If You’ve Got Urine There, You’ve Got Bigger Problems
Colorado, Denver, Funny, Health & Body, Home, Non-Dialogue, Patients, USA | Healthy | April 25, 2021
I’ve been diagnosed with a urinary tract infection, so I am taking an antibiotic as well as pills to lessen the discomfort when urinating. I carefully read every word on the package.
This particular medication turns your urine bright orange which, the package sweetly says, will permanently stain clothes, washcloths, rugs, wood floors, and… contact lenses!
What A Bunny Misunderstanding
Doctor/Physician, El Paso, Funny, Restaurant, Texas, USA | Healthy | April 23, 2021
This happened when I was in high school in the 1970s. We had just finished our production of “Harvey” and had gone to the local twenty-four-hour chain restaurant. We were all still in costume and, as I played the sanitarium assistant, I was wearing what appeared to be medical-type clothing. As I walked into the restaurant, a little behind my fellow cast members, a guy came up to me.
Guy: “Is everyone in the accident all right?”
I had no clue why he asked me that, so I just looked at him and said:
Me: “I don’t know.”
And I went to join everybody.
As I sat down, I noticed that there were cops and an ambulance a few blocks down the street. That’s when it hit me: he thought I was a real ambulance attendant!
I can only imagine what he thought, a first responder going into a restaurant when there were injured people to deal with. My other thought was, “I’m sixteen; do I look like an adult to you?”
Not Allergic To A Sunny Disposition!
Beach, California, Health & Body, Jerk, Strangers, USA | Healthy | April 21, 2021
I have a blood disorder called EPP; basically, I’m allergic to the sun. I’m sitting in a tent on the beach to shelter myself. Two girls who look about fourteen or fifteen see me — age ten — with my gloves, sunscreen, and huge sun hat.
Me: “It is real, and I’m just glad you don’t have it.”
I went back to playing with my little cards and they walked away.
After that, my mom kept telling me that story because she thought it was really nice how I didn’t actually react in an aggressive way. Even though they were being rude I didn’t wish my allergy on them. I know some people are dealing with some crazy allergies; you aren’t alone!
A Most Unreceptive Receptionist, Part 10
Employees, Iceland, Jerk, Medical Office, Reception | Healthy | April 21, 2021
When I was almost nineteen years old, I moved to Iceland to try to work there. I had gotten the job prior to moving, so that and living quarters were not an issue. The job was as an uneducated gardener, so some of it was physical-labour intensive — digging and moving heavy stuff. It was nothing too bad, but as this was very new to me, I did find some new muscles.
One day, about three weeks after I had started, I noticed that my wrist was hurting very badly, every time I tried to use any equipment, light or heavy. Since I had some small problems with my wrist years before, I wanted to get it checked by a doctor to see if it just needed rest or something more.
As I was in a new country, I didn’t understand the local language too well, so I wasn’t sure where to find a healthcare center. Luckily, there was one close to my working area, so I went there to ask them how to get help.
I waited patiently in the queue, and when it was my turn, I asked politely if we could have the conversation in English. The receptionist started to huff, but she did reply in English.
Me: “My wrist is hurting, and I would like to know if someone could take a look at it. Since I haven’t been to a doctor in Iceland before, could you please tell me how I book a time with one?”
Receptionist: *Huffs in anger* “You cannot just walk in here and expect a doctor to just see you! You need to book a time!”
I was very confused, since that’s exactly what I asked for help with.
Me: “Well, yes, that’s what I’m planning on. I’m not expecting a doctor right now, but I just want to know how to book a time. I’ve never done that in Iceland before. Could you help me?”
Receptionist: *Still huffing in anger* “You need to call in order to book at time! This is not how you do it!” *Starts to look at some papers*
Me: *Lost for words* “But… I’m trying to do exactly that. How do I—”
Receptionist: *Cuts me off* “Here! Take this paper and fill it out. Give it back afterward.”
I was very confused, but the papers were in English, so I could fill them out. Afterward, I went back to the receptionist, since I thought maybe now I could get the info I needed.
Me: “Here is the paper. What now?”
Receptionist: *Still clearly annoyed* “Sit down over there. A doctor will take you as soon as possible.”
Me: *Very confused* “But… I did not mean…”
By now, the receptionist was just glaring at me, so I couldn’t do anything else but sit down and wait. Some fifteen or twenty minutes later, a door next to me opened and a doctor asked me to come in.
Doctor: *Visibly not satisfied, but not angry* “You know, you need to book a time before you can see a doctor here. You cannot just walk in and demand one.”
I was now even more confused and annoyed, but I was still trying to be polite.
Me: “But that’s exactly what I tried to do! I did ask the receptionist how to book a time, but they didn’t answer me. They just gave me some papers to fill out and asked me to sit down and wait! I never expected to see a doctor now or even today!”
The doctor finally seemed to realize what had happened.
Doctor: “Really? Well, there is a phone number you can call. And since you live outside of this area, you should go to another healthcare center closer to your address.”
The doctor checked my wrist, and thankfully, it was only about me not being used to this kind of work, so it only needed as much rest as I could give it for a few days. I was still allowed to work.
But I never got an answer to my original question: how do I book a time with a doctor at the healthcare center in my area? It took me at least a year before I found out on my own, and only because I had learned the language well enough.
A Most Unreceptive Receptionist, Part 9
Employees, England, Health & Body, Hotel, Jerk, London, UK | Working | December 18, 2020
A few years ago, a couple of friends and I go on holiday to London. While the flight itself and the customs have been pretty normal, once we are on the way to the city, my friend starts to have a pretty heavy nosebleed. While it’s managed pretty well, it’s still enough to make him look a bit pale; we decide to postpone lunch and get straight to the hotel so that he can rest and recover a bit.
We three enter the tiny hotel’s lobby, and I can already see the receptionist’s eyes widen.
Receptionist: “Um… do you guys need some help? Water? A towel?”
Bleeding Friend: “That would be nice, yeah… Where I can get it?”
The receptionist points to the dining room downstairs, which my friend wobbly descends as he tries to avoid scattering any possible blood droplets. The receptionist then turns to me and my other friend.
Receptionist: “Do I need to call 111? Or is he full of coke?”
Other Friend: “Beg your pardon?”
Receptionist: “Just be honest with me. I won’t tell the police if he’s high; I just need to know in case he starts acting weird. I wouldn’t want to wrestle him down.”
Other Friend: “Uh… No, he’s not?”
Me: “Sorry, but you’ve never met somebody having a heavy nosebleed?”
Receptionist: “You don’t have to hide it, just—”
Other Friend: “Just what? He’s got blood leaking down his nose, for what reason I’ve got no idea. Can we please move on?”
Receptionist: “I don’t want to deal with him if he goes ape-s***, okay? I’m not his buddy or his tamer.”
Me: “Do you want to check us in, or do you want us to go take our business elsewhere?”
He sighed and let us do the check-in process. During our stay, the cleaners opened up our doors a couple of times without warning while we were in the room. While it was likely an honest mistake, I can’t help but suspect that the receptionist was trying to catch us in the imaginary act. Seriously, though, is it hard to believe you can get a natural nosebleed?
A Most Unreceptive Receptionist, Part 8
Jerk, North Carolina, Office, Reception, Stupid, USA | Working | October 19, 2020
I work at a security firm and we mail out notices about our upcoming symposium inviting vendors and customers from all over. These are really cool, interesting speakers: folks demonstrating their new inventions. We even had Henry Lee, the forensic scientist, as a guest speaker one year. Pretty cool. Participants have to pay, of course, but it’s well worth it to drum up business, see cool things, etc.
We use a mailing list to print out the letters and address the envelopes. As I’m going over the list, I see that several of these are outdated and/or completely just wrong. We have about 500 of these, so I continue reading the list. Finally, I get upwards of fifty that are wrong. I speak to our receptionist, who is… well, quite entitled, a spoiled brat, and never wrong.
Me: “Hey, [Receptionist], where is the database for these?”
Receptionist: “Why?”
Me: “Well, a lot of these names are wrong, addresses are wrong, or they no longer exist. I want to correct them so that it’s right this time, as well as making sure it will be updated for next year.”
Receptionist: “No, now is not the time to be updating the database. We need to stuff and send out the envelopes.”
She is LITERALLY refusing to tell me where the database is.
Me: “What do you mean ‘now is not the time to update the database’? Now is the perfect time to update the database, because these names and addresses are incorrect. Like this guy, he hasn’t worked there for months, and this company, they moved like years ago!”
Receptionist: “No, now is not the time…”
She literally repeats herself.
Me: “So, let me get this straight. We know that the database is old and outdated. We know there are several names and addresses that are incorrect… but you want me to print them out anyway, and stuff envelopes and mail them with incorrect names and addresses on them… knowing they will simply come back to us?”
Receptionist: “Yes.”
Me: “…”
We have plenty of time to correct the database and stuff and send the envelopes, so I’m not sure what the rush is. I could see if it was in a few days, but it isn’t for months.
But, since she is refusing to give me access to the database, I simply print out the invitations with the incorrect names and/or addresses and pass them out. We spend the afternoon stuffing, sealing, and affixing the labels onto the envelopes. We then mail out all 500 of them.
As part of my duties, I walk to the post office to get the mail. I enjoy it; I got out of the office, and it’s a nice walk down. So, as you have probably guessed, over the next several days we get TONS of these invitations stamped, “Return to sender, incorrect address,” and I give them to the receptionist. This goes on for DAYS: twenty here, fifty here, another ten…
By the end, we receive over 80% of the mailings returned to us. The receptionist’s eyes widen each and every day, accompanied with a quizzical look on her face. She finally gets mad at me — as it’s my fault, right? Don’t shoot the messenger! — and she finally explodes.
Receptionist: “Why are we getting so many of these bounced back?!”
Me: “Because I told your dumb a** that all of the names and addresses were wrong but you wouldn’t let me correct it, and you told us all to stuff the envelopes, even though the information was wrong!”
She looks at me with anger and even more confusion, though she never denies that I warned her.
The day of the symposium is a joke. It is like when a loser holds a birthday party and no one shows up. I mean, it is ridiculous the small number of folks who attend. We lose an incredible amount of money that day.
Boss: “What the heck happened?! Why did hardly anybody show?!”
Me: “Talk to [Receptionist]. She thought it was a good idea at the time.”
And I simply walked away. No one ever spoke a word about it, and for some reason, the receptionist was still kept. To this day, I wonder if she blackmailed someone or what because she constantly screwed up like that and was never fired or written up.
I quit the company shortly thereafter, but I imagine the future events, since the receptionist never updated the database, were equally underwhelming in attendance.
A Most Unreceptive Receptionist, Part 7
Employees, Hotel, Ignoring & Inattentive, Jerk, Reception, USA | Working | September 16, 2020
I’m checking into a hotel for an event. As I’m a guest of honor, the event is paying for my hotel room. My boyfriend is also staying with me, but the room is in my name. I go to the desk.
Receptionist: “Hi there! How can I help you?”
Me: “I’m checking in; it should be under [My Name].”
Receptionist: “Can I see your ID?”
I hand it over. I’m used to the check-in process, as I’ve been a guest at several other events in addition to attending. The receptionist frowns and looks at my boyfriend.
Receptionist: “Can I see your ID, sir?”
Boyfriend: “The room is in her name; why do you need my ID?”
Receptionist: “She’s not showing up. If you don’t show me ID, I can’t check you in.”
Me: “The room is in my name. It was booked with [event]; they said it’s under my name. Is there another way to check?”
Receptionist: “I’ll just get my manager. He’ll tell you the same thing, though.”
She walks to a room behind the desk, then comes back with her manager.
Manager: “If you don’t show ID—”
Me: “She has my ID. The room is in my name. There is no reason I shouldn’t be able to check in.”
Manager: “Let me check, then.”
He takes my ID from the receptionist and then types on the computer. He then hands me my ID and a pair of key cards.
Manager: “Here you are; you’re in room [number]. It looks like my employee misspelled your name in the search.”
Receptionist: “What? No, I typed it right! You’re just making me look bad!”
Manager: “Sure. I’m sorry for the inconvenience, you two. Enjoy your stay.”
We did enjoy the event, but we also did leave feedback about the receptionist. Talking to a few of the other guests, we weren’t the only ones given trouble.
A Most Unreceptive Receptionist, Part 6
Employees, Jerk, Job Interview, Office, Reception, UK | Working | September 8, 2020
I am job hunting and have just been invited to my first interview. I have also just been awarded my doctorate and am using my new title on my application. When I arrive at the interview, I am asked to sit in a waiting room with a number of other visitors and prospective job candidates. After a while, a receptionist enters.
Receptionist: “Doctor [My Name], they’re ready for you now.”
I stand up.
Me: “That’s me.”
The receptionist looks at me with a puzzled expression.
Receptionist: “Are you sure you’re Doctor [My Name]? Because you don’t look clever.”
Gee, thanks for the confidence boost just before the interview! She did later try to explain that she was expecting somebody more nerdy-looking.
A Most Unreceptive Receptionist, Part 5
Alberta, Canada, Employees, Medical Office, Reception, Stupid | Working | August 31, 2020
As a medical receptionist, it’s my job to phone patients to set up appointments. After trying several times to reach one patient to set up a new consult appointment, with no answer, I notify the referring doctor.
Me: “I’ve tried several times to phone this patient, but I get no answer.”
Receptionist: “Did you try her cell number?”
Me: “We don’t have record of a cell number, just the home phone number on the referral letter you sent us.”
Receptionist: “Oh, well, it’s here in her chart.”
Me: “But the referral letter you sent doesn’t have that number, just the home phone number.”
Receptionist: “But it’s in her chart, right here.”
Me: “But you didn’t send us that information when you sent the referral letter.”
Receptionist: “Well, we have a cell phone number. Do you want the number?”
Me: *Inner sigh and facepalm* “Yes. Please give me the cell number.”
Upon reflection, as soon as she said cell number, I should have just asked for the number instead of arguing with her, but still…
A Most Unreceptive Receptionist, Part 4
Australia, Current Events, Employees, Hobart, Non-Dialogue, Pharmacy, Stupid, Tasmania | Working | October 1, 2020
With the ongoing health crisis, doctors in my state are doing consultations by phone and having their receptionists fax or email the prescriptions to the patient’s preferred pharmacy.
One particular doctor’s surgery seemed to be having trouble with their fax machine. I received about ten copies of the cover page but none of the prescriptions that were meant to be faxed with it.
I called the practise and suggested they tried email, instead. Soon after, I received an email with an attached photograph of a pile of prescriptions.
Yes, instead of scanning or photographing them individually, the receptionist put the prescriptions in a nice, neat stack so that only the top one was readable.
At least they tried, I suppose? A day later we’re still trying to get those same prescriptions. Maybe tomorrow we’ll get lucky?
A Most Unreceptive Receptionist, Part 3
Current Events, Lazy/Unhelpful, Medical Office, Reception, USA | Healthy | June 22, 2020
I have a compromised immune system, so I’ve been working from home and haven’t been going out much. My doctor has set up telehealth visits where we can video chat instead of going to the office.
A few days before my visit, I get a call from the office.
Me: “Hello?”
Receptionist #1 : “Hi, this is [Receptionist #1 ] from [Doctor]’s office. Am I speaking with [My Name]?”
Me: “Yes, this is her.”
Receptionist #1 : “Okay! I need to go over some basic information before your appointment. It’s just the check-in stuff we would normally do in person. Do you have about fifteen minutes for that?”
I glance at my schedule and see that I don’t have anything pressing coming up.
Me: “Sure.”
We go over my basic info — name, date of birth, weight, medications, etc. — and she verifies that I know how to log in to see the doctor. We hang up and I go back to work.
The next day, I get another call from their office. Unfortunately, I’m already in a call with a client, so I can’t answer. After I’m done, I listen to the voicemail.
Receptionist #2 : “Hi, this is [Receptionist #2 ] from [Doctor]’s office calling for [My Name]. I just need to go over some basic information with you before your appointment. Please call us back at [phone number] prior to your visit. Thank you.”
Thinking this is about something new, I call back.
Me: “Hi, this is [My Name]. I just received a call about some information before my visit?”
Receptionist #2 : “Okay. Let me pull up your file here… Okay, we just need to do your basic check-in before your visit. Do you have about fifteen minutes?”
Me: *Confused* “I did that yesterday. Is there something new?”
Receptionist #2 : “Hmm, I don’t see anything here. Are you sure it was with us?”
Me: “Yeah, same number, same appointment.”
Receptionist #2 : “Well, I’m not sure what happened but nothing is charted here. Can we go over it to make sure?”
Me: “I have a few minutes, yeah.”
We go through everything again, and after the receptionist assures me it’s all been documented, we hang up. The following day I get ANOTHER call from the same office. I’m still working, so I let it go to voicemail again. It’s a third receptionist, wanting to verify all of my information yet again. I call back, annoyed.
Me: “Hi, this is [My Name]. I received another call about my upcoming appointment.”
Receptionist #3 : “I see. Well, it looks like we’ve been trying to reach you, I see. I can go over your info now if—”
Me: “Look, I’m sorry. I’m sure this isn’t your fault, but I’ve done this twice already. Is it not being logged or something?”
Receptionist #3 : “I don’t see anything about us talking with you. Do you know who it was?”
Me: “Well, I have [Receptionists #2 & #3 ] in voicemails but I can’t remember the first one’s name.”
Receptionist #3 : “Mmhmm, I called today. I see that [Receptionists #1 & #2 ] also reached out. Are you sure you spoke with us, not another office?”
Me: “Yes. I’m sure. How is this not being recorded? Can you ask the other receptionists?”
Receptionist #3 : “I’m not sure what’s going on, but I can go over your information with you now.”
Me: *Sigh* “Fine.”
For a third time, I went through everything. I guess it finally stuck because that was the last call before the doctor’s visit. When I asked her if other people had the same problem, she said she didn’t know anything about it. Suddenly, I miss those in-
A Most Unreceptive Receptionist, Part 2
Employees, England, Jerk, Medical Office, Reception, UK | Working | July 7, 2020
I’ve recently legally changed my name but haven’t quite updated it everywhere as some places require me to physically visit them, and it’s hard to keep track of everywhere.
I’m a university student home for the summer and am made a temporary patient at the local doctors. After my appointment, I notice my name is wrong and go to ask at reception about changing it. There are two receptionists.
Me: “Hey, so, uh, my name legally changed, and I’m wondering if I need to give you guys anything to update it? I have my deed poll here.”
Receptionist #1 : “Let me see. How did you change it?”
Me: “By deed poll; I have it here.” *Holds out the paper*
Receptionist #1 : *Takes the deed poll* “Is this our copy?”
Me: “No, that’s my legal copy. Do you need it?”
[Receptionist #1 ] goes to a cupboard; I assume that’s where a photocopier is or something.
Receptionist #2 : “Wait, you’re a temporary patient. right? You need to update it with your GP up in [University City], not us.”
Me: “Oh, okay, thanks.”
I don’t move as the first receptionist is still holding my deed poll.
Receptionist #1 : “You really need to update your name. Legally, you have to.”
I hold out my hand for the deed poll.
Me: “I know. I just can’t afford to go up to [City] for one day.”
Receptionist #1 : *With a sort of “gotcha” tone* “Then how are you getting back for university? You need to change it; it can cause problems if you don’t.”
Me: “I know.”
Receptionist #2 : *Cutting in* “Their parents are probably helping them move back in; they just can’t go up a random day in summer. Hon, I’ve got it all set on the system. You’re fine. Have a good day.”
[Receptionist #1 ] said nothing and handed me my deed poll.
I thanked the second receptionist and left. I know updating my name is important, but it’s also expensive enough without having to travel just to hand over a piece of paper.
A Most Unreceptive Receptionist
Jerk, Medical Office, Reception, USA | Healthy | February 17, 2020
(I have a potential diagnosis of a rare and extremely painful neurological disorder. I have to schedule with a neurologist, who lives a four-hour drive from where I live. By this point, I’ve been in severe pain for several months, and my patience for rudeness is admittedly running a bit thin.)
Me: “Hi, I’m calling to see if I need an MRI before I come down.”
Receptionist: “The doctor will inform you if you need that at the appointment.”
Me: “Yes, I understand that, but it’s a four-hour drive to see this doctor and I have to stay overnight and I’d rather not have to do it more than once.”
Receptionist: *much more snippy than is necessary* “Well, that’s not my problem, is it?”
Me: “Pardon me, but I’ve been in fairly serious pain for a while and that’s why I’m calling your office — to make sure that the appointment to get rid of my pain runs smoothly.”
Receptionist: “There’s no reason to take that tone.”
Me: “Are you f****** kidding me?!”
Receptionist: “Young lady, if you insist on using that language with me, I will disconnect the call and inform [Doctor] of your attitude, and we’ll see if you see another neurologist in this hospital.”
(I disconnected the call, had a panic attack, and then cried with my mom for an hour. No one is making a first appointment with a specialist for happy fun times. If you don’t understand that someone is probably calling because they’re in pain or sick, maybe you shouldn’t work in healthcare.)
We’re Not Kitten; You’re A Hero!
Awesome, Canada, Inspirational, Non-Dialogue, Ontario, Pet Boarding/Pet Hotel, Pets & Animals | Healthy | April 19, 2021
I’m a Registered Veterinary Technician running my own pet sitting and dog walking business. I’m on day two of a three-day overnight pet sit at a breeder’s home with cats and dogs and it’s a long weekend for Easter. There are currently three six-and-a-half-week-old kittens running about creating havoc and general kitten mischief.
I have to drive back into town to care for my own pets and take a quick shower. Shortly after returning to the client’s home, I hear faint distressed meowing coming from down the hallway. I go to investigate, opening some of the bedrooms to check to make sure I didn’t lock a kitten in when letting the dogs in and out of their rooms.
I get to the master bedroom and find a bunch of the cats peeking under the bed, and the meowing is coming from underneath it. I get down and look and find one of the kittens wrapped up in some fabric that had been torn from the bottom of the box spring. I reach under to try to unwrap her, but she’s halfway under and I can barely reach or see her and it feels like the fabric is wrapped around a leg. I crawl back out and rush to the kitchen to grab a pair of scissors to try to cut her out with.
On my way back, I hear her give one more strained cry and fall silent. I rush over to the side of the bed and get down, ready to reach back under, only to be face to face with an angry hissing momma cat. Fearing more for the kitten than myself, I plead with her not to scratch my face and reach under. The kitten has gone limp. In a panic, I realize that there is no way I am going to be able to maneuver the scissors to cut the fabric and instead grab a handful of the fabric close to the boxspring and pull. I don’t know if it’s adrenaline or if the fabric is just frayed enough, but I manage to rip the fabric from the bed and pull the kitten out.
She’s still not moving or breathing, and I see that the fabric is wrapped tightly around her little neck. I manage to get the scissors between the fabric and cut it. Even with the fabric removed from her neck, she still is not breathing, and I begin CPR and mouth to mouth. After a minute of compressions and breaths, she starts coughing and moving sluggishly. I scoop her up and rush to put her in a carrier while getting the emergency vet number and also trying to reach my client over the phone.
We don’t have an emergency vet that stays open up here; instead, the clinics rotate who is on call each day and you have to wait for them to call you back. While waiting, I keep monitoring the kitten, and she slowly starts to move around and be aware of her surroundings.
Finally, after twenty minutes, the vet calls me back and we go through an assessment over the phone to determine if I should bring her in. By then, the kitten is acting as if nothing happened beyond being a bit quiet, and it is decided that she will be okay.
And that is how I saved the life of a six-and-a-half-week-old kitten by knowing how to perform CPR on pets. Happy Pet First Aid Month, everyone! If you have pets, please consider enrolling in a class that will teach you Pet CPR and First Aid; you never know when it may save a tiny life.
Make Your Bloodwork Work For You
Health & Body, Medical Office, Memphis, Non-Dialogue, Office, Stupid, Tennessee, USA | Healthy | April 15, 2021
I have a coworker who brags about never answering her phone if she doesn’t recognize the number. I’m not sure what the big deal is; if it’s a telemarketer just hang up. Also, she says she never listens to voicemails because if it’s important they’ll call back.
Recently, she went to her doctor on a Friday because she had been feeling terrible for a while. The doctor took bloodwork and she went home.
The doctor’s office then spent the rest of the weekend trying to call her and tell her to go to the emergency room based on her test results. However, she didn’t recognize the number so she didn’t answer it.
Finally, they were able to call her next of kin, and he called her to go to the ER.
Put Your Foot In Your Mouth And We’ll Never Touch It Again
Bad Behavior, Instant Karma, Medical Office, Patients, Reddit | Healthy | CREDIT: SubjectDelta28 | April 13, 2021
I work at a podiatrist’s office as an X-ray tech. Most of our patients are elderly and are near and dear to my heart — the kind of people who are like second grandparents to you whose feet you happen to be very acquainted with. Then there’s patients like this woman.
[Patient] is that kind of woman who’s sickly sweet to your face and then complains to your superiors like you killed her puppy. We dread looking at the schedule to see her name on the daily patient appointment list. Some of my coworkers have flat-out REFUSED to take her back to a patient room and get vital signs, prep her room, etc. Everyone at my office has a [Patient] story. It’s practically a rite of passage.
She has been coming to our office for about three years. In my own personal experience with her, she acts kind to my face but slightly entitled. She once complained to my doctor about something I did, and to be honest, it was so mundane that neither I nor the doctor she complained to — who owns our practice — took it seriously. The doctor told the patient she’d speak to me about it and told me, “Oh, [Patient] complained about you, [My Name], but she complains about everyone.”
When she didn’t get the proper reaction that she expected from the doctor, she then tried to call a day or so later and speak to our office manager. My coworker picked up the phone and spoke to her. She had the NERVE to say, “I don’t want to get anyone in trouble, but I think it needs to be addressed.” Lady, you went out of your way TWICE to complain about me. You wanted me to get in trouble.
On to the main event: [Patient] FINALLY gets her comeuppance.
I am on maternity leave when this happens, so this is second-hand from my coworker.
[Patient] comes into the office in apparently a very foul mood — more so than usual, anyway. One of our nurses calls [Patient] back to a room three minutes after her scheduled appointment time. [Patient] proceeds to contradict all of the nurse’s questions and information out of spite.
For example:
Nurse #1 : “[Patient], your blood pressure is 142/90.”
Patient: “That’s not right. My blood pressure is usually 140/80.”
[Nurse #1 ] is an older woman and is over the years of [Patient]’s bulls***, so she merely says:
Then, when the doctor comes in, [Patient] starts making demands.
Patient: “You have to give me an injection! My feet hurt and you’re going to fix it now.”
The doctor’s policy is that these injections, which can help with certain types of foot pain, are a once-in-every-three-months deal, and if something stronger is needed, they’ll look at physical therapy, so they don’t just throw pain pills at you. [Patient] had her injection about one week ago and has constantly refused physical therapy despite having no valid or medical reason to not go. She is very lazy and just wants a solution NOW; she doesn’t want to correct things in her life that would easily stop the problem for good, instead of temporarily.
Then, [Patient] demands new diabetic shoes. Normally, we do offer this service with [Nurse #2 ], who is the only one with the certification to take the measurements for these shoes. However, [Patient] burned that bridge a long time ago because she repeatedly treated [Nurse #2 ] like garbage and called her a b****. [Nurse #2 ] refused to measure her ever again long ago.
Knowing this, the doctor tells [Patient] that she will send orders for new diabetic shoes to another company we work with. But [Patient] doesn’t WANT shoes from them. She wants them from US. The doctor doesn’t want to throw [Nurse #2 ] under the bus, so she simply tells her that we’re not offering diabetic shoes from our office at this time. [Patient] keeps getting angrier but has no choice but to accept defeat.
She goes to our receptionist’s window and pays with a credit card.
Receptionist: “Would you like your receipt?”
Patient: “Ugh, no! Why would I want that?”
She then proceeds to stomp on out to her car. Three minutes later, she calls our receptionist from the parking lot.
Patient: *Angry* “You need to print me off a receipt for our transaction today! Why wasn’t I given one?!”
Receptionist: “Ma’am, I offered it to you before you left. I can send it to you in the mail or you can pick it up from our office at your convenience.”
Patient: “You did not offer me my receipt! I’m in the parking lot; you need to bring it out to me now!”
Receptionist: “Ma’am, you can come back inside and get it or I can send it to you in the mail. I can’t leave my desk as I’m the only receptionist in the office today.”
Patient: “You have to bring it out to me now! My legs hurt and I can’t walk in there!”
This is crap; she just walked out of the building just fine and had no leg injuries.
Then, [Patient] just starts yelling about how she doesn’t deserve to be treated like this and how someone needs to bring her the receipt NOW, and so on. It’s so loud that [Nurse #2 ] can hear [Patient] yelling on the phone from several feet away.
Nurse #2 : “Give me the phone; I’ll handle this.” *Into the phone* “Hello, this is [Nurse #2 ]. How can I help you?”
Patient: *Yelling* “You need to bring me my receipt now. My legs hurt and you need to bring it now! I should have been offered it in the first place when I checked out! This is ridiculous. You’re all incompetent! Bring it to me now!”
Nurse #2 : “Ma’am, your legs seemed to be working just fine when you walked out of the office. Now, you can either come in and get your paper yourself or we can mail it to you.”
[Patient] starts yelling incoherently, repeatedly calling [Nurse #2 ] a b****, etc.
Nurse #2 : “You have a nice day ma’am.” *Hangs up*
[Nurse #2 ] told me how great it felt to just call [Patient] out on her bulls*** and it was so satisfying to hear about. But it gets BETTER! Apparently, the doctor that was working that day had overheard [Patient] yelling on the phone and was NOT having the way [Patient] treated the entire staff. She told our other doctor — the one that owns the practice — and they agreed that they would dismiss her from the practice.
The rest of my workdays are looking a lot more [Patient]-less every day I go in.
Childish Mistakes
Germany, Hospital, Jerk, Nurses | Healthy | April 11, 2021
A few weeks ago, I had to have a hysterectomy. I have no children, never wanted children, and am almost too old to have them. Also, if I can now live my life free of period pains, I’m all for it. But I know that it is a sensitive issue for many women.
While wheeling me along to the operation, the male nurse asks:
When I talked to my gynecologist, she was flabbergasted. And rightly so. I mean, it wasn’t a big deal for me. But really, maybe be more sensitive next time.
Fresh Tomatoes Are Really Exciting
Bizarre, Canada, Funny, Grocery Store, Health & Body, Ontario, Rude & Risque, Toronto | Healthy | April 8, 2021
Many years ago, I was shopping in a Canadian grocery store. As I wandered down the veg aisle, a lady in front of me started making weird, guttural noises. Then, her knees went all funny and I leapt in, caught her, and helped her to a bench.
Her face was red and she was sweating and, having just finished my first ever first aid course, I was sure she was having a seizure, so I checked her pulse — rapid — and prepared to call her an ambulance. But as I went to rush off, she grabbed my sleeve and told me not to.
I tried to explain that she was having a seizure and that she needed help.
I. Was. Wrong.
And this woman was so embarrassed that she accidentally told me the truth.
A friend of hers had given her something called a “love egg” and told her that it would give her a mild “happy” while she did the groceries. Instead, she went full O-face in the salad aisle. That explained the noises she was trying to suppress and that was why her knees had failed.
I was barely twenty at the time and had no idea what to do so I got her a glass of water and legged it. I hope that she learned from this experience, but I’m also kind of jealous; I mean, I have never once, in all my years, enjoyed a shopping trip that much.
Routine Ultra-Stupidity
Billing, Hospital, Stupid, USA | Healthy | April 5, 2021
I am pregnant, and I’m sent for a routine ultrasound. I’m considered a low-risk, routine maternity case. The place where I’ve gone for ultrasounds in previous pregnancies is completely booked up, so when I go to schedule, they say they’ll just schedule me with the other ultrasound office in the building.
After I get the ultrasound, the bill arrives, and it is orders of magnitude higher than what it has been in the past… approximately nine times higher. My insurance company refuses to pay that amount of money, and it gets kicked back to me.
I call the insurance company and ask why they didn’t cover the ultrasound and am told that the ultrasound was billed as an ultrasound for a high-risk pregnancy but I am not a high-risk patient. So, I call the ultrasound office.
Me: “I’m trying to figure out a solution here. It seems that the ultrasound was billed as for a high-risk pregnancy, but I’m not a high-risk patient, so insurance rejected it.”
Clinic: “Oh, but that’s because we’re the high-risk office, so your doctor wanted a high-risk scan.”
Me: “I was sent to you because the other office was booked. They told me that you were covering their overflow because you had space.”
Clinic: “Yes, we agreed to alleviate some of their scheduling issues.”
Me: “So, you knew I wasn’t high-risk. Why did you do the high-risk scan?”
Clinic: “Oh, we didn’t do the high-risk scan because you aren’t a high-risk patient.”
Me: “So, why did you bill me for a high-risk scan?”
Clinic: “Because we’re specialists. We specialize in high-risk perinatal care.”
Me: “But you were just covering for the other office, right?”
Clinic: “Yes. But you can’t expect us to not be paid what we’re worth, can you?”
Me: “But you didn’t do the high-risk scan, right?”
Clinic: “No, but if we’d seen anything high-risk, we would have been able to tell you because we’re highly-trained. You have to pay for our higher training.”
Me: “So, if a surgeon who is capable of a kidney transplant gives you stitches, you should have to pay for a kidney transplant?”
Clinic: “You got a higher level of care here, so you have to pay for that higher level of care.”
Seven And A Half, Apparently
Ignoring & Inattentive, Medical Office, Patients, Texas, USA | Healthy | April 1, 2021
I work for a dermatology office that is temporarily renting an office inside a cardiology company, and we even share a waiting room with one of their doctors. I’m used to their patients coming to my window, but most notice the signs around the window that notify everyone we are a dermatology office. I’m still baffled how this lady didn’t get the clue.
She comes up and taps on the glass, right on the sign that says, “Please Do Not Tap On Glass.”
Me: “Yes, ma’am?”
Lady: “I don’t understand some of this wording.”
She places a clipboard with cardiology new patient forms on it in front of me.
Me: “Oh, I don’t—”
Lady: “What’s a triple bypass?”
Me: “You should probably—”
Lady: “Do I need to mark any surgeries, too? I haven’t had any. What do I mark here?”
Me: “I don’t know. I work for the derm—”
Lady: “How many of these do I need to mark here?”
Me: “I don’t know. This is—”
Lady: “And what is hypertension?”
Me: “High blood pressure. And this is the wrong office.”
Lady: “How do I know if I have high blood pressure?”
Me: “I think you need to ask the other window over there.”
Lady: “What’s a PCP?”
Me: *Sighs* “I don’t know.”
I do but I’m tired of being ignored.
Lady: “What about tachybradia?”
Me: “I don’t know.”
Lady: “How do I find out if I had a tachybradia?”
Me: “I don’t know. This is [Doctor’s] office. Not cardiology.”
Lady: “Am I going to get a stress test today?”
Me: “I don’t know. This isn’t cardiology.”
Lady: “If I get a stress test, do I need my husband to do anything for me?”
Me: “I don’t know. This isn’t cardiology.”
Lady: “Why don’t you know anything?”
Me: “Because this isn’t the cardiology office.”
I point to the specialty sign for our office right in front of her.
Lady: “Oh. I need to use the restroom. Let me in.”
Me: “Sure. Go to the second door and I’ll let you through.”
She walks over to the actual cardiology window instead so they can buzz her through. Since she forgot her paperwork, I carry it over to their window and explain that she has some questions.
Cardiology: “Yeah, we heard her from over here. You had more patience than we would have. How many times did she need to hear, ‘I don’t know,’ before she got a clue?”
Diễn Đàn Người Việt Hải Ngoại. Tự do ngôn luận, an toàn và uy tín. Vì một tương lai tươi đẹp cho các thế hệ Việt Nam hãy ghé thăm chúng tôi, hãy tâm sự với chúng tôi mỗi ngày, mỗi giờ và mỗi giây phút có thể. VietBF.Com Xin cám ơn các bạn, chúc tất cả các bạn vui vẻ và gặp nhiều may mắn.
Welcome to Vietnamese American Community, Vietnamese European, Canadian, Australian Forum, Vietnamese Overseas Forum. Freedom of speech, safety and prestige. For a beautiful future for Vietnamese generations, please visit us, talk to us every day, every hour and every moment possible. VietBF.Com Thank you all and good luck.
News
Library
Technology
Giải Trí
Portals
Tin Sốt
Home
