During my freshman year in high school, my science teacher assigned us to interview people in the community about how they use science in their careers. Although I don’t remember most of the people I spoke with, I can tell you that I spent meaningful time with a local community pharmacist who changed my life.
What I saw was a man who loved his career and truly cared for his patients. In an instant, I knew that I wanted to become a pharmacist, and I never wavered from that goal throughout high school.
Knowing what you want to be when you grow up at age 14 is unusual, but it is very liberating. I simply had to work backwards to figure out how to achieve my goal of becoming a pharmacist.
After high school, I chose to attend Ohio Northern University (ONU) because it had a unique pharmacy program. Rather than attending college for 2 years and then applying to the pharmacy program, ONU students were admitted to the College of Pharmacy from day one.
Although it was expensive, being in pharmacy school from day one and avoiding the risk of rejection made it worthwhile for me.
In college, I spent a lot of time in the library. Although the classwork was difficult, I did well with one exception: organic chemistry.
I did fail organic chemistry—a notorious “weed out” course—but I successfully retook the class over the summer and graduated on time with the rest of my classmates. Failing a course is a difficult stumbling block, but I stood strong and persevered.
Today, I’m thankful for the wonderful pharmacy profession for so many reasons.
First, I’m thankful that community pharmacists are the health care professionals most accessible to the public. If my local pharmacist wasn’t accessible to me, then I likely would have taken a different career path.
Second, I’m proud of the work we pharmacists do, the diversity of our career options, and the relationships we share with our patients and fellow health care providers.
Pharmacy is a profession that makes a real difference in people’s lives. It certainly has made all the difference in mine.
Unable To Identify The Issue Is Not About Identity
Funny Names, Ignoring & Inattentive, Therapist, USA | |
Healthy | May 22, 2019
(I am at a therapist’s office for my first appointment with her. She is not my first therapist, so I have a fairly good idea of what to look for. My name has a very common nickname — I’ll pretend it’s Katelyn and Kate — and people will often start using the nickname without thinking. I am called back to meet with her.)
Therapist: “So, Katelyn, do you prefer Katelyn or Kate?”
Me: “I don’t care; either is fine.”
Therapist: “But which one do you prefer?”
Me: “I mean, when I’m in a situation where there’s someone whose actual name is Kate, I prefer to use Katelyn so people don’t get confused. But other than that, I really don’t care.”
Therapist: “Your name is an important part of your self-identity. I want to respect that. Which name do you want me to use?”
Me: *quite frustrated by now* “I don’t care! Either one is fine! You can call me Kate, you can call me Katelyn, or you can switch back and forth; it doesn’t matter!”
(She still didn’t get it. Somehow I made it through the rest of the appointment, but I never went back there. As a therapist, listening is a hugely important part of your job. If you won’t listen to me about something as simple as my name, I’m not going to trust you to listen to me at all.)
California, Extra Stupid, Hospital, Los Gatos, Nurses, USA | | Healthy | May 21, 2019
(During an annual summer trip to California, I start having abdominal pains. My dad brings me to a local clinic, and from there I get directed to the ER because of possible appendicitis. Once there, they hook me up to an IV. I’m a little paranoid around needles, so I ask them what exactly they’re putting in the IV. I also happen to have a fear of inebriation, as well as a fear of being forcibly injected with addictive drugs.)
Nurse: “Saline fluids and some morphine.”
Me: “Morphine? Why morphine?”
Nurse: “You said you were in pain.”
Me: “I am, but I don’t think it’s extreme enough to justify morphine!”
Nurse: “Okay, we can take the morphine out. You’re sure you don’t need any painkillers?”
Me: “I mean, some painkillers would be nice, but not something that extreme.”
Nurse: “Well, we can give you the morphine if you want.”
Me: “No morphine!”
Nurse: “So, you don’t need painkillers?”
(This conversation repeats a few times before I eventually tell her I don’t need painkillers and let her hook me up to the saline fluids. Some time passes, and eventually, another nurse comes to check on me.)
Me: “Well, they kept offering me morphine, but I didn’t want that. It seems a little extreme.”
Nurse #2 : “Wait, so, no one offered you any Tylenol?”
Me: “No!”
(The second nurse brought me some Tylenol, and that did seem to help, but I will forever be confused about the first nurse who seemed to think that morphine was the only painkiller in existence.)
Hospital, Ignoring & Inattentive, Lazy/Unhelpful, Missouri, Nurses, USA | | Healthy | May 21, 2019
(I am 19 years old and I’ve been experiencing intense pain and vomiting bile all night. I go to urgent care and am diagnosed with appendicitis and given pain meds before being transported to the hospital around 11:00 am.)
ER Nurse: “We need to give you an MRI. Take this pregnancy test, and then we can figure out what’s going on.”
Mom: “She has already been diagnosed with appendicitis at urgent care; they called and we are here for treatment.”
ER Nurse: “Well, they can only diagnose, not treat, so we need you to take the tests.”
Mom: “She will not take the tests again. You need to look in your files and find the test results they sent over.”
(I ended up going into surgery at almost 10:00 pm after being in even worse pain all day, with no meds because I wasn’t in a room but in the waiting room. I was released at 9:00 am the next day, went septic that night, and spent another three days in the hospital. We later learned that my appendix had ruptured while I was waiting and they still sent me home.)
Doctor/Physician, Funny Names, Kansas, Medical Office, Topeka, USA | | Healthy | May 20, 2019
(My nana takes me to my doctor for the first time in a couple of years. The doctor is Indian, with an Indian accent and an Indian surname that starts with “Mu.”)
Nana: “Thank you, Dr. Mufasa! Oh…”
(Luckily, the doctor thought it was hilarious, and we joked that she must get that a lot from kids since she’s also a pediatrician.)
Australia, Bizarre, Great Stuff, Health & Body, Medical Office, Patients, Queensland | | Healthy | May 20, 2019
(I’m a young adult woman about to have my first gynaecological examination. I have no idea what I’m doing, so my doctor is walking me through it step by step. For reference, the examination table is quite narrow to allow for easy movement around it.)
Doctor: “We need you to lie back on the table with your feet at the end, and then spread your knees. Keep your feet together. Then cover yourself with the towel and let me know you’re ready.”
(She turns away to put on gloves, and I have a moment of doubt.)
Me: “Uh, how far apart do you want my knees?”
Doctor: “As far as you can.”
(I shrug and obey, following her instructions. A moment later, the doctor turns back around and I get to enjoy a moment of bug-eyed shock before professionalism covers it.)
Me: “I used to be a gymnast.”
Doctor: “Maybe not quite that far, [My Name].”
(I had dropped my knees below the level of the table with no effort or strain. Turned out she wanted something closer to a 90-degree angle. It did teach her to be more specific with instructions in the future, though!)
Doctor/Physician, Ignoring & Inattentive, Illinois, Medical Office, Non-Dialogue, USA | | Healthy | May 19, 2019
I was taking in my two-week-old baby for her checkup. My husband and older son were with me since we had another errand to run before heading home. My clinic had recently moved to a bigger location a few blocks away from their old location and had new equipment recently unpacked.
I gently placed my baby, born 7 lbs and 12 oz, on the scale. She left the hospital weighing 7 lbs 6 oz, which is normal since their weight fluctuates after birth. The scale showed 7 lbs 3 oz. My husband and I were baffled, since the baby was practically breastfed every hour and if she wasn’t sleeping she was eating. She was also way heavier than at birth.
The doctor began setting me up for weigh-in appointments with a nurse, while I began to panic and doubt about my breastfeeding capabilities.
My husband is a “fixer.” He can’t help it and is constantly fixing things at home or improving them, so, of course, he began fiddling with the baby scale when the doctor briefly left the room which, in addition to my panicked state, started to annoy me. That’s when he pulled out two pieces of foam from under the scale that were clearly part of the packaging from when it was moved from the other clinic. The doctor came back and was stunned. We weighed the baby again and she was 8 lbs, 6 oz. The doctor had a stunned look in his eyes as he checked us out, and I can just imagine the panic as he thought back to how many babies had been weighed on a scale that hadn’t been properly set up.
(As a teenager I had braces that were – in some way – done incorrectly and over the course of the treatment the enamel of my teeth started to deteriorate. Since I was a quiet and shy teenager, I didn’t speak out and got in a somewhat vicious cycle of dental hygiene since properly cleaning my teeth started to hurt. After a while, I even stopped going to the dentist because I was so ashamed. However, in my twenties, I start seeing an amazing dentist who is very empathetic and doesn’t judge. Session by session, we start ironing things out, but for a very special procedure, he transfers me to a dental surgeon. This takes place at my first appointment before she even takes a look at my teeth.)
Dentist: “Hello, [My Name]. Nice to meet you! May I ask: how old are you?”
Me: “Hi… Um… I’m 24. Why?”
Dentist: “Yeah, I thought so. But from your x-rays, I’d guessed you would be 60.”
Me: *embarrassed* “Yeah, I know. But I try to contain the damage now.”
Dentist: “You’ve got to start cleaning your teeth better!”
Me: “I’m cleaning them at least twice a day now. If you take a look you’ll see. I really started taking dental hygiene very seriously and trying to save what can be saved. But the damage has been done. Still, I really clean my teeth.”
Dentist: “Don’t give me that spiel. I’ve seen how many fillings you have. You do a terrible job of keeping your teeth healthy.”
Me: *miserable* “Yes. I’m very sorry. I know.”
Dentist: “You know how ugly such teeth are, right? You’re 24. Probably looking for a nice girl to marry someday. But I’m gonna tell you right now: with those teeth, you’ll never find a girl!
Me: *on the verge of tears* “I’m really trying to take better care. [Dentist] always told me I’m really doing a good job now. I haven’t had a new cavity in two years.”
Dentist: “Well, I don’t care. Your mouth is ugly. And you’re probably gonna die alone with such bad mouth hygiene. Now, go make an appointment with my receptionist for next month so we can start making you look human again.”
(I didn’t want to object to her, but I didn’t make an appointment and even almost quit the ongoing procedures with my regular dentist. He had to talk to me for an hour until I was ready to keep going. He also said he wouldn’t transfer patients to this dental surgeon anymore.)
Bad Behavior, Canada, Doctor/Physician, Ontario, Vet, Whitby | | Healthy | May 17, 2019
(I set up an appointment for my cat to get his annual exam and vaccines at the vet clinic that my boyfriend and I have been taking him to since we first brought him home at three months old. He is now two-and-a-half years old, meaning with all his kitten appointments — booster shots, sterilization, etc. — we have taken him in a total of seven times prior to this. Up until this point, we have always seen the same vet, and our cat is very comfortable with her, often purring through his appointments. The day before the appointment, I get a phone call
Receptionist: “Hi, [My Name]! I’m calling to confirm [Cat]’s appointment for tomorrow at [time two-and-a-half hours later than the appointment was scheduled for].”
Me: “Um, I scheduled that appointment for [appointment time].”
Receptionist: “We don’t have any slots available at [time]. We can try to fit you in between appointments, but I can’t guarantee time for a full exam and vaccines.”
Me: “I scheduled this appointment weeks ago, even picking a later date, because [time] worked best with my boyfriend’s schedule and he’s the only one who drives. There’s no way you can give me the time my appointment was scheduled for?”
Receptionist: “I have it in my system that your appointment was scheduled for [two-and-a-half hours later].”
Me: “Whatever, I’ll take it, I guess. I want to stress though that I would never have picked an appointment that late; there’s no way this error was on my end.”
Receptionist: “Okay, well, don’t forget to bring in a fecal sample.”
Me: “Fecal sample? We’ve never had to bring a fecal sample before.”
Receptionist: “It’s a standard part of every annual physical.”
Me: “It’s not going to cost anything extra, is it? I just moved two weeks ago, and it cost more than I’d thought, so my money’s pretty tight for the rest of the month. I can’t afford to pay anymore than what I am for the physical and vaccines.”
Receptionist: “It’s a standard part of every physical; don’t worry.”
(Luckily, my boyfriend is able to move some things around so I don’t have to take the cat on the bus to get to the appointment. We get to the appointment and discover that the vet our cat has seen since his very first appointment is not the vet he will be seeing this time. The vet who examines our cat seems incredibly underqualified, and much more concerned about selling us products we do not need than about the health and wellbeing of our cat. It’s worth noting here that while he is technically a Domestic Short Hair, we’re reasonably certain our cat has some Bengal in him, due to his size. He measures around three feet long, which is double the average length for a DSH. After weighing our cat
Vet: “He weighs 15 pounds!”
Me: “Well, he is pretty big, so that’s not too surprising; that’s only a couple pounds more than I thought.”
Vet: “He needs to lose weight! He should be an eight-pound cat! What are you guys feeding him?!” *looking at boyfriend*
Boyfriend: “He lives with her, so she can answer that better than I can.”
Me: “Up until two weeks ago he was on [Brand] dry food, which I found gave him that little bit of pudge on his tummy, but he only gained about a pound or two. I would have changed his food, but my old roommate had a cat with a really sensitive stomach, and her cat couldn’t handle the food we had [Cat] on. When I moved I changed him to [Cetter Crand], and he’s been doing a lot better on it. He also gets one can of wet food each night, but we don’t have a strict brand for that; it’s just to make sure he gets enough water, since he’s pretty bad at drinking enough.”
Vet: “Do you free-feed him?”
Boyfriend: “Yeah, we always have.”
Me: “It’s monitored free-feeding, though, now. My old roommate like to truly free-feed, but I always make sure to track how much he’s eating. He always has food in his bowl, but I measure it and make sure he’s only getting two servings of dry food, and his one serving of wet food.”
Vet: “You need to stop free-feeding. He only needs three servings of food a day.”
Me: “As I said, I measure his food. He’s always been a grazer, though, so putting him on a feeding schedule won’t work, because he only eats a few bites at a time. It takes him anywhere from 8 to 12 hours to empty his bowl.”
Vet: “Well, it might be hard at first, but eventually he’ll learn that if he doesn’t eat when the food goes out, he won’t eat at all.”
Me: “No, I’m not doing that to my cat. He’s not that pudgy, and aside from that, I just adopted a second cat, and she also free-feeds. It’s working really well, considering she needs a smaller serving size, and quite frankly, they both undereat anyway.”
(The vet then spends another ten minutes scolding us for letting our cat get so “horrifically overweight,” and trying to sell us a specialty diet food that is way out of our price range. She finally gives up when my boyfriend and I start getting snappy with her.)
Vet: “Okay, how has [Cat]’s behaviour been lately?”
Me: “As I mentioned a few minutes ago, I just adopted a second cat three days ago, so right now they’re having their territory and dominance disputes. Before that, though, there was nothing out of the ordinary.”
Vet: *reaches into cupboard and pulls out a spray bottle* “You should try this; it’s a synthetic pheromone that mimics the one mother cats let off to calm down kittens. It can help with the fighting if the cats aren’t getting along.”
Me: “Thanks, but I’m not going to bother right now. I don’t really have the money for that, and it’s only been three days. When [Cat] was introduced to my old roommate’s cats, it took him about a week to adjust. If it goes on longer than that, then we’ll look into it.”
(The vet then spends another five minutes trying to pressure us into buying the spray, and implying that the two cats should be best friends by this point.)
Vet: “Have you had [Cat] treated for fleas?”
Me: “Yes! Because I was moving, and my old roommate was having someone take my room, who has her own cat, we treated all the cats in the apartment over the two weeks before I left. His last treatment was the day before I left, and that should have prevented him from getting anything during the move, as well.”
Vet: “You did just bring a new cat home, though. Was she treated?”
Me: “Yes, the shelter treated her shortly before we adopted her. I also looked her over a couple times to be sure.”
Vet: “Well, they should each be treated at least one more time before winter. I can do a course of [High-End Brand] treatment for [astronomically high price], if you want to set an appointment for that.”
Me: “No, thank you. They’re both indoor cats and only go outside on the leash occasionally in the summer. When they do, I give them a preventative OTC treatment from [Pet Store], and I check them to be safe. I also do a couple preventative treatments if they haven’t gone outside, just in case something makes it into the building, because he sometimes runs into the hallway.”
(Cue more selling pressure, and scolding. By the time that finishes, we are half an hour into the appointment, and the only part of the exam she’s done is weighing the cat. She finally starts the rest of the exam, and we notice right away that she isn’t handling our cat properly at all. She has made no effort to get him comfortable with her; instead she is flipping between being overly hesitant and grabbing him roughly. He starts to get defensive, trying to jump off the table, and even baring his teeth at her, which is incredibly out of character. He’s a very social, non-aggressive cat, usually. I try to comfort him.)
Vet: “Stay out of the way.” *shoos me back*
(The vet skips half his exam, refusing to go near his mouth or paws, and not offering us any information on his health. When the exam finishes and the vaccination is completed, it is time to pay for the visit. The total was much higher than we anticipated, even with estimating higher than last year’s physical and vaccination.)
Me: “Why is it so much?”
Receptionist: “That’s because the fecal sample is an additional charge.”
Me: “You mean the fecal sample I was told was ‘standard for an annual exam,’ and led to believe was included in the price? It’s only a few dollars less than the exam was!”
(At this point, our cat was angry, stressed, and trying to claw his way out of his carrier, so we swallowed our anger and paid in the interest of getting our cat home as quickly as possible. It took me 20 minutes to convince my boyfriend — who hadn’t been able to make any of the previous vet appointments — that that is not how they usually go, and that the old vet would have been done the exam in the time this one spend scolding us and trying to sell us things. It took an additional 20 minutes to calm our cat down. The fecal test results came back the next day and I was informed it was ringworm, then given information that contradicted that diagnosis. I took both of our cats to a different vet a few days later, and upon explaining to the new vet what happened, he was appalled. He took extra care to make sure both cats were comfortable, especially before going near their tummies. When he received the fecal test results from the first clinic, I was informed it was actually roundworm and had probably come from one of the other cats at the shelter. I had them treated immediately and confirmed with the veterinarian that had we treated them for the original diagnosis, it would have done nothing to help, as ringworm is a fungal infection, whereas roundworm is a parasite. Ultimately, it worked out for the best, because we found a vet who truly cares about the wellbeing of our cats. And the cats, for the record, are best friends now, no synthetic pheromone spray needed.)
Bigotry, Doctor/Physician, Jerk, Medical Office, UK | |
Healthy | May 16, 2019
(I have gone to the GP with recurring dizziness. The doctor is new and we have never met prior to today. I am male.)
Doctor: *feeling the underneath of my jaw* “How long have you experienced dizziness?”
Me: “About three weeks. I think it might be an inner ear infection, but I don’t have any other symptoms.”
Doctor: “I see, and does it…”
(His eyes narrow onto my chest tattoo.)
Doctor: “You have tattoos?”
Me: “Just this one.”
Doctor: “Hmm, it’s possible this could be HIV and/or AIDS.”
Me: “WHAT?!”
Doctor: “It’s a pretty serious condition which can spread from infected needles.”
Me: “I know what it is. It just surprises me that you think dizziness and a tattoo would make you jump to HIV. This is a twenty-odd-year-old tattoo by the way.”
Doctor: “Hmm… Your medical history shows you have had STI tests before, and with your lifestyle—“
Me: “My ‘lifestyle’ has nothing to do with this, if I get your meaning.” *assumes he has seen my husband listed as my next of kin in my records* “And I have only had one STI test in my life, which was done as part of a sexual health class when I was at college. Now, HIV usually begins to show signs within ten years of contracting it. My tattoo is over twenty years old, and my STI test was what, ten years ago? I do not have HIV.”
(The doctor begrudgingly agreed with my defense and checked my ears. He found nothing and arranged a set of tests for me. I went to my appointment with my husband as I was a little shaken by the experience, and the first thing they asked us was if we had ever been sexually active with each other and how long I had suspected having HIV. The doctor decided to put me down for the test regardless of what I said. Once we explained the situation, the nurses apologised, but in the end, I agreed to take the test to learn more about it. My husband took it, too, to be a good sport. While stressful, it was a jovial experience. A week later, we both went to our GP to find out our results — mostly mine. We had the same doctor as I’d had the first time. It turns out I had a potassium deficiency which was causing my blood pressure to fluctuate while I was standing. Our HIV tests came back negative, but this didn’t stop the doctor belittling us and our “lifestyle” for a good ten minutes while going over the results. We complained about him and he was gone by my next visit. I later heard he was also judgemental with the minority population, and had submitted more requests for HIV testing than the rest of the practice combined.)
(I am a 22-year-old female and have always had problems with my feet, which are completely flat and also wide. I’ve been having intense pain in my left foot for a few years, and not one doctor or specialist I’ve gone to has had an explanation. Finally, I am told by a foot surgeon that I have a deformity in both feet that has caused arthritis and is the reason I am unable to walk properly. I am advised to have two metal screws implanted in my left foot to alleviate the pain and hopefully correct the structure of my foot. I go in for surgery and this happens when I stay overnight after the operation. “Nurse” is my day nurse and “Night Nurse” is the nurse assigned to give me the pain medication during the night.)
Nurse: “I’m going to take your vitals and let you get some rest. Your night nurse will come in to give you the pain medication soon. Can you swallow pills?”
(I tell her I can and expect to have no problems. Boy, am I wrong. Over the course of the night, I am pretty loopy from the anesthesia and all I want to do is sleep. A night nurse comes in to take my vitals again sometime in the night and says someone else will give me pain medication later. This repeats for some time with her and one other nurse until the morning, where I’ve recovered enough to realize I am in intense pain and nobody has given me the pain medication I need. Early the next morning, I am exhausted and crying from the pain when my parents come to see me.)
Mom: “What happened?! Why are you crying?!”
Me: *crying* “I’ve been up almost all night and nobody gave me pain medication!”
Mom & Dad: “WHAT?!”
(They track down a nurse and repeat what I’ve said.)
Nurse: “Um, a night nurse would have given you medication. You’re supposed to take it every three hours.”
Me: “Well, no one gave me anything. They woke me up to take my vitals several times and that was it!”
Nurse: “I’m going to look into this. Let me talk to the other nurses.”
(She leaves for a bit, then comes back with the night nurse who I recognize from last night. They both don’t look happy.)
Night Nurse: “We gave you medication last night. You just don’t remember it.”
Me: “You and some other nurse woke me up to take my vitals and said someone else will give me the medication. If I took the medication, I wouldn’t be in so much pain!”
Nurse: *hands me a pill bottle* “Just to make sure, these are what you’re supposed to take. Have you had these at all?”
Me: “No! I haven’t taken any pills!”
Night Nurse: “Well, did you tell someone that you needed it?”
(My parents and the other nurse just stare at her in disbelief.)
Mom: “Of course she needs it! You’re in charge of making sure she gets the medication on time!”
Night Nurse: *snotty* “She’s a big girl. She has to tell us if she needs it or not!”
(My nurse rushes the night nurse out before the situation escalates. My parents are furious and my nurse is also frustrated. I’m angry, too, of course, but more exhausted, and I just want to go home to recover in peace.)
Nurse: “I am so sorry. I had no idea this happened. There is no excuse for that. You are absolutely right: the night staff is responsible to get you that medication and they should have been keeping an eye on you.”
Me: “Can I just go home? I really don’t want to be here anymore…”
Nurse: “Unfortunately, now that I know you haven’t had any medication, I have to keep you here to catch up on the doses. I can’t send you home until I get this in your system and make sure you’re okay.”
(I was more upset by this, but I knew she had to do her job and didn’t say anything else. Over the next few hours, I was finally given the pain medication and I basically slept all day until she told me I could go home in the evening. Thanks to the night nurse’s negligence, I had to keep taking the medication for an extra few days until the pain got under control. We filed an official complaint against the nurse, but nothing has happened so far.)
It’s Their First Time Or It’s Going To Be A Big Baby
Hospital, Ignoring & Inattentive, Non-Dialogue, Northern Ireland, Reception, UK | | Healthy | May 13, 2019
Several years ago I had a summer job working as a clerical officer in an NHS Hospital. One of my reception duties involved checking patients into the antenatal clinics. The receptionist explained to me that when patients arrived for the clinic I had to take their name, and if it was their first appointment, I had to write “no file” on their letter and bring it down to the nursing station. Women who had previously been to the clinic did have a file, so I had to pull out their file, check their details were correct, and bring the file down to the nursing station.
The receptionist showed me how to do the first few arrivals and then said I could take over. The next patient arrived for her antenatal appointment. I smiled at her and her husband, greeted them warmly, and the woman handed me her appointment letter. “Okay, Mrs. [Patient],” I said, trying to appear professional. “Is this your first appointment?”
The woman looked surprised and glanced down at her belly. “No…” she said. She was quite large by this stage! Her husband just smiled, clearly amused. “Oh… Sorry!” I stammered, then retrieved her file, checked her details, and asked her to take a seat in the waiting area. As she and her husband walked off, the receptionist leaned over to me. “Yeah, it’ll be obvious to you if it’s their first appointment!” she said, smiling. I apologised again, but the receptionist told me not to worry, as we all make mistakes!
The receptionist went on holiday, and I managed to cover reception surprisingly well. And during the next three antenatal clinics, I never again made the mistake of asking a woman obviously in advanced stages of pregnancy if it was her first appointment!
Australia, Bigotry, Doctor/Physician, Jerk, Lazy/Unhelpful, Medical Office | | Healthy | May 11, 2019
(From my first period at age 12, I have been having horrible pain with each menstruation. Several months later, the pain is so bad that I can’t stand. My mother is alarmed and takes me to the ED. They suspect appendicitis and operate, only to find a healthy appendix. I am referred to a gynaecologist.)
Gynaecologist #1 : “So, I hear you’ve had a bit of a sore tummy, huh?”
Me: “Yes, it really hurts, and I—“
Gynaecologist #1 : “Now, [My Name]. You’re grown up now. This is part of being a woman; you just have to put up with it, all right? Take some paracetamol when the pain starts and get on with it, all right?”
(I’m embarrassed to have caused such a fuss and take what he says to heart. For the next 12 years, I put up with horrendous, increasing pain, assuming all women go through it. Every cycle, without fail, I spend a minimum of 12 hours in such pain I am vomiting. It gets so that I am in pain all the time, even when I’m not menstruating. Finally, at 25, I have an epic period of 17 days of vomit-worthy pain. My parents convince me to go to the ED in my new city where I live.
The ED doctors give me a high dose of morphine and check for acute problems, then refer me to a gynaecologist. I am already convinced that this one will think I am wasting his time, too, and begin rehearsing apologies. Finally, I meet the new gynaecologist.)
Gynaecologist #2 : “Can I feel your stomach? Hmm. Okay, I’m not going to, but if I pressed hard, would it hurt?”
Me: “Yes.”
Gynaecologist #2 : *taking his hand away* “Does it hurt now?”
Me: “Yes.”
(The gynaecologist went a little grim and told me that I needed an operation immediately. He fit me in the following week and ended up excising a LOT of tissue. It turned out that I had a condition that caused infertility if it was untreated, and the main symptom was immense pain. Luckily, the disease hadn’t yet damaged my tubes so I can still conceive naturally. With medication to manage ovulation and possibly more operations should the tissue regrow, I should be completely healthy. Most importantly, I’m not in constant pain. How lucky that I found a doctor who knew that “women troubles” was no longer a proper medical diagnosis!)
Extra Stupid, Hospital, Illinois, Nurses, USA | | Healthy | May 10, 2019
(I’m a surrogate pregnant with twins. I go to have a regular 20-week checkup with ultrasound. After the ultrasound, I’m surprised to be called in immediately for the doctor exam. They tell me my cervix has started opening and has shrunk; they explain I have to go to the women’s and children’s hospital for a high-risk assessment. I denied the ambulance since it is only a couple blocks away and I am not extremely worried about driving two measly blocks. After I arrive, I am brought to a room and told to get in the gown. Twenty minutes later, the nurse comes in.)
Nurse: “I see here you’re pregnant with twins. Congratulations, Mom!”
Me: “Thanks, but they’re not mine. I’m just the oven.”
Nurse: *obviously ignoring me* “Any surgeries we should know about?”
Me: “Yep, tubal ligation two years ago.”
Nurse: “I’m sorry? You had a what?”
Me: “A tubal ligation — my fallopian tubes were cut so I wouldn’t get pregnant unless it was for someone else.”
Nurse: *laughing* “Obviously, it didn’t take!”
Me: “No, it worked. As I know it says in my chart, I am a surrogate. These babies are not mine, nor will they go home with me.”
Nurse: “You’re a what?!”
Me: “Surrogate.”
Nurse: “But you’re pregnant!”
Me: “Yes, and not with my own DNA. When did you graduate nursing school?”
Nurse: “How are you a pregnant surrogate?”
(Thankfully, the high-risk doctor came in at that time, heard her, and, in words I would use for a toddler, explained how surrogacy works. Sad thing is, she was young enough to know about surrogacy, a fact that made me question her intelligence when she said “Friends” was her favorite show and loved when Phoebe was pregnant.)
Doctor/Physician, Lazy/Unhelpful, Medical Office, USA | | Healthy | May 10, 2019
(I have hypothyroidism, which has been successfully controlled with medication for several years. Over a couple of months, however, I notice that some of my symptoms are returning. I call my doctor, and she says she will do a blood test. I go to her office for the results.)
Doctor: “Your thyroid level is at 4.9.”
(The maximum is 5.)
Me: “Well, no wonder I’ve been feeling sick! That’s very high.”
Doctor: “Oh, no. You’re fine. Five is the top of the normal range. You’re still under that.”
Me: “But a lot of my old symptoms are coming back. I can’t sleep at night, I’m tired during the day, I’m freezing cold all the time—“
Doctor: “You’re under stress. It’s normal.”
Me: “I HAVE GAINED TWENTY POUNDS IN TWO MONTHS!”
Doctor: “Well, you just need to go on a diet.”
Me: “I exercise five days a week, and I eat my fruits and veggies! I don’t feel like myself. I know my body, and I need a medication change!”
Doctor: “Well, I’m not giving you one, because you’re normal.”
(She tells me to exercise more and gives me a vitamin supplement. I fume, but I take it. A couple of months later, I move to a different state. I go in for an appointment with my new doctor.)
New Doctor: “I’ve been reviewing your test results from your previous doctor, and I noticed your thyroid is at 4.9. That’s very high. Are you feeling okay at that number?”
Me: “Not at all! I tried to tell her, but she wouldn’t listen. She kept saying it was normal.”
New Doctor: “I’m not surprised. Older guidelines allow it to get that high, but I’ve found that my patients feel better when their thyroid is at 3 or under. I’m going to order some more blood work.”
(The new blood test showed that my number had skyrocketed to a 6. My new doctor changed my medication immediately. It took a year and three medicine changes to get it right. It turned out that my thyroid number had been creeping up for a couple of years, and my old doctor had just ignored it. I’m happy to report that I’m much better now!)
(I have been diagnosed with Lipo/Lymph-edema several years ago, and because of that, I have gained an ungainly amount of weight on my lower half waist down and my arms. To be honest, I have not stopped caring about my weight, and every miserably failed diet has been a throwback to my mental health, too. My former doctor of choice, sadly, could not keep practicing, so I am on the lookout for a new specialist to take care of me and my needs of MLD — Manual lymph drainage — and compression stockings, to give me at least a little relief from the fluid build up in my extremities. Finding this doctor in a well-known hospital close by, a so-called specialist that was recommended to me, seems to be a lucky find!)
Doctor: “Ah, I see. A classical lip-edema type, complete with lymph-edema. Losing weight is horrible, isn’t it? No wonder, with the genetic factors, and the fact that lip-edema cannot be starved off.”
(Finally, a doctor who is not fat-shaming me or telling me to stop stuffing my face!)
Me: *almost melting into the exam table from relief* “Oh, God, yeah. It’s a nightmare! Not even six months on a 1200-calorie diet helped! And the lymph-edema is making it worse; every step hurts!”
Doctor: “Well, no wonder it hurts. I can–” *presses a thumb into my calf, making a nice deep dent there that stays even after he takes his thumb away* “–do this, and it just shows how much fluid you got. Now, you need to lose weight, drastically, and after you lost 30 to 50 kilograms, you can come back, and we’ll see how you feel.”
Me: “What? You just said… You just said that losing weight…”
Doctor: “Yes, but you need to lose weight! Get a dog or a husband, and you’ll be busy enough to forget about food! To lose weight, you should stop eating those sugary snacks, and the sugary fruit, and all those carbs, and eat more red meat and poultry! But remember, you cannot have too much protein!”
Me: *stares, not believing what I just heard* “Uh… okay? But what about compression stockings, and the MLD?”
Doctor: “Yeah, you see, I am not going to prescribe you that. You can lose weight with a good diet, and then you won’t have those symptoms anymore.”
Me: “You said lip-edema cannot be starved off… and I’m really in pain from the lymph-edema and the fluid build up. At least to help with that?”
Doctor: “Yes, but it is not worth either my time, nor the money, nor the effort to prescribe any of that if you can just lose weight, and forget about it!”
Me: *getting up, feeling like I’m in the twilight zone right now* “All right…”
(I left after that, and met with my family physician, who stared at me, called the health insurance company to complain about that doctor, prescribed me the lymph drainage and compression stockings, gave me a pamphlet about a specialised clinic for my lipo/lymph-edema, and filled out forms to get me a spot there for a three week “rehab.” He also told me to eat “normally/healthily,” since, you guessed it, lip-edema cannot be starved off.)
(I have been diagnosed with Lipo/Lymph-edema several years ago, and because of that, I have gained an ungainly amount of weight on my lower half waist down and my arms. To be honest, I have not stopped caring about my weight, and every miserably failed diet has been a throwback to my mental health, too. My former doctor of choice, sadly, could not keep practicing, so I am on the lookout for a new specialist to take care of me and my needs of MLD — Manual lymph drainage — and compression stockings, to give me at least a little relief from the fluid build up in my extremities. Finding this doctor in a well-known hospital close by, a so-called specialist that was recommended to me, seems to be a lucky find!)
Doctor: “Ah, I see. A classical lip-edema type, complete with lymph-edema. Losing weight is horrible, isn’t it? No wonder, with the genetic factors, and the fact that lip-edema cannot be starved off.”
(Finally, a doctor who is not fat-shaming me or telling me to stop stuffing my face!)
Me: *almost melting into the exam table from relief* “Oh, God, yeah. It’s a nightmare! Not even six months on a 1200-calorie diet helped! And the lymph-edema is making it worse; every step hurts!”
Doctor: “Well, no wonder it hurts. I can–” *presses a thumb into my calf, making a nice deep dent there that stays even after he takes his thumb away* “–do this, and it just shows how much fluid you got. Now, you need to lose weight, drastically, and after you lost 30 to 50 kilograms, you can come back, and we’ll see how you feel.”
Me: “What? You just said… You just said that losing weight…”
Doctor: “Yes, but you need to lose weight! Get a dog or a husband, and you’ll be busy enough to forget about food! To lose weight, you should stop eating those sugary snacks, and the sugary fruit, and all those carbs, and eat more red meat and poultry! But remember, you cannot have too much protein!”
Me: *stares, not believing what I just heard* “Uh… okay? But what about compression stockings, and the MLD?”
Doctor: “Yeah, you see, I am not going to prescribe you that. You can lose weight with a good diet, and then you won’t have those symptoms anymore.”
Me: “You said lip-edema cannot be starved off… and I’m really in pain from the lymph-edema and the fluid build up. At least to help with that?”
Doctor: “Yes, but it is not worth either my time, nor the money, nor the effort to prescribe any of that if you can just lose weight, and forget about it!”
Me: *getting up, feeling like I’m in the twilight zone right now* “All right…”
(I left after that, and met with my family physician, who stared at me, called the health insurance company to complain about that doctor, prescribed me the lymph drainage and compression stockings, gave me a pamphlet about a specialised clinic for my lipo/lymph-edema, and filled out forms to get me a spot there for a three week “rehab.” He also told me to eat “normally/healthily,” since, you guessed it, lip-edema cannot be starved off.)
Australia, Doctor/Physician, Ignoring & Inattentive, Medical Office | | Healthy | May 9, 2019
Doctor: “This next test is very dangerous for fetuses, so we need to test and make sure you’re not pregnant first.”
Me: “I’m not pregnant.”
Doctor: “Well, sometimes people don’t know that they are.”
Me: “Didn’t we just establish that I have a birth control insert in place to control my period?”
Doctor: “Those aren’t 100% reliable. We need a test.”
Me: “I’m not sexually active. At all. Ever.”
Doctor: *suddenly perplexed* “But you have an insert.”
Me: “Because without it I bled for ten weeks straight out of every twelve for two years. Because I have POCS. Which is why we just spent half this appointment reviewing my last blood results.”
Doctor: “Oh. Right. I forgot.”
Me: “So, can we move onto that test now?”
Doctor: “Which test were you thinking of?”
Me: “…”
Doctor: “…”
Me: “I’m your last appointment at the end of your shift, aren’t I?”
Doctor: *surprised* “How could you possibly know that?”
Doctor/Physician, Ignoring & Inattentive, Ireland, Vet | | Healthy | May 8, 2019
My friends found a kitten when stuck in traffic a few years ago. He had a very badly infected eye, and after adopting him we opted to have it removed; the lid was stitched shut over the socket, and apart from some minor depth perception issues it never bothered him in the slightest in the three years he lived afterward. He was famous among friends, family, and neighbours for being the one-eyed tabby cat, so it was pretty obviously gone.
We always saw the same vet for every appointment and surgery, until his last yearly checkup and vaccinations. The vet we saw was either newly-trained or inexperienced, but fairly competent at what she did because that cat was never as quiet during a check-up!
Everything was going fine; weight was optimal, good overall condition, no unusual lumps or bumps, clean ears and teeth, right eye perfect… and then she tried to open his sewn-shut eyelid.
She was very apologetic to humans and cat alike upon realising her mistake. He was used to kids poking at him, but it still makes me giggle to think of her not noticing his one distinguishing feature.
Albany, Bad Behavior, Doctor/Physician, Hospital, Oregon, USA | | Healthy | May 8, 2019
(While clocking into work, I unexpectedly suffer a stroke. I am a 35-year-old school bus driver and I do not take illegal drugs or drink alcohol. As the EMTs bring me into the ER, the doctor asks what my condition is.)
EMT: “She’s having a stroke.”
Doctor: “Nonsense. She’s too young. How old is she?”
EMT: “35.”
Doctor: “See, too young. Must be a drug overdose.”
EMT: “No, do the FAST test. Face; her smile is crooked. Arms; her left side is paralyzed. Speech; her words are slurred. Time; we got her here in time. Give her clot busters to break up the blood clot causing her stroke.”
Doctor: *angrily* “You’re just an EMT! I say it’s a drug overdose!”
(The EMTs leave, and the doctor turns to me, yelling.)
Doctor: “What drugs did you take?!”
Me: *slurred because the left side of my face and tongue are not working* “I can hear you fine; you don’t have to yell. I took some Nyquil last night for a cold.”
Doctor: *sarcastically* “Nyquil?! More like Meth!” *to nurse* “I need a meth overdose kit here!”
Me: *trying to yell back at him* “I. Don’t. Take. Drugs.”
Nurse: *reluctantly bringing kit* “Are you sure? She shows classic stroke signs.”
(As the doctor gets an overdose injection ready, my husband enters the room, having met and talked to the EMTs in the ambulance bay as they were leaving.)
Husband: “Stop. Don’t touch her again.”
Doctor: *sputtering* “She’s obviously a drug addict. I’m giving her the best treatment for that.”
Husband: “And you’re obviously an idiot.”
(My husband and the doctor are circling my gurney during this exchange. The doctor is trying to stay out of my husband’s reach.)
Husband: *to nurse* “Please call for an ambulance; I want her treated at [Hospital ten miles away]. Not by him.” *points at the doctor*
(The doctor practically sprints from room.)
Nurse: *to husband* “I thought you were gonna kill him. I kind of wish you had caught him.”
(The same EMTs returned. As they were loading me into the ambulance they told my husband that they told that doctor I was having a stroke, but he’s kind of a know-it-all a**hole and they were glad I would be treated somewhere else. I was greeted at the other ER by a neurologist with clot-busting drugs at the door. He says that, luckily, that delay won’t impact my recovery
Jerk, Patients, Pennsylvania, Pets & Animals, Philadelphia, USA, Vet | | Healthy | May 8, 2019
I am a relatively new veterinarian. Often, we will get a case come in as ADR — Ain’t Doing Right — which is to say they are acting a bit off, but not always obvious what is wrong. I have an ADR older golden retriever come in with Mom and Son. They give the history: the dog has been losing weight, not eating well, lethargic, and having dark stools for a few weeks. This dog also has a history of ear problems. The last time we saw the dog was over two years ago. They have limited funds, so I try to work on a step-by-step diagnostic to try to get the most information before determining if more diagnostics are needed.
Starting with the physical exam: the dog is severely muscle wasted, lethargic — as they said — and dehydrated, and he has a new heart murmur. After discussing with Mom, we decide to start with bloodwork. It comes up with some very mild liver changes, but nothing too noteworthy. We are at the upper point of their budget, so I discuss my next recommendation of chest x-rays and what we would do depending on what we found, quoting them the costs for everything before anything is performed. They agree to the x-rays, and unfortunately, the x-rays show possible heart enlargement, but again nothing too exciting. So, they agree to try a heart medication, subcutaneous fluids, and an anti-emetic and see how the dog responds. It’s worth noting there were additional tests I would have liked to do, but I didn’t want to stretch their budget too much further.
A few days later, the dog isn’t improving on the heart meds, so I recommend an abdominal ultrasound — at a different vet — to better evaluate the gastrointestinal tract and surrounding organs. Unfortunately, the ultrasound looks like liver cancer, which I am very surprised by given how mild the blood work was.
I receive a request to contact the Father when I return to work the day after the ultrasound. I give him a call back, assuming he wants to discuss further treatment and prognosis. Boy, was I wrong.
Turns out he just wants to spend ten minutes telling me I am a crook, only in it for the money, and don’t care about animals. He continues to tell me that I took advantage of his wife and his upset son, and had them spend more money than they were willing. He rails that the dog was coming in for an ear infection, and I had them do a bunch of unnecessary tests. Any time I try to interject, either to explain my findings and recommendations as he wasn’t there, or to confirm what he thinks happened at the appointment, he simply talks over me, stating he doesn’t care what justifications I have and that “[he] is onto [my] game.” It continues until I am crying against the wall and finally have permission from the practice owner to hang up on him.
The fun part: he calls right back to have my receptionist tell me I am an a**hole. I still have to talk to his (much nicer) wife to answer her questions, and I almost can’t bring myself to do it. As of now, I refuse to discuss anything further with the Father
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