IOU One IUD, Part 2
Criminal & Illegal, Doctor/Physician, Hospital, Jerk, Maryland, USA | Healthy | January 25, 2018
(I go to a family doctor, meaning she’s qualified to treat children and adults, so she’s been seeing me since I was 12. I’m 18 at the time of the story. This conversation takes place during my annual check-up.)
Me: “Can you write me a referral to the gynecologist? I want to get an IUD.”
Doctor: “What? Why do you need an IUD? You said on the forms that you’re not sexually active.”
Me: “Well, I’m not yet, but I’m leaving for college, and I’d rather be safe than sorry.”
Doctor: “No. No, you’re too young for birth control.”
Me: “Excuse me? I’m eighteen.”
Doctor: “And you’re not married. You’re too young for birth control, and besides, if you have an IUD and you get pregnant, chances are you’d miscarry when you had it removed.”
Me: “Being married doesn’t have anything to do with it, and if I got pregnant while on birth control, it’s not like I’d want to carry the pregnancy to term, anyway. And isn’t the chance of getting pregnant with an IUD, like, less than one percent?”
Doctor: “It doesn’t matter; I won’t write you a referral. Does your mother know you’re planning this? I need to speak to your mother.”
Me: “Hang on. I am eighteen years old—”
(She walks out of the office and into the waiting room and gets my mother. My mom comes into the exam room and listens to her, while I protest.)
Mom: “Um… [Doctor], you do realize you just committed a pretty major HIPPA violation, right? She’s eighteen, and legally an adult. She’s allowed to make these choices herself.”
Doctor: “Well! I am not writing this referral for a young girl to be given an IUD!”
Me: “Fine! I’ll figure it out myself!”
(My mom helped me get an appointment with a gynecologist — which my insurance allows me to do, but the way the system is set up, for non-emergencies it’s much easier to get an appointment if your GP gives you a referral first — and we filed a complaint with the hospital against the doctor. She was an older woman, and apparently this wasn’t the first time she’d tried to push her own agenda on a patient, but it was the first time she’d disclosed medical information without someone’s consent, so she was “encouraged to retire” and no longer practices medicine.)
IOU One IUD
Bad Behavior, Doctor/Physician, Health & Body, Maine, Nurses, USA | Working | September 8, 2017
(I’m at the doctor’s office with my mother and five-month-old daughter. Due to having my daughter prematurely, then battling an illness, an infection, and an open wound for two months, I’m finally able to talk to my doctor about how I have healed after my c-section, along with birth control.)
Me: “You sure about this, Mom?”
Mom: “Yes, I had one, and it worked beautifully.”
Me: “I just don’t know…”
Nurse: *walks in*
Me: “I’m a bit nervous to get a IUD.”
Nurse: “Oh, you don’t want that.”
Me: “…I don’t?”
Nurse: “No, those things are hell. They hurt, they ruin your uterus, and they can cause you to lose it. Oh, and they can embed themselves and requires surgery to be removed.”
Me: “W-What?!”
Mom: “Hey!”
Nurse: “Besides, you’re breastfeeding. That’ll keep you from getting pregnant.”
Mom: *dryly* “No… it doesn’t, dear. I got pregnant with my youngest while I was nursing my third child.”
Me: “…No. I want the IUD. And I’m not currently nursing… I don’t produce enough.”
Nurse: “I suggest the pill, or keep your legs shut.” *glares at me*
Me: “Excuse you! For one thing, I don’t do well with pills; I forget them very easily! For another, it doesn’t matter to you what I do with my sex life, let alone what direction my legs go.”
Nurse: “Then get the shot!”
Me: “Um, no. With the shot, I hit up so many negative side effects that it’s just not worth it. May I talk to another nurse?”
Nurse: “No, I’m your nurse. Then just get your tubes tied!”
Me: “No. I am not ready to decide not to have any more children at all at this time, despite being scared to have another. It doesn’t feel right. I want the IUD.”
Nurse: “You do not! I’ll put you down for the shot.” *leaves the room*
Me: “No! Mom!”
Mom: “Here. Take your baby. I have an a** to beat.” *leaves the room*
(I sit in the room for only a few minutes, holding and feeding my daughter, when I hear my mother yelling at another nurse. At this point, I can only assume it is the same one. While that is going on, and my daughter has drained her bottle, my doctor walks in.)
Doctor: “I assume that is your mother.”
Me: “Good call.”
Doctor: “Wow! She is big! Healthy little girl. May I?”
Me: “Absolutely!”
Doctor: *holding my daughter* “All right. I see here you want the shot? I thought we agreed on the IUD?”
Me: “We did… apparently the nurse was hell-bent on not letting me get it. She was more than rude, not taking no for an answer, and she scared me with the side effects.”
Doctor: “The side effects really don’t happen often. I’ve yet to see them myself to be honest. I think it’s the best choice for you. Let me go get a different nurse, and we’ll insert the IUD. Here’s your baby. She’s beautiful, and a miracle.”
(I got my IUD, and the nurse wound up fired. Apparently this wasn’t the first time. Nor was it the first time my mother went after a nurse during this whole ordeal. It’s been over a year, and no terrible side effects yet!)
It’s Written In Clear White And White
Doctor/Physician, Ignoring & Inattentive, Medical Office, Silly, The Netherlands | Healthy | January 25, 2018
(I’m 15 years old. I’m at my general practitioner, because I noticed I’ve been having trouble with my eyesight.)
Me: “I can see quite all right with my left eye, but when I only use my right eye, I notice a clear difference in brightness.”
Doctor: “Hmm, let’s see. Could you cover your left eye?”
(The doctor walks to a board with letters and starts pointing at them.)
Me: “B… C… F… X…”
(The doctor goes to the smaller letters, which are more difficult to read. But at some point, I’m totally unable to see where he is pointing.)
Doctor: “This one, please.”
Me: *no verbal reaction*
Doctor: “Hello? [My Name]! This one! Can you read it?”
Me: “I can’t see what letter you are pointing at.”
Doctor: “Oh, wait. Maybe I shouldn’t use a white pen on a white background for this.”
Getting To The Root Of The Issue
Denmark, Dentist, Parents/Guardians, Stupid | Healthy | January 24, 2018
(My dad’s a dentist and I am at his office to pick him up after work because his car is in the shop. His last patient for the day is a little boy of about seven, and the moment I get in I can hear the parents yelling at him.)
Mother: “What do you mean his teeth are rotten?! They can’t be!”
My Dad: “Madam, your son has an extreme case of tooth decay, which is why he’s been having terrible tooth pains. I can possibly mend some of them, but he’ll probably have to have the majority of them pulled.”
Mother: “I can’t believe this. How could this happen?”
My Dad: “Well, does he eat a lot of candy?”
Mother: “He doesn’t eat sugar.”
My Dad: “Do you give him anything at night?”
Mother: “Yes, we give him honey.”
(They got super angry with my dad when he told them that was why their kid had bad teeth.)
At Least It’s Still Just A Penny For Your Thoughts
Money, Overheard, Pennsylvania, Pharmacy, USA | Healthy | January 24, 2018
(I am in line waiting to pick up a prescription. The customer at the register is taking longer than usual. The worker tells him to step to the side while they try to sort out the problem. I overhear this between the man who is picking up the prescription and his friend.)
Friend: “It’s only three dollars.”
Man: “I ain’t got that kind of money. Do you know anybody with that kind of money? These is crazy times we live in.”
What A Diabeetus, Part 3
Colorado, Health & Body, Hospital, USA | Healthy | January 23, 2018
(I work in the kitchen of a small hospital. I go to each room and take the patients’ orders for their meals. One new patient is a woman who is on a diabetic diet.)
Patient: *after ordering a huge meal, including iced tea with “a crapload of sugar”* “…and can my brother order something, too?”
Me: “Sure. It’s $5.40 for a guest tray, and you can order whatever you want.”
Patient: “Wait, you mean he can get all the food he wants for $5.40? Holy crap! This is the best hospital ever.”
(The patient’s brother orders a large meal, including a diet soda.)
Me: “All right. Now, since you’re on a diabetic diet, we’ll probably have to cut some of this out, because the rules say we can only give you so many carbs.”
Patient: “Whatever. I eat what I want.”
Me: “Okay. I’ll see what I can do.”
(We end up sending her about half of what she ordered, and using artificial sweetener instead of sugar.)
Patient: *calling back after getting her food* “Um, I didn’t get all my food.”
Me: “Since you’re on a diabetic diet, we can only send you that much. Sorry.”
Patient: “Well, my brother didn’t get what he ordered, either. He was supposed to get…” *she proceeds to list the things she didn’t get*
Me: *after a bit of futilely trying to reason with her* “All right. I can bring a little more food to him.”
(The cook lets me bring some more food to the brother.)
Me: “I’d like to see him put sugar in his diet soda.”
What A Diabeetus, Part 2
Bad Behavior, Grocery Store, Harassment, Ignoring & Inattentive, New Jersey, USA, Wild & Unruly | Right | November 6, 2017
(A customer is getting her money out of her bag. I had put in a low blood-sugar reading in my insulin pump a couple minutes earlier, and it always beeps to remind me to check it again. It beeps, and I unclip it from my waist and turn the screen on. The customer looks up and her eyes go wide.)
Customer: “Of course!”
Me: “What’s the matter?”
Customer: “This is the reason I hate this store! They hire teenagers that look at their phones all the time! They don’t even care about the customers.”
Me: “What? Oh! This isn’t a phone, ma’am.” *presses “okay” and clips it back to my waist*
Customer: “Yes, it is! Give it to me so I can report you to your manager!”
Me: “One, it’s not a phone. Two, I can’t take it off because it’s an insulin pump. I have type-one diabetes.” *shows her my medical alert bracelet* “My manager knows this.”
Customer: “You don’t have diabetes! You’re not obese!”
Me: *tries to resist the urge to face-palm* “Ma’am, I have type-one. The one you’re thinking about is type-two. Please give me the money and leave.”
Customer: “No!” *reaches for my pump, which has a tube that connects to something on my stomach*
Me: *calmly* “Please leave.”
(The customer once again reaches for my pump, and pulls it off my pants. She pulls it forward and realizes there’s a tube on it.)
Customer: “How do you disconnect the charger?”
Me: “That isn’t a charger wire, ma’am. It’s a tube. You can see it’s clear. Please let go.”
(I reach to take my pump back. The customer pulls it forwards again, and I jerk forward. A lot of the time I drop my pump, and it pulls on my stomach. It’s never torn out the thing on my stomach, but this time it’s about to. Luckily, my manager arrives before it does.)
Manager: “Let go of that right now and leave. It’s good that you hate this store, because you’re not coming back.”
(The customer places the pump on the counter and runs to the door, not taking her money or things.)
Me: “Thanks.”
Manager: “Take her money; you deserve it. I’ll put her stuff back.”
(Suddenly, I heard a beep. My manager was also a diabetic, and also had a low earlier. He pulled out his pump, which looked like mine. I heard a loud scream and the door slamming shut.)
What A Diabeetus
Pharmacy | Right | May 19, 2017
(I am talking to a regular customer, who is looking to lose some weight before her wedding, about a fitness professional I follow on YouTube who posts workouts and meal plans for free to help people. There is a customer next to me who is being helped by my coworker.)
Customer #2 : *to me and [Customer #1 ]* “Are you calling her fat?”
Me: *startled* “No, I am not. We’re just talking about fitness and—”
Customer #2 : “You should love your body. Don’t go telling her to change it to fit YOUR standards!”
Me: “I’m not telling her to—”
Customer #2 : *to [Customer #1 ]* “Don’t you love yourself?”
Customer #1 : “I do; I do. I just want to lose five pounds before my wedding.”
Customer #2 : “No! That’s the media talking! You’re being brainwashed.”
Customer: “No, it’s my doctor talking. I’m all for body positivity but a health professional is telling me to lose weight.”
Customer #2 : “When you die from diabetes, don’t come looking for help then!”
Customer #1 : “I couldn’t because I’d be hypothetically dead.”
(Customer #2 sputtered and walked out without her change.)
A Big Mayo No No, Part 7
Impossible Demands, Refund, Retail, Revolting, USA | Right | September 9, 2021
It’s my last day working the service desk at a big box store. A guest comes up to the desk and I greet him. In response, he says nothing but puts a greeting card covered in mayonnaise on the desk, along with an equally mayo’d receipt, and he keeps the bag away from me and in his hands.
Normally, I wouldn’t take such an obviously ruined return — it clearly didn’t leave the store that way — but some changes to our return policy have tied my hands.
So, I have to hand-key the receipt into the system because the barcode is mayo-y and return the greeting card.
Me: “So, for that, I can credit [amount] back to your credit card.”
He tosses the bag he’s holding onto the counter.
Customer: “What about the broccoli salad? I called last night!”
Inside the bag is a leaking and gross container of broccoli salad that has clearly not been refrigerated since last night. If you’ve ever left mayo out on the counter, you know what it turns into, and that is what I am looking at. I’ve never felt sympathy for drooping broccoli before now.
Customer: “The boy who bagged my stuff last night didn’t do a very good job, and now this is all over my car!”
I seriously doubt that. Our baggers are explicitly trained that food — even bottled, factory-sealed food — goes in separate bags from literally everything else, for just this reason. We supply plastic to-go boxes with lids for all our foods, but anyone can tell at a glance that they’re 1,000 miles away from leak-proof. He would have had to bag it this way himself, or he would have had to take the greeting card out of its bag and shove it in with his broccoli salad for this to have happened.
All he lets me get out is:
Me: “Oh—”
Customer: “Yes, ‘Oh.’ What are you going to do about my car?”
I try not to imply that he is an idiot with my tone.
Me: “Well, I can return the salad for you, but there is nothing we can do about your car.”
He invokes the almighty manager, and once she arrives, he goes into a gigantic spiel about how nobody apologized to him for broccoli salad spilling in his car, how none of the cashiers know how to bag properly, etc.
Then, he turns to me.
Customer: “Nothing personal, but you need to be trained. Show some empathy.”
Manager: “My employee does not owe you an apology. I can see that you’re already being offered your money back for the card and the salad. That’s the extent of what we can do for you.”
Customer: “What about my car?!”
Manager: “Once our products are paid for, it’s no longer our responsibility, and we certainly don’t take responsibility for the way you transported it home.”
Customer: “But I called last night and—”
Manager: “And you would not have gotten a promise that we would pay for cleaning your car, sir. We simply do not do that. You already are getting the full amount back for your items. You may put your card in to get the money back on your card, but this is all that you’re getting back.”
The customer finally realized that he had hit a brick wall and took his refund before leaving, glaring daggers at us both. I’m so glad I moved on to a non-retail field!
A Big Mayo No No, Part 6
Bizarre, Current Events, England, Jerk, Revolting, Sandwich Shop, UK | Right | September 27, 2020
Shops have started to open up after the quarantine, so I treat my family to their first take-away in months. The hype is unbelievable with queues at every store and traffic jams all over the city. It’s like they are giving the food away.
I stop by a walk-in sandwich shop a few days later. Inside, I see two women at the counter who both seem to be in their twenties. As I join the queue, it seems that the first is finished and the second is choosing her salad.
The worker dutifully fills the sandwich with mayonnaise; at this point, it looks more like cake frosting. A thick layer covers nearly all of the meat and cheese. It looks disgusting and I must be staring, as the second woman glares at me.
A Big Mayo No No, Part 5
Employees, England, Fast Food, Stupid, UK | Working | May 17, 2018
(I am running late and don’t have time to make lunch in the morning, so I think I’ll treat myself at a nearby fast food restaurant that has a drive-thru. I pull up to the speaker, and ask for a [chicken sandwich], no mayo.)
Employee: “What mayo was that?”
Me: “No mayo, please.”
Employee: “Hot mayo?”
Me: “No. NO mayonnaise, please. None. No mayo.”
Employee: “So, like, plain?”
Me: “I guess.”
(At the first window, as I pay, I confirm that the sandwich will have all the salad, etc., just no mayo.)
Employee: “Yes, no problem.”
(I’m sceptical. Luckily, there’s nobody immediately behind me when I pull up to the second window to get my food, so I check. Yeah, it’s missing all the salad; it’s literally just a chicken burger in a dry bun. I ask for it to be rectified, and the lady argues with me that I ordered it plain, so it came plain. Eventually a manager comes over,and tells me the same thing. Apparently, it is impossible to order a [chicken sandwich] without mayo but still with the other bits. By now, they’re showing me the ordering system screen, so I can see their predicament. They don’t understand that I don’t care, and all I want is for them to stick their token lettuce, onions, etc., in the thing so I can at least pretend to be vaguely healthy. They go through all the permutations of ordering the [chicken sandwich] until I suggest something.)
Me: “Choose, ‘spicy mayo.’”
(They did it. An option then appeared for “no mayo.” Their system was set up that they had to choose one of the three mayo options — cool, spicy, chilli — to able to remove it. And it took someone who had never seen that system before to work it out.)
A Big Mayo No No, Part 4
Pizza | Right | July 26, 2017
(I work in a pizzeria which has a separate area for takeout and buying pizza by the slice. It’s the mid-afternoon on a Friday and I haven’t had a customer in to buy slices for over an hour. A man and his girlfriend approach my counter, checking over our Buffalo chicken pizza.)
Me: *wiping the table* “Can I help you with anything?”
Girlfriend: “Yeah… um… so, your Buffalo chicken… What’s on it?”
Me: “Chicken, hot sauce, BBQ sauce, blue cheese, and regular cheese.”
(I’ve eaten most things on the menu. I also build pizzas in the back when the pizza toppers are short-staffed. As such, I know what’s on most of the pizzas.)
Girlfriend: “Like… it doesn’t have mayonnaise on it, does it?”
Me: “I’m 100% sure it doesn’t.”
Girlfriend: “Good, ‘cause that sounds gross, and, like, I hate mayonnaise!” *she rants about her dislike of mayonnaise*
Me: “Well… luckily… none of our pizzas have mayonnaise on them. Are you interested in the Buffalo chicken slices?”
Girlfriend: “Nah, I don’t eat cheese. I just wanted to ask about the mayonnaise.”
(They turn around and head out the door.)
Me: “Have a nice day…”
(My coworker was restocking our fridge with pop and juice, and heard the entire thing.)
Coworker: “Did that just happen?”
Me: “Yup… and it’s only the afternoon… I’m here over dinner.”
A Big Mayo No No, Part 2
Catering | Right | October 6, 2015
(I’m handing out boxed lunches at a construction site. A customer walks up.)
Customer: “How does this work?” *holds up a mayo packet*
Me: “Rip it open a little bit and squeeze it.”
Customer: *blank stare*
Me: “Tear the corner.”
Customer: *Blank stare*
Me: “Here, I’ll do it for you.”
(I tear off the corner and give it to him. The customer then bends over and holds the mayo packet in his hand the way you would a can of soda. It’s also upside down – so before I can say anything, he squeezes as hard as he can and sprays the mayo in his face.)
Customer: “HEY! This thing didn’t work!”
Me: “You held it upside down, sir.” *I hold out a napkin but he just glares*
Customer: “Your fault! Your mayo packet was broken!”
(I honestly wish he did that with a mustard packet…)
A Big Mayo No No
Restaurant | Right | August 14, 2015
(I am pregnant, and I find my brain occasionally ceases functioning. I often find myself at a loss for words. One night, while picking up dinner at a popular submarine sandwich shop, I confidently asked the young man making my sandwich for ‘brown mayonnaise.’)
Employee: “Excuse me?”
Me: “Brown mayonnaise?”
Employee: “I… but… brown? Mayonnaise?”
Me: “Yes, please! Just a little bit, though.”
Employee: “I’m just so sorry, but I’ve never heard of brown mayonnaise, and we definitely don’t have any. I have regular mayonnaise, light mayonnaise, yellow mustard, brow… oh!” *grabs his bottle of brown mustard and offers it to me just as my brains clicks on*
Me: “Did I seriously just ask you for brown mayonnaise, like, three times? I’m so sorry. Mustard. I definitely meant mustard.”
Employee: “Thank goodness, because brown mayonnaise does not sound good at ALL.”
This Doctor Knows All About “Cold”
Doctor/Physician, Jerk, Lazy/Unhelpful, Medical Office, UK | Healthy | September 9, 2021
I’m twenty-three and I’m working in the UK for a year. English is not my first language, but I know enough to work in an English-speaking company so it’s not too bad.
One day, while I’m at work, I start feeling bad — fever, sore throat, coughing, etc. Since I am only here for a year, I did not think about registering with a general doctor, so I was not sure where to go to get seen by a doctor. My manager told me about “walk-in centers” where you can go without appointments.
I check out of work, take a taxi, and manage to get to one of these centers. I wait for some time and then get to see a doctor.
I’m kind of shy and new situations can stress me a lot. I’ve never been to a doctor on my own at this point since my parents always had to drive me to the doctor’s office, and I had the same doctor from the time I was born.
I enter the doctor’s room. He barely looks at me and does not invite me to take a seat or anything.
Doctor: “What’s your problem?”
Me: “I feel like I have a fever and I feel pain in my throat.”
Doctor: “Okay, well, that’s a cold. What do you want me to do?”
I’m kind of shocked. In similar cases, my doctor always did the basic tests, like looking at my throat, measuring my temperature, making me breathe, etc. I try to insist.
Me: “Well, I just wanted to be sure it was just a cold.”
Doctor: “What could it be other than a cold?”
I’m thinking, “You’re the doctor; you’re the one supposed to know.” I try proposing an illness without knowing the English name — “angine” in French, which in English is called “Tonsillitis”.
Me: “Well, I really don’t know… It could be an angina? I’m sorry, I’m not sure of the English name.”
Doctor: “Nope, angina is a cardiac illness.”
Me: “Well, like I said, I’m not sure of what it’s called in English.”
He does not try to understand or do any tests. He just asks for my age and then says, in a very condescending way:
Doctor: “Well, you’re twenty-three years old and you never dealt with a cold before? Just get some paracetamol for three weeks. Goodbye.”
I went out of the center, and I almost cried out of stress and anger. I went home and called my parents, who helped me think and told me to go to a pharmacy to get a syrup for my throat. The syrup helped a lot — the weekend, too — and I recovered quickly.
I know this was a free consultation, I know doctors don’t have a lot of time allowed per patient, and I know the NHS has budget issues. But I was sick, living on my own in a foreign country, and just wanted to get something for the pain and to be reassured that it was just a cold.
Time To Retire Her File
Assisted Living, Belgium, Nurses, Stupid | Healthy | February 6, 2018
(I am in the retirement home where my mother has spent her last years, doing some paperwork with the clerk. A nurse comes into the office, and the clerk introduces me
Clerk: “Meet Mrs. [My Name]’s daughter.”
Nurse: *very cheerily* “Oh, yes! Mrs. [My Name] is doing great; no problems!”
Me: “No doubt about it! She was cremated yesterday.”
Stop And Think For A Period
Hobart, Ignoring & Inattentive, Pharmacy, Tasmania | Healthy | February 5, 2018
(In Australia, purchasing certain medications requires the cashier, by law, to ascertain for whom the medication is intended and whether or not they’ve used the medication before. It’s about half an hour before closing time and it’s been a busy day, so I’m running on autopilot, when a man comes up to the counter.)
Male Customer: “Can I have some [period pain medication], please?”
Me: “Sure. That’s just for yourself, and you’ve used it before?”
I Never Meant To Cause You Trouble
Hospital, Nurses, UK | Healthy | February 4, 2018
(Due to some weird allergic reactions, I’ve been sent to have a blood test done. As I enter the phlebotomist’s room, Coldplay’s “Yellow” is playing on a small radio.)
Nurse: “Now, how are you with needles?”
Me: “They’re not my favourite thing, but I’m okay with them. Never had any problems before.”
(They get me set up with the needle in my arm, and everything’s okay at first, but after about a minute I start to feel woozy, nauseated, and sweaty, and my hearing fades out. “Yellow” has been replaced with a staticky noise. I try to communicate this to the nurse, but something gets lost on the way to my mouth.)
Me: *flaps hand at nurse* “Chris Martin went grey! Gonna blarf…”
(I vomit in my lap and then faint. When I wake up, I’m wearing a blood pressure cuff and someone’s fetched my mum from the waiting area.)
Nurse: “Wow, I’ve had people freak out before, but you’re the first one who’s fainted! By the way, who’s Chris Martin?”
Me: “Huh?”
Nurse: “You were talking about him, said he went grey or something? It seemed pretty urgent.”
Me: “No idea.”
(Chris Martin is the lead singer of Coldplay, a band which I’m fairly ambivalent about. Apparently, my brain is better at remembering music trivia when starved of oxygen and shutting down!)
Cardiac Arrested Development
Bad Behavior, Hospital, Ignoring & Inattentive, Nurses, Stupid | Healthy | February 3, 2018
(I am on the evening shift at a specialized cancer ward. I come out from a room and bump into one of my colleagues. This woman is older than I am and, I assume, far more experienced than I am, although I have racked up a fair amount of experience myself at this point. My colleague looks decidedly puzzled.)
Me: “Is something wrong?”
Colleague: “It’s so strange. The patient in [Room] is so unresponsive. And I don’t know what to do about this. She was turning blue and seemed to have trouble breathing!”
(This was delivered almost frustratingly slow. She started to describe just HOW the patient was using her whole torso to draw air into her lungs, but I ran past her into the patient’s room. She’d had a cardiac arrest! I pressed the alarm and, miracle of miracles, we managed to resuscitate her through sheer stubbornness and hard work. We were overjoyed with the resuscitation, but we all had some choice words with the head nurse about our colleague! I never saw her working there again after that.)
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