’t owned this number for several years and yet you people keep harassing me! You woke me this morning, you woke my baby yesterday afternoon, and you’ve disturbed me when I was in the middle of something now! Never call me again or I’ll trace your number, find out where you live, and ship you a box of Brazilian wandering spiders!”

(I slam the phone down and go back to my game when I notice both my sisters staring at me in fear.)

Sister: “Would you seriously ship a box of spiders to a telemarketer?”

Me: “If he calls me again in the middle of this fight? I’ll send him bark scorpions, too!”

(Thankfully they never called me again. I quickly beat the game soon after that call too. It turns out that screaming at people who have been harassing me is oddly therapeutic.)

Could Have Survived That Better
PHARMACY | WORKING | APRIL 30, 2016
(I work with a small mom and pop pharmacy for several years. Due to budget cuts it is necessary to layoff an employee. After discussing our options the owner decides to fire a technician who, though friendly, is relatively lazy. This is when Survivor first debuted.)

Boss: “So, [Coworker], you’ve been voted off the island.”

Coworker: “…”

Me: “…”

EU Must Be Kidding!
BAR, GEOGRAPHY, SLOVENIA, STUPID | RIGHT | NOVEMBER 25, 2020
I work at a bar in Slovenia that is about fifteen kilometres away from the Italian border and twenty kilometres away from the Croatian border, meaning that a lot of tourists who are going to or from their vacation pass there and stop at our bar.

I serve a lady, and after she pays, I have this conversation with her in Italian.

Lady: “So, can you tell me if Slovenia and Croatia are in the European Union? They are not, are they?”

Me: “Um… Sorry?”

Lady: “Slovenia and Croatia, they are not in the EU, right?”

Me: “Yes, they are.”

Lady: “Really? But since when?”

Me: “Slovenia has been in the EU since 2004, and Croatia since 2013.”

Lady: “No way!”

Me: “Well, yes. We, Slovenia, are also in the Schengen area. Did you have to stop at the border to have your documents looked at or did you just pass the border between Italy and Slovenia?”

Lady: “Oooh, yes, you’re right!”

After encountering this, I started to really question myself about what kind of world do some people live in, that they live in a neighboring country and don’t have a clue about what’s going on around them

This Tech Feliway From Her Studies
DRUGS, KANSAS, STUPID, USA, VET | HEALTHY | OCTOBER 1, 2020
Feliway is a product that sends out cat pheromones. It’s used for calming them down, helping them adjust to change, or preventing urinating and defecating anywhere except the litter box.

Me: “Hi, do you sell Feliway here?”

Vet Tech: “No, I don’t believe in drugs.”

Me: “Feliway isn’t a drug; it’s cat pheromones.”

Vet Tech: “What are pheromones?”

Me: “…”

Luckily, another vet tech understood what I wanted and got it for me. I heard her trying to explain cat pheromones to the other tech, who had a blank look on her face.

This Customer Is A Pain In His Own Back(side)
ITALY, OFFICE, PATIENTS, STUPID | HEALTHY | SEPTEMBER 30, 2020
A customer in his seventies hobbles to the window. I start processing some papers and we do some small talk in the process.

Customer: “My back has been killing me for the past week. I couldn’t even walk if I wasn’t on [painkiller].”

Me: “That’s actually the same brand I use. It’s quite effective.”

Customer: “I do hope so. I took four this morning but it has done me no good so far. I might have to take more.”

Me: “That’s unfort— Wait, how many did you say you took?”

Customer: “Four, why?”

Me: “Um, sir, the recommended dose for [painkiller] is two, twice a day. Four in total. Did you just take four all in one go?!”

Customer: “Well, I assumed since I was in a lot of pain I could double the dose.”

Me: “Doubling the dose would mean seriously overdosing on paracetamol. I wouldn’t do that.”

Customer: “That’s bulls***. Yesterday, I took ten in total and it still did nothing.”

I ended up calling an ambulance on him!

Thank You, Doctor Obvious
DOCTOR/PHYSICIAN, MEDICAL OFFICE, PENNSYLVANIA, STUPID, USA | HEALTHY | SEPTEMBER 29, 2020
I am thirty-two weeks pregnant and experiencing sharp pain at the top of my belly. My obstetrician thinks I may have gallstones so he sends me for an ultrasound. The scan comes back clear. At my next appointment, I bring up the pain again.

Doctor: “Your scan was clear so it’s not gallstones.”

Me: “Okay, well, what else could it be? It’s a pretty significant pain.”

Doctor: “Well… you’re pregnant.”

I wanted to shout, “So THAT’S what’s been going on!” but I refrained.

No Rheum For Argument
DOCTOR/PHYSICIAN, IGNORING & INATTENTIVE, JERK, MEDICAL OFFICE, TEXAS, USA | HEALTHY | SEPTEMBER 27, 2020
I’m visiting my rheumatologist to discuss changes to my medication. The last time I visited, I had a bad reaction to an injection for my autoimmune disorder and I am looking to switch. He’d also started me on another medication that didn’t seem to have any effect, so I’m wondering what the next step is.

Me: “I don’t want to use [Medication #1 ] anymore. I was in so much pain for the week after that I could barely walk. Just standing up made me nauseous.”

Doctor: “Hmm… Well, [Medication #1 ] is the safest one for pregnant women, and you never know when you might get pregnant. I wouldn’t want to take a risk with another medication.”

Me: “Um… like I said before, I’m not going to get pregnant. I need to move to a different medication.”

Doctor: “You know, a colleague of mine had a patient that said the same thing, and only two weeks later, she found out she was pregnant. It happens.”

Me: *Frustrated* “I don’t have sex with men.”

The doctor looks at me blankly for about a minute.

Doctor: “Ah. Well, we can start you on [Medication #2 ]. It’ll take at least two weeks to get your insurance to approve it, though.”

Me: “That’s fine.”

Doctor: “And how about the [Ineffective Drug]? Has anything changed?”

Me: “No, not that I can tell.”

Doctor: “Good. I just wanted to see if there were any side effects. I’ll send in a refill so we can start treating your fibromyalgia.”

Me: “Um… what? I don’t have fibromyalgia.”

Doctor: *Casually* “No, you definitely do. It’s pretty common to develop fibromyalgia along with an autoimmune disorder.”

As I’m sitting there, trying to process what he just told me, he opens the door and waves me out into the lobby.

Doctor: “Okay, let the girls in the front know that I need to see you in two weeks. Have a good day!”

I did not have a good day.